One Club Casino

debbiek

Banned User
Joined
Jun 28, 2007
Location
philadelphia
I haven't been able to find any information on this site regarding RTG casino One Club. Have you ever heard of them or received any feedback. I did a google search, but couldn't find any comments from players regarding payouts or general experience.

Please advise.
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
I haven't been able to find any information on this site regarding RTG casino One Club. Have you ever heard of them or received any feedback. I did a google search, but couldn't find any comments from players regarding payouts or general experience.

Please advise.
Looks to me as if they're a member of the main street group. They all have the same support phone number - 1-877-691-5124.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
They might be using the same suppport - I'll check to see what's up.
 

LOOKAWAY

Senior Wember
PABnonaccred
Joined
Oct 29, 2007
Location
England
Hi i remember a topic about this casino awhile back on anouther forum where they offerd a free chip.
Did a search and cant find the topic now, And dont remember the code.

But i do recall one post where a member said that there pay back ratio was pathetic and they would nether put there money into a casino with a that bad ratio.

I try to find the pay back ratio on there site but couldnt, So i cant back that statement myself.

I havent looked at there web site recently but im sure some wise guy will be along shortly and give you all the figures and facts.
 

peteyweestro

Experienced Member
Joined
Jun 29, 2007
Location
So Cal...Antelope Valley
all i know is that as of 2 months ago they didn't have the free $10 chip offer anymore even though at least 2 sites promoting casinos had them listed as such and when i contacted their support about it they said unfortunatly the ads are wrong so sorry....:confused:
 

MainstAffiliate

Dormant account
Joined
Mar 21, 2007
Location
Canada
Hi,

To clarify, OneClub is not part of the Mainstreet Group but we do offer player support.

Jason
 

YuraK

Webmaster
webmeister
Joined
Jun 7, 2004
Location
Russia
I was contacted by Play United affprogram about promoting them, maybe some link exists here :).
 

Slotster!

I predict a riot.
CAG
Joined
Oct 17, 2004
Location
Location, Location!
Surely if they're offering support to players, they must have access to player info/wagering/personal details?

I can't imagine a casino outsourcing its support functionality to a potential rival in the same business!?

Unless they share the same dedicated independent 'support function' (like some Wagerworks casinos) - but that's not what they're saying?..

Dunno... Seems weird.
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Surely if they're offering support to players, they must have access to player info/wagering/personal details?

I can't imagine a casino outsourcing its support functionality to a potential rival in the same business!?

Unless they share the same dedicated independent 'support function' (like some Wagerworks casinos) - but that's not what they're saying?..

Dunno... Seems weird.
I would hope they have player info available to them, if they're going to provide support to their players! Otherwise, there's very little that their support could do except pass on information to the casino, and provide direct support for technical issues.

If the latter is true, then I'm in the wrong business. I should contract myself out and provide tech support for casinos!
 

paul02085

Dormant account
Joined
Jan 29, 2002
Location
USA
I haven't been able to find any information on this site regarding RTG casino One Club. Have you ever heard of them or received any feedback. I did a google search, but couldn't find any comments from players regarding payouts or general experience.

Please advise.

If you are willing to risk playing at Prism and Cool Cat i dont really see what others advise matters.
 

debbiek

Banned User
Joined
Jun 28, 2007
Location
philadelphia
If you are willing to risk playing at Prism and Cool Cat i dont really see what others advise matters. paul02085

That is just a simply ignorant response. If you have nothing constructive to say, stay out of this thread.
 

nightshadenl

Dormant account
Joined
Nov 6, 2007
Location
The Netherlands
I've been waiting for over 3 months for my winnings of $850.
There live-chat personel (mainstreet group) is quite friendly, but they always come with the same rogueish answers to my question "when will I finally get my money?"
- "we had an error in our system when you deposited"
- "we never got your money from clickandbuy" ( c&b is my deposit method )
- "there was an error transferring your winnings to moneybookers"
- "this case is under investigation from our security and financial department"
- "you will get the money this week"
And I am still waiting.. Any representatives from the Mainstreet Group on CM, maybe it will speed up things..

So, my conclusion: rogueish operation, avoid if you like to get paid..
 

MainstAffiliate

Dormant account
Joined
Mar 21, 2007
Location
Canada
Hi nightshadenl,

I inquired with Finance as to your situation. Would rather not get into details of what happened(unless you'd like to hear), but am happy to report you have now been manually paid via MB as per your request.

Apoligize for the delay.

Regards,

Jason
 

nightshadenl

Dormant account
Joined
Nov 6, 2007
Location
The Netherlands
Hi nightshadenl,

I inquired with Finance as to your situation. Would rather not get into details of what happened(unless you'd like to hear), but am happy to report you have now been manually paid via MB as per your request.

Apoligize for the delay.

Regards,

Jason
Hello Jason,

First of all let me start by thanking you for the fast response and handling of my winnings! As we speak it's on my Moneybookers account.
As for the reason why the payout was slow, maybe you can send me a private message about that if you rather not make the reason public.

What I am still wondering is what people who don't know this site would do in these kind of cases. How many people would give up eventually because the customer service can't give clear answers..
 

MainstAffiliate

Dormant account
Joined
Mar 21, 2007
Location
Canada
Happy to help! Check your PM.

J
 

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