Online Casino Complaints

To think that "new" user bonuses can never be claimed as two then you are missing alot of casinos promotions. Most let you combine new neteller, new signup, monthly, etc promotions. Captain cooks, Casino Kingdom, etc can all have 3 bonuses combined. Signup, Signup Deposit, Monthly. No probs...

Who told you i posted on WOL? I know who your informer is and i definitely didn't post on WOL.

The fact of the matter here is there are several outstanding complaints just in posts here and none of them resolved. I figured i told enough people here to post but if you need more i can have more post.. No problems there... None of the above matters have been fixed, davis.. dcrimmins, vcmav, mine. Looks like oakleez got his problem resolved because of this post, and that alone makes me happy as i helped someone incidentally.

To rationalize that any casino could steal winnings in excess of 80 times a bonus amount because a guy mistakenly claimed a bonus he shouldn't have is just WRONG.

Basically it's the equivalent of finding a 20 dollar bill on the ground. Going to a casino winning 1500.00 and the police say "Hey that 20 dollar bill was marked and you used it to win the 1,500.00 so we're taking all all 1,500.00 too"

But what crown vegas has done has taken the 1,500.00 and not returned the 20.00 to original owner who lost it..

We can justify crown's actions all we want. I would say that crown is nowhere near in the rogue league crystal palace and high rollers lounge are. But they are not an honest casino.

The Gaming Club is an example of an honest casino with some bad rap. So they denied bonuses.. But they returned deposits...

I hope the other guy comes back to post the UK club thread i saw up to... His story was interesting..

If i have damaged your reputation personally i apologize but there is nothing that i have said that is untrue. I hope in the future you will take more weight to things i have said. I may have made a mistake about the crown ad (we still haven't seen the nov-dec issue in case there was a fix.)

I personally don't play much anymore. This was an old issue (late november). I have moved on to more profitable projects than bonus hunting. Opinions have nothing to do with gambling. If You go around to casinos and get a player banned for difference of opinion it will just show others exactly my points. That you have no quarrels with using the sword you wield to take care of personal issues, instead of using it for the greater good of the gambling world.


(Message edited by rainfall on February 24, 2003)
 
Rainfall,

You're trying to weasle out of this one, and it ain't gonna happen.

Who told you i posted on WOL? I know who your informer is and i definitely didn't post on WOL.
What are you? Some glue sniffer? And I don't need any informant to let me know what's happening around here.
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The fact of the matter here is there are several outstanding complaints just in posts here and none of them resolved. What's outstanding? I've had more people state they've never had a problem with Crown Vegas. I had four state that they did have a problem, two were resolved, and two weren't. Yours (you didn't file a complaint, you merely whined) and another from meatball who was complaining about the customer service.

If i have damaged your reputation personally i apologize Damaged my rep? Ha! You only reinforced the fact that I'm dealing with a full deck, I run an honest and upfront forum, and I don't put up with morons like you. I think you may have had the opposite effect.

I may have made a mistake about the crown ad (we still haven't seen the nov-dec issue in case there was a fix.) Read my lips, there was only one ad. It was published in November (January/February ed.). I've been in touch with Eric Morris, who is also monitoring this thread, and he stated CV only ran one ad.

So, back to you weasling out of this little dilemma you've got yourself in. I'm not taking things personal, I'm only making it known to a number of my associates and other interested parties that you are a great risk as a player. I warn my visitors of scam casinos; I warn the casinos of scam players. Read my previous post if you're that scatter-brained not to remember.

(Message edited by admin on February 24, 2003)
 
Recount your complaints. My hand helped resolve 1. Your hand helped resolve one. There were at least 5.

There is no resolution to the deposits being returned. As it stands crown vegas still stands in theft.

There is no weasling i could care less i dont gamble. I just hate seeing portal owners make a buck on the backs of casinos with unscrupulous activities..

If this thread solves 1 complaint, I consider it a victory. As you said it's solved two. I consider that a victory for the people. That enough satisfies me.

BTW i'm still waiting for my crown vegas deposit refund so i can paypal you. I am a man of my word. I have not received it and they've ignored my 9th email on the matter. Steve and CC: to support.

How is that for service? If they were up front they would at least be like high rollers lounge and say "Hey ***hole you're banned we'll pay you when we get around to it"

They didn't tell me that but they've told others on other forums that. Why is it that Olivar Curran (sp?) the well known thief is more honest than steve bennett (sp?).

You've to continue to circumvent logical arguments about the reality of the situation and act in defense of the casino. If you would debate in the logic and rational.

If someone claimed two signup bonuses and won major millions would you think its right they deny their major millions win?
 
I can't believe you just don't get it rainfall. Claiming two signup bonuses is FRAUD. You can't signup twice, you can't be a new player twice, just like you can't be a virgin twice. By claiming two new player/signup bonuses you are defrauding the casino, whether by accident or intent. Your analogy to finding $20 holds no water since the casino wasn't handing out the $20 bills to get you to come into the casino for the first time, you just found it on the ground. The other bonuses you mentioned are NOT signup or new user bonuses, they are for your first purchase using a particular purchase method, or a monthly bonus. Quite different from a NEW USER bonus and I think you're smart enough to know that.

Crown Vegas is NOT stealing 80 times the bonus from a played, in fact, quite the reverse is happening. The player is trying to scam the casino out of 80 times his deposit, by claiming he didn't know it was a first time bonus (even though it says so quite clearly in the ad). And anyone else who is trying to use 2 new user bonuses is trying to steal from the casino too. Should someone who claimed a second signup bonus be denied their major millions win? YES! If it was won with the illicitly acquired funds. Why do you think it takes a couple of days to find out who the winner is after a win such as that? They are checking everything out to make sure its legit. What difference does the amount of the win have on whether it should be allowed or not? Whether its 1 penny or $1.6million, its still fraudulent use of a signup bonus.

Let me ask you this, if a person who isn't using any signup or other bonuses wins major millions, but then is found to be under 18 years of age should they get it anyway? Or how about if they live in a state that has outlawed internet gambling? The answer of course is NO to both.

In fact, I've seen a guy at a land based casino here in the US hit a royal flush in progressive caribbean stud. $170,000+! When they checked his ID though, they found it to be a fake and he was underage. Guess what, they kicked him out on his ear and did not pay him the jackpot. He knew he was wrong, took the chance and got caught. He's lucky they didn't have him arrested and prosecuted. And no one ever accused that casino of stealing his money.
 
Rainfall, a decent apology is in order here imo. You've made some pretty harsh statements about Bryan's professional capabilities and integrity and he has successfully challenged you.
 
Challenged me? Crown vegas has still stolen deposits and he's promoting them.

Don't bad apples come in bunches?
 
No one has stolen a damn thing, and the only thing you can take credit for is being a jerk.

So now you're insinuating that I'm a bad apple? Please re-read my last two posts that were addressed to you. I don't need to repeat myself, becasue it's getting a bit redundant.

In your last post you stated:
You've to continue to circumvent logical arguments about the reality of the situation and act in defense of the casino. If you would debate in the logic and rational.

How many brain cells are you engaging while posting here? You're not able to think clearly, you've consistantly lied to me and the other visitors here, you've made malicious statements on other boards (which you denied, but the URL has been posted here). Give me a reason why I shouldn't boot you out?
 
Rainfall, you should be ashamed of yourself. You tried to destroy Bryan's good name repeatedly, and were proven wrong. Everything that came out of your mouth was a LIE. Now, you don't even have the decency to apologize. You are a true lowlife.
People like you really make me sick.

There's only one thing we can agree on:

Crown Vegas should return the deposit you made with the GOM coupon. The same thing should apply for all users who were EXISTING PLAYERS and used that coupon.

1)If an EXISTING player won money with that coupon, his bonus + winnings should be revoked and his deposit should be returned.

2)If an EXISTING PLAYER lost money with that coupon, his losses should be cancelled and his deposit should be returned.

But what Crown Vegas has no right to do is to keep BOTH winnings from winners and losses from losers. If a coupon is invalid, it should be invalid regardless of whether a player wins or loses. The casino has no right to make any profit at all in this situation. If a player deposits 100 and wins 4000, 3900 should be revoked, and the casino should pay the player 100. But if a different player deposits 100 and loses everything, the casino should STILL return the player's intial $100 deposit. If the casino does not reimburse the deposit for losers, the casino is stealing the player's money, since it is a NO LOSE situation for the casino.
 
i used that coupon as well i think, HEUTV or something?

I won. My winnings were void and i was returned my deposit. I was promised exactly as dave_r said, that 1 and 2 would happen. to my knowledge, only 1 happend, 2 - the losers did not get their money back.

now whether this was a genuine mistake on the part of players, or the casino (imho it's both, i genuinly thought the coupon was for existing players) then play should be voided all around, and not just for winners. Else, this could lead to situations with coupons being floated about, and then winners having their play void and losers losing. a lose lose situation for the players, win win for the casino.
 
When you sign up with Crown Vegas you have a choice of two sign up bonuses. One is for 100% match bonus. The second one is for 125% match bonus...however, the second one is for KENO ONLY.

This casino is presently running a Midweek Money madness promotion. 100% up to $250. I called their 800 number to ask if this applied to existing players and they said yes. Sometimes, instead of just assuming that you are entitled to a bonus...its worth the toll free call to ensure that you are eligible for a specific coupon promotion.

Happy Gambling everyone :crazy:
 
For those of you who had their play voided by the misuse of the promotional coupons, please contact mark@crownvegas.com for refunding your deposits.

This applies to the losers as well since the casino has stated that losers' deposits will be refunded. Again this applies only to those who misused the promotional coupons.
:yes:
 
Wow, did he really subscribe someone to porno spam who tried to help him?? What a scumbag!

Like I'd said before, if they kept both the losers' deposits as well as voiding the winners' wins, then they are thieves. But as posted by Bryan, they are now going to refund the people who lost while using that coupon.

I'd say rainfall owes the casino an apology as well as the casinomeister!
 
This fellow does not seem to have the decency to apologise. The porno nonsense is revealing and perhaps this convincing IP exposure of Rainfall should be disseminated wider!
 
I just wanted to stop bye and let you know that Prism did pay me after you wrote them and I submited a complaint to RTG.. Thank you for all your help and hard work that you do to keep us die hard gmablers informed..
 

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