Ontario operators? (Licensed)

[EGO]

Having problems playing at Playojo. For location verification, they ask you to install xpoint which I have but says xpoint file is corrupt and does not allow me to open any games. I have deleted xpoint and reloaded but still its not working and my PC says the file is corrupt. I have windows 10.

PM me your username and I will check from our end

 

[deepsky2]

Has anyone been asked by any Ontario Igaming casinos proof of income, evidence of income etc? I thought we do not have do this in Ontario. Playojo says I need to supply proof of income like 3 months of bank statements etc. This was asked of me before they got regulated in Ontario but now there regulated here didnt think this was still a thing. The process seems more simple in Ontario and I have not been asked to supply evidence of income untill now with Plojo.

 

[casguy2016]

@deepsky2 i haven't been asked for proof of income anywhere so far

Here's a couple of the beauties at slots magic. The only bummer about slotsmagic is i had to uninstall chrome because xpoint won't run with it installed. not sure how i'll deal with that long term as i much prefer chrome over IE and Firefox. That 3K saved my balance

 

[casguy2016]

i received my withdrawal from slotsmagic in my MuchBetter account so the process took less than 24 hours. Unfortunately i won't see that in my bank account for a few days but that part is on MuchBetter's side

 

[BillyGoldblum]

Has anyone been asked by any Ontario Igaming casinos proof of income, evidence of income etc? I thought we do not have do this in Ontario. Playojo says I need to supply proof of income like 3 months of bank statements etc. This was asked of me before they got regulated in Ontario but now there regulated here didnt think this was still a thing. The process seems more simple in Ontario and I have not been asked to supply evidence of income untill now with Plojo.

Not only have I been asked this I have been asked to send in a picture of my social insurance number from some of these ontario casinos who feel they are entitled to own you.

Guys, never ever give your SIN out. It is the one piece of information that protects you from massive fraud/ID theft that will destroy you. If you give a casino your ID, bank info AND SIN .. that can be sold on the black market for quite a bit of money. All it takes is one rogue employee to destroy you.

 

[helafast]

Not only have I been asked this I have been asked to send in a picture of my social insurance number from some of these ontario casinos who feel they are entitled to own you.

Guys, never ever give your SIN out. It is the one piece of information that protects you from massive fraud/ID theft that will destroy you. If you give a casino your ID, bank info AND SIN .. that can be sold on the black market for quite a bit of money. All it takes is one rogue employee to destroy you.

Wow, I cannot believe they would even ask for this, just wow.

I photo of license (front/back) and a proof of address document works at ALL other casinos in Ontario. If @EGO is going to go through hoops to delay withdrawals then I think its a hard pass for me. I will wait and see if its just some training issues on their end.

 

[EGO]

Wow, I cannot believe they would even ask for this, just wow.

I photo of license (front/back) and a proof of address document works at ALL other casinos in Ontario. If @EGO is going to go through hoops to delay withdrawals then I think its a hard pass for me. I will wait and see if its just some training issues on their end.

sorry i dont understand your comment and your reference to EGO , why would we ''go through hoops '' to delay withdrawals ?

 

[helafast]

sorry i dont understand your comment and your reference to EGO , why would we ''go through hoops '' to delay withdrawals ?

If SkillOnNet is requesting any of those documents there is only one reason why. To delay.

If you are not requesting these then I apologize. If you are, then that is not acceptable in the Ontario market.

I’m hoping it’s the first option there because at one time SkillOnNet we’re amazing casinos to play at.

 

[EGO]

If SkillOnNet is requesting any of those documents there is only one reason why. To delay.

If you are not requesting these then I apologize. If you are, then that is not acceptable in the Ontario market.

I’m hoping it’s the first option there because at one time SkillOnNet we’re amazing casinos to play at.

I still don't see how you came to this ,BillyGoldblum was not referring to Playojo right ? His actual quote was ''I have been asked to send in a picture of my social insurance number from some of these ontario casinos who feel they are entitled to own you.

I have no idea what docs will be asked of individual players but I can assure you it will be within the scope of the new regulations which we (and all other casinos) are now working under in Ontario.

And If you look at a few posts above you will see casguy2016 was really happy to have received his withdrawal within 24 hrs so no delay there !

 

[helafast]

My apologies then. I believed Billy was referring to SkillOnNet. Totally my fault for not reading correctly.

We are VERY happy to have you here. Krystal was a great help to many of us over the years.

Deepsky above does mention playojo asking for source of wealth though. That isn’t a requirement for Ontario casinos. Only obligation is to show occupation.

 

[EGO]

My apologies then. I believed Billy was referring to SkillOnNet. Totally my fault for not reading correctly.

We are VERY happy to have you here. Krystal was a great help to many of us over the years.

Deepsky above does mention playojo asking for source of wealth though. That isn’t a requirement for Ontario casinos. Only obligation is to show occupa

no problem and thanks for the welcome, i hope to follow in Krystal's footsteps and assist whenever possible

 

[BillyGoldblum]

My apologies then. I believed Billy was referring to SkillOnNet. Totally my fault for not reading correctly.

We are VERY happy to have you here. Krystal was a great help to many of us over the years.

Deepsky above does mention playojo asking for source of wealth though. That isn’t a requirement for Ontario casinos. Only obligation is to show occupation.

Yeah sorry I could have clarified better. It wasnt playojo. It was draftkings and BetMGM manager.

Draftkings I registered for didnt deposit or anything. Went to look around and read some terms the next day and my account is locked and says "to unlock your account please send us your social insurance number"

Betmgm the manager said since bell canada users are usually fraudsters the only way to be verified is to also send them my social insurance number

Aside from some of the fraud and lack of player protection from these casinos I just decided to close all igaming casinos.

 

[samdog21]

Has anyone been asked by any Ontario Igaming casinos proof of income, evidence of income etc? I thought we do not have do this in Ontario. Playojo says I need to supply proof of income like 3 months of bank statements etc. This was asked of me before they got regulated in Ontario but now there regulated here didnt think this was still a thing. The process seems more simple in Ontario and I have not been asked to supply evidence of income untill now with Plojo.

NEVER HAS A CASINO asked me for proof of income, iam in Ontario I would tell them well can't say but get what iam saying lol

 

[BrianGhattas]

Has anybody tried the new Konamis at Bet Rivers? They have some of the best from that provider. Looks like they will start appearing elsewhere going forward.

 

[casguy2016]

signed up to bet365 because of their bonus offer...never received the offer on deposit proceeded to play anyways since i could not reach anyone via live chat. lost my deposit amount and sent them a message. Received a message today saying something went wrong to do another deposit. Like i am going to make another 500 deposit (especially with the amount of games on there...wish i had checked before i assumed they had a bigger variety as i used to play there). told them i would advise iGaming ontario if i dont receive the bonus....hope i dont have to go that far...we will see

 

[casguy2016]

Filed my first complaint with iGaming Ontario. Will let you guys know how it goes. Since I am not sure if i can mention the offending site I will not mention it.

 

[bruinsdude]

@Coolbet Logged in and deposited today, only to find both BTG and RELAX titles all have authentication issues. Spent some time with Customer Service, but in the end they were stumped. Any assistance would be appreciated.

 

[Coolbet]

@bruinsdude: Sorry for the late reply. Do you still experiencing this issue? If yes, PM me.

 

[bruinsdude]

Yes was fixed in the back end rather quickly, ty

 

[casguy2016]

Nice to see casinomeister.ca !

 

[Casinomeister]

Yes - we have the

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up and running for our Canadian cousins

 

[casguy2016]

looks like Bally Bet is live. They don't seem to have many games at first glance but if you search you can find games not listed when you browse. They really need a way to list all slots or more filters

 

[dionysus]

ya ya targeted ads n all
Watching youtube vids
Bet MGM commercials in the commercial break

 

[Tammer1967]

Does anyone know on average, how long it takes Coolbet to verify a document? I submitted a bank statement early Saturday morning, and it was rejected. I received an email advising me to resubmit, so I attempted to resend it, but I wasn't able to upload it because the link to upload wasn't available. I contacted support through chat and email and they both say that the document is being verified, but I was never able to resubmit due to no link. I believe what they're seeing is the first document, and the page was never reset so I could resend. I am trying to withdraw my winnings, but they're making it very difficult. This is not a good first impression of Coolbet for me

 

[Tammer1967]

Does anyone know on average, how long it takes Coolbet to verify a document? I submitted a bank statement early Saturday morning, and it was rejected. I received an email advising me to resubmit, so I attempted to resend it, but I wasn't able to upload it because the link to upload wasn't available. I contacted support through chat and email and they both say that the document is being verified, but I was never able to resubmit due to no link. I believe what they're seeing is the first document, and the page was never reset so I could resend. I am trying to withdraw my winnings, but they're making it very difficult. This is not a good first impression of Coolbet for me

Update, my account has now been verified so it's all good. Now to see how quick the payout is.