1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Palace Group closes US accounts, but read on

Discussion in 'Online Casinos' started by brianzz, Oct 12, 2006.

    Oct 12, 2006
  1. brianzz

    brianzz Dormant account

    Dear Brian,

    I regret to inform you that, due to legal uncertainty within the USA
    regarding online gaming, we have no alternative but to suspend
    accepting deposits into your casino account, trfr**********, with
    immediate effect.

    In addition, your casino account will be locked within the next 24 hrs
    - no later than 9am ET. (1pm GMT.) on Friday, October 13th.

    Until then, your account will remain open and we wish you the best of
    luck in your farewell gaming sessions.

    Having provided many years of fair, honest and enjoyable gaming, it is
    with deep regret that we are forced to take this course of action.

    Rest assured, should the legal uncertainty change in any way, we will
    reassess the situation with a view to providing you with a premier
    online gaming experience once again.

    Note: should you have a remaining balance in your cash account once it
    has been locked, please contact our Support Team using the email
    address below, to arrange for funds to be paid via a method of your

    Email: mailto:payments@thepalacegroup.com

    As Casino Manager, and on behalf of all at Ruby Fortune, I would like
    to personally thank you for your loyalty up to now.

    Kind regards,

    Debbie Taylor
    Casino Manager

    Astounding, completely astounding.
  2. Oct 12, 2006
  3. soflat

    soflat Senior Member

    How about a farewell bonus?
  4. Oct 12, 2006
  5. Cynthia777

    Cynthia777 Senior Member

    My house
    yeah..or even a "severance pay".. no playthrough requirements...just a "thanks for all your business" fully cashable farewell gift ;)
  6. Oct 12, 2006
  7. Mousey

    Mousey Ueber Meister Mouse CAG

    Pencil Pusher
    I probably don't need to remind players, but ... if you've got enough loyalty points, redeem them and play!
  8. Oct 12, 2006
  9. Slotster!

    Slotster! I predict a riot. CAG

    al Hazard
    Location, Location!
    Hey, Palace Group! Us UK players must be REALLY valuable all of a sudden, eh? Fancy tempting me back into Spin Palace with a nice fat bonus?? :D

    Seriously though, this is crazy. I dread to think what's going to happen Stateside... Unbelievable turn of events.
  10. Oct 12, 2006
  11. soflat

    soflat Senior Member

    Palace was one of my favorites. They offered decent bonuses almost every week giving lowrollers like myself a chance at winning something occasionally. You guys should keep them going.
  12. Oct 12, 2006
  13. Palace Group

    Palace Group Dormant account

    Customer Support
    Sad Day

    Hi all,

    This has been a really sad day for us.
    We have all worked to create a top casino and having to close accounts is not something we are enjoying.

    Unfortunately I can't comment to much on the legislation itself but assure you all our players are valued and hopefully things will change and we can open our doors to the USA again soon.

    I am always available on the forum should any of you want to chat.

    Kind regards,

    The Palace Group

Share This Page