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Paddypower casino

Discussion in 'Casino Complaints - Bonus Issues' started by textex, Oct 14, 2011.

    Oct 14, 2011
  1. textex

    textex Banned User

    Occupation:
    student
    Location:
    Norway
    Not a big problem really, but i really hate casinos that offer bonuses and then comes up with hidden requirements. As it is a waste of time and effort. Anyways, i signed up with Paddy Power today seing that casinomeister had a deal with them that gives you 5eur on signup. Having read the TOS that says all customers who registers a new account is entitled to the bonus, i contact live support when i dont recive it instantly as they stated.

    The customer support basicly denies that this promo exists, and tells me they got one 5NDB offer going, which is open only to UK and Irish customers, linking to this offer. You must register/login in order to see the link.
     
  2. Oct 14, 2011
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    Hello you,

    You can send a private message to the PP casino rep here. He is the online manager at PP casino:)

    Cheers :cheers:
     
  4. Oct 14, 2011
  5. Balky

    Balky Senior Member

    Occupation:
    Translator
    Location:
    Croatia
    I saw the same link, registered and did not receive the promo nd bonus. Sent a PM to the rep to see if it works out. No big deal, only 5 Euro, but
    usually should be there according to their announcement.

    Cheers

    Balky
     
  6. Oct 14, 2011
  7. Silencio

    Silencio Dormant account

    Occupation:
    Webmaster
    Location:
    Netherlands
    Yeah all their bonuses are for uk and irish customers only.. Bastards! It's an irish group, they should ban england and give the rest of the world the free bonus, hey :D
    Kinda pissed of at them now, found out today their new 5 free banners script was redirecting, causing blank pages, and worst of all not for me just for some visitors, so I didn't even know about it till someone told me. So it has been trashing my traffic since I posted it :eek2:
     
  8. Oct 14, 2011
  9. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    Hi there, this is not the case. I've been playing with PP for years, and this may be the first time I didn't qualify for a bonus.
    I've claimed many deposit bonuses since they switched to Playtech.

    They are one of the best casinos out there, always fair and always really quick to pay!

    Freddy
     
  10. Oct 15, 2011
  11. PPCasino

    PPCasino Official Rep for Paddy Power

    Occupation:
    Casino Manager, Paddy Power.com
    Location:
    Ireland
    Hi everyone. My name is Denise - I'm the Casino Manager at Paddy Power. I'm hoping to address your issues one by one...

    In relation to the sign up offer, it is limited to UK and Irish customers only for two reasons: 1. This is where the majority of our target market is and 2. to limit risk. I completely understand why this may annoy you but I do hope you can see our reasons as well. Some of you have PM'd me - please PM me your Paddy Power details if you wish to discuss further.

    Now...silencio, you mentioned that you're having issues redirecting from landing pages. I've raised this with our affiliate management team this morning and I've asked them to test this. Again, please PM your info and we can get in touch to further discuss.

    Finally - I'm not a he, I'm a she! :)

    Thanks everyone,

    Denise
     
  12. Oct 15, 2011
  13. Silencio

    Silencio Dormant account

    Occupation:
    Webmaster
    Location:
    Netherlands
    Ah ok nice to know they do offer bonuses to more than just irish and uk players. However all the sign up bonuses, sportsbook as well, are for uk and irish folks only. Correct me if I'm wrong..

    Thanks Denise, will send you a pm, when I send a message through the affiliate backend I never get a reply, so I'm glad to have a contact here.
     
  14. Oct 15, 2011
  15. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    Hi there. I'm sure Denise will be able to shed some light on this. She's always been more than helpful when I've had the pleasure of talking to her :) (if she is indeed the Denise from PP games).

    In my experience I qualify for most if not all offers at PP.

    Freddy
     
    1 person likes this.

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