Online operator suspended by Malta regulator

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
MGA SUSPENDS SUNDERLANDS ONLINE LTD LICENCE

Explanation pending outcome of investigation.

The Malta Gaming Authority (MGA) suspended Sunderlands Online Limited’s (SOL) remote gaming licence MGA/CL2/101/2000 as of May 19, 2017.

SOL has been directed to indefinitely suspend all gaming operations, cease new player registrations, suspend all transactions on all websites, including deposits and withdrawals, and submit all data and documentation requested by the Authority.

Players who deem to have any outstanding payments due to them on the mentioned licence are invited to send an email to support.mga@mga.org.mt with the following information: Name and Surname; Registered Address; Date of Birth; Copy of Passport or ID Card; Telephone Number; Description of Product i.e. casino or sportsbook; User Name; and Screenshot of Balance or any pending Cash Outs.

The Authority has declined to furnish further information in order to avoid compromising any investigations.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
MGA SUSPENDS SUNDERLANDS ONLINE LTD LICENCE

Explanation pending outcome of investigation.

The Malta Gaming Authority (MGA) suspended Sunderlands Online Limited’s (SOL) remote gaming licence MGA/CL2/101/2000 as of May 19, 2017.

SOL has been directed to indefinitely suspend all gaming operations, cease new player registrations, suspend all transactions on all websites, including deposits and withdrawals, and submit all data and documentation requested by the Authority.

Players who deem to have any outstanding payments due to them on the mentioned licence are invited to send an email to support.mga@mga.org.mt with the following information: Name and Surname; Registered Address; Date of Birth; Copy of Passport or ID Card; Telephone Number; Description of Product i.e. casino or sportsbook; User Name; and Screenshot of Balance or any pending Cash Outs.

The Authority has declined to furnish further information in order to avoid compromising any investigations.


It looks like this was brewing a while: Back in 2010
Old / Expired Link
This link below is far more worrying, unbelievable the MGA hasn't acted until now!!!
Old / Expired Link

Basically BetPresto and Wauwbet but also had Betvivo, Betblow!!!, Firstbet and the Betting room

This makes me laugh from a player protection perspective and shows without a form of Escrow (similar to the UKGC's level 3 which few use) the players funds may as well be under the owners' beds.

1. If a player is locked out when the brown hits the fan, as invariably happens and the site has a blank page with a message to e-mail or some other useless information, how is the player meant to produce a screenshot or prove he/she is owed money?

2. If the cash-out is pending, how does the player prove definitively they haven't received it?

3. There is no indication any funds are even available (from the MGA's notice) so how much if anything could they expect?

4. What provisions do the cheap licenses and taxes Malta levies have for other creditors being paid in front of players? We've seen this before with the hopeless UKGC level 1 funds protection, the player will be lucky to see a penny.
 
Top