Ontario operators? (Licensed)

[maxd]

I DID IT GUYS!!!!! BIGGEST WIN EVER IN MY LIFE!!!!!


HELP!!!! ... @Casinomeister @maxd

Congratulations.

What can we do for you?

- Max

 

[slotmaster]

Congratulations.

What can we do for you?

- Max

I was freaking out and being silly as worried about how to withdraw and get paid,haha. Videoslots messaged me right away to help out.

 

[slotmaster]

Dread clash of spins day as most of the rewards are on slots we can't play, got half a dozen or so that games are not available to us yet

 

[casguy2016]

Congrats on your win slotmaster. just got a message and i should have access to my old account so i'll be checking out videoslots. my biggest win was around 6.5K years ago on Piggy Riches Megaways at a 2.00 bet so you for sure beat that one

 

[casguy2016]

so i was thinking i would be posting this later because I was waiting for my deposit in my bank account first...just got it so I guess i can show it...not as good as slotmaster's but I'll take it (this was at BetRivers):

 

[Mr Wild]

Dread clash of spins day as most of the rewards are on slots we can't play, got half a dozen or so that games are not available to us yet

We will get that fixed.

 

[slotmaster]

We will get that fixed.

Missed you! Where have you been?

 

[Adriana B]

We will get that fixed.

Does that mean Rise of Shenobi and Popeye? Hoping we will have the new RAW game for the battle weekend too.

 

[Mr Wild]

Missed you! Where have you been?

Working around the clock lol

 

[Mr Wild]

Does that mean Rise of Shenobi and Popeye? Hoping we will have the new RAW game for the battle weekend too.

New games should be available. Will check what is up with Rise of Shenobi and Popeye, could be delay from the regulator, seem quite slow to approve games.

 

[casguy2016]

which Casinos is Mr Wild a rep of? Thanks

 

[maxd]

which Casinos is Mr Wild a rep of? Thanks

Although not officially a rep -- though perfectly qualified to be so -- Mr Wild can speak for Videoslots and Mr Vegas. The official rep for Videoslots is @Team.Videoslots . There is no official rep for Mr Vegas by their choice, though I believe Team.Videoslots will discuss Mr Vegas issues privately.

- Max

 

[Adriana B]

New games should be available. Will check what is up with Rise of Shenobi and Popeye, could be delay from the regulator, seem quite slow to approve games.

Update?

 

[slotmaster]

Betmgm and Fanduel still leading the way for new releases though I don't look at very many sites mind you.
Fanduel has Apoolo pays and Pirate Pays from bet mgm and they now have no limit city.

 

[Adriana B]

@Mr Wild Am I to assume we cannot play Thursday's battles again? While I'm on a rant and rave ... here we go. Sick of getting error messages:

Cannot connect to local service, PLC has not responded on specified ports

I tried about 10 times this morning and kept getting this. This happens all the time! Have not had this problem at any other casino.

Keep getting logged out in the middle of a game. Does not happen at any other casino.

Tried to participate in the Halloween promo but it was not available for me to opt in. I was able to opt in on my mobile but I did not get the trophies for the two days so I stopped trying. Team Videoslots said I would be getting the trophies but have not seen anything yet. They also said that this promo would be added to my homepage (desktop) but this never happened. I have said for months that I do not receive any of the promo emails which I guess is the same reason I am not getting to participate in these promos.

I feel like we in Ontario are being treated like the ugly stepchild. We keep reporting problems and nothing gets resolved.

Anyway, that is my rant over and out!

Adriana

 

[slotmaster]

Yes the error messages are getting bad again with the location thing.

 

[slotmaster]

Working around the clock lol

Are you still ok? Are you going for the head of casino opening?

 

[casguy2016]

surprised to see OLG at full RTP for Sugar Rush

 

[casguy2016]

New casino...."Lucky Casino". Tried withdrawing. next morning woke up and i had a message telling me i had 50.00 left of turn over to be able to withdraw. Requested again and money was in my account via etransfer the following morning. Not lightning quick but quicker than some of the other less known Casinos.

 

[slotmaster]

Working around the clock lol

You need an assistant

 

[slotmaster]

@Mr Wild @Team.Videoslots

You're Ontario Quality Assurance person here

The Microgaming jackpots on your home page have been stuck showing the same jackpots for weeks, also the login screen is not working I don't think as it goes back to lobby page without logging in. It works when you try again though.

Lack of jackpot winners from Canada namely me on the wheel of Jackpots.

Also, be no problem if you want to drop cash or a bonus in my account.

 

[Team.Videoslots]

Hi @slotmaster,

Thanks for reporting the issue, we have flagged it already to our Tech team to be reviewed and addressed.

Feel free to reach out or to drop us a DM, should any further assistance be needed.

Kind Regards,
Team Videoslots

 

[slotmaster]

Forgot about Mr.Vegas, videoslots other casino, checked to make sure am all good in documents so do deposit and can't play, account on hold due to deposit option, tried to upload screenshot and get error message So emailed them the document and waiting now with my deposit sitting there in my account.

Saw my name on the scrolling thing for logging in tho,lol

 

[slotmaster]

Forgot about Mr.Vegas, videoslots other casino, checked to make sure am all good in documents so do deposit and can't play, account on hold due to deposit option, tried to upload screenshot and get error message So emailed them the document and waiting now with my deposit sitting there in my account.

Saw my name on the scrolling thing for logging in tho,lol

24 hours and still nothing, just a email they sent my document to the department so deposit still sitting in account, wish I can withdraw again as don't have time to play now and not sure when I can now.

 

[deepsky2]

A few days ago, I received an email from Ceasers that they stopped players from earning Tiers credits because of Ontario regulations. Today BETMGM sent out an email saying they have paused MGM tier Credit balance updates and MGM Rewards points redemtions for Ontario.

Why? What is Igaming getting out of this? Not sure about other members but this really pissed me off. If Canadian casinos can't compete then they shouldn't be running a casino.

Going forward I will not play or support any casino that is owned by a Canadian company. BETMGM is my #1 and will continue to play there as my #1 casino but at least the money is going to the USA except 30% tax that Ontario gets from BETMGM but at least not owned by a Canadian company.

It's funny how things online have become over-regulated they say they do these measures to protect players. It's bull as I can go into a land-based casino and blow my life savings in an hour and no one will say a word. What about the Beer store and LCBO I don't see them protecting the alcoholics that line up at their stores blowing their monthly pay. Are they protecting them? Exactly Not. They would be hurting their pockets if Ontario did this.

So what!! I earn tier credits from online play. What is it to them? How this is protecting me? What BS is all I have to say?