catapultaudio
Experienced Member
- Joined
- Mar 18, 2013
- Location
- Leeds, UK
Hi all, I've recently had several extremely bad experiences with paddy power casino/poker customer support, whatever the particular issue has been the support staff have seemed unable to comprehend basic english! I have tried to explain my issues to these people as politely as possible and with as much relevant detail as possible, but often any questions I ask are met with what appears to be a copy/paste response, entirely unrelated to what I have actually asked, or an answer that deliberately sidesteps the issue or otherwise shows an unwillingness to deal with customer problems in a fair and constructive manner.
So I am now wondering if anybody else has experienced this and would like to share their views on the matter? Frankly I find the treatment I have had there in recent weeks completely unacceptable - a great shame considering they probably the best iPoker room in terms of withdrawal speed, which is what got me playing there regularly of late - but its looking very unlikely I will stick with them for much longer...
So I am now wondering if anybody else has experienced this and would like to share their views on the matter? Frankly I find the treatment I have had there in recent weeks completely unacceptable - a great shame considering they probably the best iPoker room in terms of withdrawal speed, which is what got me playing there regularly of late - but its looking very unlikely I will stick with them for much longer...