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OKPAY - CWC

Discussion in 'Payment Processing Issues' started by shannyls, Apr 4, 2013.

    Apr 4, 2013
  1. shannyls

    shannyls Experienced Member

    Occupation:
    accounting
    Location:
    Midwest, USA
    So I requested a withdrawal to OKpay, waited and waited, logged onto Chat. Here's what they told me

    OKpay is not available for about a week through them...

    Trouble ahead - I don't know, but wanted to put the word out, so members don't wait thinking they are going to get paid anytime soon.
    :(
     
    5 people like this.
  2. Apr 4, 2013
  3. harrys99

    harrys99 Dormant account

    Occupation:
    Bar Business/Office Management
    Location:
    Wherever I Want

    Wow that is troubling after all the hoops it took to get verified. So you had to ask for this info as opposed to them contacting you that this method was temporarily unavailable-how long did you wait before you contacted them?
     
    2 people like this.
  4. Apr 4, 2013
  5. shannyls

    shannyls Experienced Member

    Occupation:
    accounting
    Location:
    Midwest, USA
    I asked about three hours after I requested, because I thought it was supposed to be "instant". Glad I did.
     
    2 people like this.
  6. Apr 5, 2013
  7. harrys99

    harrys99 Dormant account

    Occupation:
    Bar Business/Office Management
    Location:
    Wherever I Want
    I think it may be a bit confusing about the "instant" transfer. Once your withdrawal is "approved" it is an immediate transfer to OKpay but your withdrawal still needs to go through the normal pending period.

    Just wanted to add that so that you don't get unrealistic expectations. In this case it actually benefited you to contact them so quickly or you may not have found out about OKpay being temporarily down:)
     
    3 people like this.
  8. Apr 5, 2013
  9. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    Beth, I can not wait for the 'Red-Sea' to part again, so we can alllll have equal fun, without 'this'. :D
     
    2 people like this.
  10. Apr 5, 2013
  11. harrys99

    harrys99 Dormant account

    Occupation:
    Bar Business/Office Management
    Location:
    Wherever I Want
    as a side note derail/

    Just watched the "ten commandments" over Easter.

    Thanks Secret2 and shannyls:D
     
    1 person likes this.
  12. Apr 5, 2013
  13. MisterBJ

    MisterBJ Account suspended until further notice - please co

    Occupation:
    Fedex
    Location:
    Atlanta
    I received a payment to okpay from manhattan slots on Wednesday. I also used it to fund manhattan slots yesterday.
     
    2 people like this.
  14. Apr 9, 2013
  15. dougmanct

    dougmanct Experienced Member

    Occupation:
    software development
    Location:
    United States
    I have had a decent size okpay wd outstanding since last week on Luckyred ( a Cwc casino).

    I emailed support to inquire this morning and got this response:

    Hi Doug,

    Hope you are doing well.

    I do apologize about the delay with your recent withdrawal with OKPAY. I would advise to change your withdrawal options to courier check or paymycard. You will need to first cancel the pending withdrawal and then request new one.


    Please do not hesitate to contact us with any questions or queries.

    Kind Regards
    Kate
    Customer Support
    Lucky Red Casino



    So BEWARE ... Apparently CWC and okpay are no longer an option. What infuriates me is that they still have okpay as a deposit/withdraw option in their software and have made zero effort to reach out and communicate issues.

    So, now I begin the process of figuring out paymycard.

    Can someone tell me if my greendot visa would be an acceptable target for a paymycard withdraw?

    Is there a huge amount of time needed to dance around setting this up?
     
    1 person likes this.
  16. Apr 9, 2013
  17. harrys99

    harrys99 Dormant account

    Occupation:
    Bar Business/Office Management
    Location:
    Wherever I Want
    I haven't used paymycard since they set up OKpay, but it used to work like a charm. They can only send your withdrawal to a card that you have previously used to deposit with. Pretty sure that they also need to have a scan of the card on file too.

    Most of the time those paymycard withdrawals only took 2-5 business days to get back to the card.

    If OKPay is permanently disabled I wish that Clubworld would come on here and confirm that!

    Let us know how this goes for you!
     
  18. Apr 9, 2013
  19. cheetahwind

    cheetahwind Dormant account

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    Watch out sending withdrawals back to prepaids. While I realize the majority of the issues was with Netspend. I would really caution you to trend carefully when doing this option. There has been a few threads lately of people having there prepaids locked up because they demanded docementation, proof of purchase, and blah, blah.
    I haven't read of many banks actually causing a fuss with a large return credit, but then again. I haven't personally tried it.
     
  20. Apr 9, 2013
  21. dougmanct

    dougmanct Experienced Member

    Occupation:
    software development
    Location:
    United States
    After some consideration I decided to just accept the wait and go with a check. Hoping to get it before the end of next week.
     
    1 person likes this.
  22. Apr 9, 2013
  23. harrys99

    harrys99 Dormant account

    Occupation:
    Bar Business/Office Management
    Location:
    Wherever I Want
    Sounds like pdadan's check only took about 7 business days-maybe you could post back here if yours is the same:)
     
  24. Apr 10, 2013
  25. Darlabean

    Darlabean Dormant account

    Occupation:
    Marketing
    Location:
    NJ
    Is it OK to OKPAY yet?

    Before I finish the documentation dance with the folks at OKPAY wanted to see if that option was back up or if it's even going to be an option going forward at the CWG?

    Hope they get the Bank Wire back up and running soon...
     
  26. Apr 10, 2013
  27. shannyls

    shannyls Experienced Member

    Occupation:
    accounting
    Location:
    Midwest, USA
    I was able to withdraw to ok pay Monday and Tuesday. If I had to chose though, I would always do pay my card. $9 and money once approved in about three days.
     
  28. Apr 11, 2013
  29. queensx3

    queensx3 Full Member

    Occupation:
    retail
    Location:
    usa
    okpay

    hello,
    just looking for some feedback....
    okpay has many e currenency exchange partners,
    so i checked out ok-change as an option to exchange from okpay to paypal,
    i did this twice with no problem
    now i am waiting for the third,
    just wondering if any of u have used any other exchange partners with okpay, to paypal, and your results....
    thanks
     
  30. Apr 11, 2013
  31. dougmanct

    dougmanct Experienced Member

    Occupation:
    software development
    Location:
    United States
    Check approved today, will report back when it shows up at my door...
     
    1 person likes this.
  32. Apr 11, 2013
  33. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    Just thought I'd give a heads up on what happened to me this morning at OKPay.

    I received a withdrawal to OKPay from CW this morning, no problem. However, when I tried to deposit to CW with OKPay, got a message in OKPay that depositing to this type of merchant was not allowed by my country.

    So, looks like OKPay might still be a viable withdrawal method but not a deposit method. Anyway, just a heads up.

    I withdrew to my bank via wire, no problems so far. So guess we will wait and see.
     
    1 person likes this.
  34. Apr 11, 2013
  35. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    I wish CWC would get their ducks in a row!

    My last withdrawal was "pay my card", withdrawn on Tuesday, approved on a Thursday, in my bank on Saturday. I was impressed!

    I have a withdrawal in "pending" status now since Monday. It is now Thursday.

    I have e-mail twice asking what the hold up is, no response.

    Just when I think they are doing great, they do stupid crap!

    Is it a holiday in UK again? Are their cashiers off again? What is the excuse this time?
     
    2 people like this.
  36. Apr 12, 2013
  37. Scorp

    Scorp Dormant account

    Occupation:
    retired
    Location:
    Montana
    Thanks for this thread!~

    I live in the states and so for several years had not been playing online poker... I had forgotten what a drag all these payment systems are. I even dumped paypal some years ago ... I forget now what it was over... some frivolous charge, or maybe they were asking for too much information, or some complexity with an Ebay purchase or all of the above. The annoying wait for a poker site to pay ... would the check come? or would the e-deposit come? ...when? (actually pokerstars wasn't too bad with that... if Pokerstars were available here again I would probably play it). I also didn't like the general "We're god, play by our rules or f**K off" attitude that many of the big operations have.

    You would *think* that someone could put together a nice operation and not have it be a user-hostile experience.
     
  38. Apr 18, 2013
  39. dougmanct

    dougmanct Experienced Member

    Occupation:
    software development
    Location:
    United States
    I received and deposited my check from CW today. So far, so good. 8 days from request to check deposited in my bank. All things considered, I'd say that's pretty good.
     
    1 person likes this.

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