Oliver Curran says that if you read read this forum, he does not want your business

chucho

Bonus Pimp
My friend wrote Crystal Place asking about their being put on Casinomeisters rouge list. Below is a copy of the letter he received from Oliver Curran.

Dear Chris,

Thank you for contacting Crystal Palace.

Crystal Palace is an operation that has existed now for quite some time in a very competitive business environment. If we were to avoid paying our legitimate players, as the Casino Meister suggests, then we simply would not be able to survive. The fact is that legitimate players at Crystal Palace are paid extremely promptly.

If you intend to join Crystal Palace to abuse our promotions, then my suggestion would be that you play elsewhere. The fact that you even read the Casino Meister forum indicates to me that, like the majority of people who read that site, you are not the caliber of player we are interested in having as a member.

If however you are a legitimate player who enjoys gambling regularly, then you can be assured we will provide you with many free comps on a regular basis and will pay you out when you win as fast as, if not faster than, any other online casino.

If you have any further questions regarding our site, then please feel free to contact me again.

Yours sincerely
Oliver Curran
Customer Relations Manager
Crystal Palace Casino
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support@crystalpalacecasino.com
(Toll Free USA): 1-800-824-3175
 

caruso

Banned User - repetitive violations of 1.6 - troll
Warren Cloud - aka Richard Brooks, Donald Fortune, etc etc.
 

lanidar

Dormant account
caruso said:
Warren Cloud - aka Richard Brooks, Donald Fortune, etc etc.
I didn't know Oliver "SCUMBAG" Curran also had an aka Richard Brooks :what:

I gotta remember that for some on my "FRIENDLY" posts about him.

 

love2vegas

Dormant account
Oliver Curran, AKA Richard Brooks AKA Don Fortune AKA MR X AKA???
is unbelievable! I think what is most scary, is that the guy apparently can't even read! Here is what he says in his response above:

If we were to avoid paying our legitimate players, as the Casino Meister suggests, then we simply would not be able to survive.

HERE IS WHAT THE CASINO MEISTER SAYS:

But don't get me wrong, this casino group will pay legitimate winnings, so I've been assured. But if you play merely the promotions, be prepared to be drug out into the cyber street and left in a ditch.

Then, to go on and say this:
The fact that you even read the Casino Meister forum indicates to me that, like the majority of people who read that site, you are not the caliber of player we are interested in having as a member.

Shows what a truly ignorant man(?) this person is. The translation to what he is saying would be something like this:

"The fact that you even attempt to keep yourself educated on issues of casino abuse and fraud tells me that you're not someone we want for a customer."

:lolup: What a moron! But, hey- maybe this is the closest thing to an honest statement that this idiot has made in quite some time! Crystal Palace should be extremely proud to have such a front man for their casino! Tells you what type of people run this one, huh???!
 
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lanidar

Dormant account
love2vegas said:
:lolup: What a moron! But, hey- maybe this is the closest thing to an honest statement that this idiot has made in quite some time! Crystal Palace should be extremely proud to have such a front man for their casino! Tells you what type of people run this one, huh???!
love2vegas ...I wholeheartedly AGREE...The man IS a MORON.
 

Casinomeister

Forum Cheermeister
Staff member
Open mouth - insert foot.

Like I mentioned in the "not recommended" section, I have been assured he will pay legitimate winnings. This is not merely from his word (which I generally don't accept as a precaution due to his past history), but by RTG. Warren is walking on thin ice at the moment and he knows it. It could take perhaps one case of a player being stiffed at his casinos to get his plug yanked. I've mentioned this before.

Warren knows that it could take one phone call--and he's history.

Most players who have problems at his casinos have run into these problems via bonuses; they get fingered as a "beater" and are tossed out. Most managers have certain policies concerning bonus abuse and are quick to ban these players, BUT these sort of policies are abused at many casinos in the manager's favor. It seems that this is the case at Warren Cloud's casinos.

I give him credit for answering a number of complaints that were lodged via Casinomeister's "Pitch a Bitch"; some actually were resolved in the player's favor, but the majority were deemed "beaters". There are two that he has refused to answer. I'm still collecting more information on these before it may be necessary to place him in full-blown "rogue" status.

As for Oliver's comment "The fact that you even read the Casino Meister forum indicates to me that, like the majority of people who read that site, you are not the caliber of player we are interested in having as a member." is another ill-thought out comment that will surely backfire on him. Besides players from all walks of life, the people who "read" this site include software provider CEOs, casino operators, managers, the press, and other significant industry persons. This site's primary function is to bring people the news and information about casino operations good and bad. It's a shame that the individuals behind Crystal Palace just don't get this.
 

lanidar

Dormant account
casinomeister said:
Warren is walking on thin ice at the moment and he knows it. It could take perhaps one case of a player being stiffed at his casinos to get his plug yanked. I've mentioned this before.
Warren knows that it could take one phone call--and he's history.
Hi Bryan,
What can we do to get this "one phone call" made so that we can go back to playing in these casinos without worry?
 

Casinomeister

Forum Cheermeister
Staff member
It needs to be a clear cut case of a non-payment with no chance of the casino to dance around any vague rules of promo-abuse or whatever. As soon as a "promo" or "bonus" enters the equation, the upperhand belongs to the casino.

I believe Warren is too slick to allow this to occur. Since he knows once this happens he's out of a job.
 

jetset

RIP Brian
CAG
He would probably just pick another alias, another software provider and a new casino and would carry on abusing the playing public. Look at his past history...

Rated Player (Innoco) failed Warren Cloud

Casino Extreme, Heat et al (RTG) Richard Brooks, Mr X. *Removed*.

Crystal Palace et al (RTG) Don Fortune, Oliver C.....TVS....

?? What next?
 

Casinomeister

Forum Cheermeister
Staff member
Well, it looks like I have upset Warren a little bit. He emailed me a number of times yesterday refuting some of the things I have said. I stand my ground, but I did make one comment I wish to retract:
Warren knows that it could take one phone call--and he's history.
He mentioned in an email:
Bryan I quote your pearls of wisdom here thin ice are you out of your mind make 1 million calls and see if you can "pull the plug" LMAO
... DONT EVER SAY 1 CALL AND I AM DONE you dont have a
clue
So I will take this opportunity to rephrase this:

"It will take more than one call reporting fraudulent casino activity to RTG, it will take a million calls. (US) 404-459-4263"

Anyway, he has also accused me of being Chucho's friend Chris stating: Also quite frankly that menial attempt emailing Oliver from a dummy account to get attention to the matter that you have blacklisted us I dont blame him for his response.

Which I responded to: This indicates to me that you or "Oliver" routinely lie as part of your business. You know I didn't send you any emails except the ones from my Casinomeister account. There is no reason why I would need to bring attention to any rogue listing except through my own resources; newsletter, webcast, hard print articles, and forum members.

Today's webcast should be up within the hour.
 

mush

Experienced Member
Well, it looks like I have upset Warren a little bit. He emailed me a number of times yesterday refuting some of the things I have said. I stand my ground, but I did make one comment I wish to retract:

He mentioned in an email:

So I will take this opportunity to rephrase this:

"It will take more than one call reporting fraudulent casino activity to RTG, it will take a million calls. (US) 404-459-4263"

Anyway, he has also accused me of being Chucho's friend Chris stating: Also quite frankly that menial attempt emailing Oliver from a dummy account to get attention to the matter that you have blacklisted us I dont blame him for his response.

Which I responded to: This indicates to me that you or "Oliver" routinely lie as part of your business. You know I didn't send you any emails except the ones from my Casinomeister account. There is no reason why I would need to bring attention to any rogue listing except through my own resources; newsletter, webcast, hard print articles, and forum members.

Today's webcast should be up within the hour.
does anyone else find the fact that he is commenting on things he read on this forum insanely hilarious based on this comment from his email - "The fact that you even read the Casino Meister forum indicates to me that, like the majority of people who read that site, you are not the caliber of player we are interested in having as a member." LOL

it looks like they just want them as employees, not members......
 

same_old

Dormant account
webmeister
PABaccred
Hi Bryan,

So when you go to the ICE-meeting's etc, have you ever come across Oliver or any other casino manager's from the rouged casino's ?... if so how do the conversations go??.

Do you go with a list of customer complaints and lug them on his lap????..
I bet this is where the real conversations take place....
 
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