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Tips Paddy Power Casino, very untrained and unprofessional...

Discussion in 'Online Casinos' started by Markus_Demon, Sep 18, 2012.

    Sep 18, 2012
  1. Markus_Demon

    Markus_Demon Banned User - violation of <a href="http://www.cas PABaccred

    Occupation:
    SEO
    Location:
    Home
    a few days ago i done a withdrawl from this casino. suddenly today when i tried to log in but couldnt so i thought maybe its my pass wrong so i reset but still it didnt pass me in and i put some attention and the red text was showing "your account is blocked"

    So I went to ask their online chat to see maybe after many tried my account locked? ... here began the story, after like 10-15min waiting someone answered: " i dont know our security team locked ur account.." after spending another 15-20min on waiting and asking what to do she finally had the energy to say, they want me to send "bank statement" (utility bill) and some *ID.


    The thing that piss me off ( :mad: ) is not that few hundred € money that is so dear for them but spending so much time on solving something which can be avoided by simply sending and email and asking for varification ID's.

    Locking an account without even contacting user is very unprofessional.. And putting untrained third world country online support there is pure sarcasm..
     
  2. Sep 18, 2012
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    One reason why it's good to send in your documents BEFORE depositing, and having them approved. You may have to wait to play, but saves loads of headaches if/when you try to WD
     
    1 person likes this.

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