I was wondering if this "quarantine rule" is new in Palace Groups' terms and conditions? I have not seen this before:
12. Unless stated otherwise all promotions are subject to the quarantine Rule. The quarantine rule states that players are unable to withdraw any amount from their account until they have either met the wagering requirements or played through all funds in the Bonus Account.
13. If a promotion is not subject to the quarantine rule, players may withdraw their funds at any stage. However, any bonus balance remaining in their account will be forfeited and removed from the bonus account.
It used to be that you could withdraw any or all of your cash balance, if you accepted that any amount remaining in your balance account was forfeited. I am a bit confused with the terms above as it appears that you cannot withdraw anything until your bonus account is completely played through- although terms 12 and 13 kind of contradict each other.
Any comments?
12. Unless stated otherwise all promotions are subject to the quarantine Rule. The quarantine rule states that players are unable to withdraw any amount from their account until they have either met the wagering requirements or played through all funds in the Bonus Account.
13. If a promotion is not subject to the quarantine rule, players may withdraw their funds at any stage. However, any bonus balance remaining in their account will be forfeited and removed from the bonus account.
It used to be that you could withdraw any or all of your cash balance, if you accepted that any amount remaining in your balance account was forfeited. I am a bit confused with the terms above as it appears that you cannot withdraw anything until your bonus account is completely played through- although terms 12 and 13 kind of contradict each other.
Any comments?