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Okay Quick ? All help appreciated

Discussion in 'Online Casinos' started by MSWILS411, Jul 16, 2006.

    Jul 16, 2006
  1. MSWILS411

    MSWILS411 Dormant account

    Occupation:
    CUSTOMER SERVICE
    Location:
    CA
    Ok I am not gonna say names because it may make it worse. A few nights ago i wona good bit of money as posted in the screen shots. i called my friend and so she logged into her account and decided to pla as we were talking on the phone . She also won and way more than i did, problem is she deposited by echeck 200.00. okay so the next day she decids to do a withdrawl by ach bank transfer. She called her bank because she has 2 accounts there and wanted to transfer some money. Her husband has taken her off the bank account. They had a agreement to leave that one open until the divorce was finale. Why i have no clue other thanhe was getting the housing allowance allotment sent there cause hes military and until the divorce is finale that has to go to her. My question is, She won over 20,000.00 but when that echeck does not clear she will not get a dime of it is what I'm thinking. Any suggestions, Someone said maybe she should try to make a deal with the casino , I'm coming here where I know people will be honest. Thanks you guys any suggestions would be so appreciated
     
  2. Jul 16, 2006
  3. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Easy

    Have her explain the casino what happened, she can send the money through Neteller, Western Union, InstaDebit,... what ever...

    Just make sure she notifies, explains and that the chargeback/return will be paid by her.

    The casino shouldn't make a problem if the funds are good.

    Let me know what happens to see how this casino handles the situation.

    But have her send the money right away.
     
  4. Jul 16, 2006
  5. MSWILS411

    MSWILS411 Dormant account

    Occupation:
    CUSTOMER SERVICE
    Location:
    CA
    Should

    She ask the casino to take a lump sum of the payout or just send the money?
    She said she was willing to see if they would settle for just paying at least half of the 20,000.00.. And when you say the funds good, She can prove they were that morning, But he just didnt take her name off he took all the money so there are no funds to be good. So have her send them or see if they will take it out of the payout.
     
  6. Jul 16, 2006
  7. lucky21

    lucky21 Dormant account

    Occupation:
    plant mechanic
    Location:
    australia
    difficult

    Hmmm
    sounds difficult, ask if she had to agree that funds were available (tick the box) when she sent the check, If she did agree to this then the casino may make it hard for her, My experience is as nice as customer service can be they dont really do you any favours, I would recommend allways using neteller that way if the money is not there you cant bet keeps it simple.

    cheers
    Lucky
     
  8. Jul 16, 2006
  9. MSWILS411

    MSWILS411 Dormant account

    Occupation:
    CUSTOMER SERVICE
    Location:
    CA
    Worried

     
  10. Jul 16, 2006
  11. lucky21

    lucky21 Dormant account

    Occupation:
    plant mechanic
    Location:
    australia
    yeah Mswils
    I understand what you mean by her being honest, what i am saying is if there was an agreement she ticked then the casino may use this against her regardless of how honest she was being. you say there didnt seem to be any agreement, in that case things may be in your favour as the casino gave her credit before any clearance so then you could think they bear the responsibility
    I have experience with casino's not paying believe me, I am trying to get $150,000 that i won in BJ, and all i did was play the game did nothing wrong, the casino has said i used a bot, then they said my play was illegal.
    Thats a large problem in this industry there is no real defined rules for the industry, no regulator, and as such they tend to think they can get away with saying we wont pay
    cheers lucky
     
  12. Jul 16, 2006
  13. silkprint

    silkprint Dormant account

    Occupation:
    Yup ...I work
    Location:
    Mass
    I personally wouldn't get my hopes up .
    You know how many times casinos have probably heard this same thing .
    People gamble with money they don't have trying to hit so then they can pay it back .
    I'm not saying that's what she did but that's the way the casino most likely will .
    She should get a bank statement showing the money was physically in the account at the time of her transaction and then she might be alright .
    Good luck.
     
  14. Jul 16, 2006
  15. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    Sorry, but I think she is screwed! Its kind of like writing a check for your car insurance, and after it bounces you have an accident. Best intentions aside, you are not covered. When you write the check you are guaranteeing funds will cover it. If she gets away with this one, I want to play there. My check is good, really. Maybe not today, but soon, I promise!! I'm sure the intentions were good on her part, but bounce is bounce after all.
     
  16. Jul 16, 2006
  17. MSWILS411

    MSWILS411 Dormant account

    Occupation:
    CUSTOMER SERVICE
    Location:
    CA
    I totally see what you are saying but

    I totally see what your point is, But to me a bounced check is when you write a check on a account that it comes back nsf. and even then 99.9% of all retailers try to redeposit at least once to give it a chance to make good. And no where in the caasinos terms and conditions does it say it will not honor any winnings if a check shall come back . All it says is you agree that you have not committede any fraud to obtain the money that was deposited, so technically I have come to the conlusion if I was to go based on their terms and conditions that they would have to pay. Becaus at no time did she committ any fraudulant activity. he took her name off the next morning not at the time the deposit was made. I do know some casinos that say all winnings will be void if check turns out to be nsf, This one does not. And they are pretty well known and have a decent rep. But then on the other hand who knows ...
     
  18. Jul 16, 2006
  19. silkprint

    silkprint Dormant account

    Occupation:
    Yup ...I work
    Location:
    Mass
    Hmmm
    but that's where she may have a problem ....in the fact that her name wasn't on the account ?? Did the check actually bounce yet ? If it didn't then why not have her simply put the money in the account ? or have her husband contact the bank to say to let it clear? I didn't realize with a joint account that one name could be taken off like that without both signatures ...at my bank it takes both to have one person removed.
     
  20. Jul 16, 2006
  21. JohnGalt

    JohnGalt Dormant account

    Location:
    iugljk
    Yeah if this is over the weekend and the check hasn't processed yet, I would do everything in my power to make sure that it goes through. Surely her husband would open it back up for $10k or whatever?
     
  22. Jul 16, 2006
  23. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Difficult one

    Is true, I liked the analogy of the car insurance.

    I would be honest.

    If she has gambled at other casinos, prove it and make sure you are no scammer trying to pull out a trick.

    I would send a Western Union right away to show that I am an honest player, give up a $2k tip for the CS department or something and then stay as a loyal customer.

    Weird story for me, and its quite a case.

    What does this story leave us?? Use freaking Neteller, Moneybookers or W/U... no shit like that can happen with them
     
  24. Jul 16, 2006
  25. soflat

    soflat Senior Member

    Occupation:
    Scientist
    Location:
    Florida
    Fraud or no fraud, it doesn't necessarily matter.

    Technically she did not deposit any money into the casino yet. So how can she claim winnings?

    On the other hand, if she lost the casino would still want the money.

    I think this comes down to if the casino is forgiving and if the player has made other legit deposits without passing bad checks, because like someone else said they have probably been scammed many times by other people not honoring deposits on closed or bogus accts.
     
  26. Jul 16, 2006
  27. silkprint

    silkprint Dormant account

    Occupation:
    Yup ...I work
    Location:
    Mass
    This is an interesting thread and I will be curious to see what happens.
     
  28. Jul 16, 2006
  29. MSWILS411

    MSWILS411 Dormant account

    Occupation:
    CUSTOMER SERVICE
    Location:
    CA
    Read previous post

    he can not contact them and tell them to let it clear, he closed the account. I thought the same thing about nedding both signatures . The credit union said that is not the case because he had the account prior to adding her to it. It was not opened as a joint account he added her to it after he had already had it.
     
  30. Jul 16, 2006
  31. Lord_Have_Mercy

    Lord_Have_Mercy Quit Gambling

    Location:
    Parts, Unknown
    If It was done via eCheck and there is money in the account. It will still clear whether its her name or her husband name or even Donald Duck's name is on the account. A problem will occur if there is no money in the account or the Husband has a stop payment on that specific transaction or all EFT transactions. Also note the winnings may also go back to that eCheck account that it was debited from. At some point she will have to deal with her husband on this issues. If there is no money in the account and the account is still active. She may have time to run down to the bank and make a cash deposit most eCheck takes a few business days to hit the bank account. Depending on the time of day you deposit. If for some reason that check doesn't clear you will certainly lose your winnings.
     
  32. Jul 16, 2006
  33. khanhdom

    khanhdom Dormant account

    Occupation:
    none
    Location:
    US
    sorry, but I had a similar situation, where my check took way more than average time of clearing in my bank, and made me chargeback. They did not allow the funds with no question. but maybe her casino is more lenieant(sp) and i wish best of luck.

    however what did she play to go up so big from 200....incredible :thumbsup:
     
  34. Jul 16, 2006
  35. silkprint

    silkprint Dormant account

    Occupation:
    Yup ...I work
    Location:
    Mass
    If Lord have mercy is right then I suggest you run your fanny down to the bank as soon as they open Monday and get that money in there .
     
  36. Jul 16, 2006
  37. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    Bad check, closed account, no way they are going to pay. Even if they did, where would they send the money to? She better get with her ex and get the account reopened and funded by Monday. If she can beat the bank and collect her 20K, who knows, maybe their "irreconcilable" differences can be overcome!LOL How would that be for an inspirational casino story, "CASINO X SAVED MY MARRIAGE" haha! Seriously, it is time for her to play beat the bank and get money in there ASAP or she is out of luck. It doesn't matter how honest a person is, it is fraud legally to write a check that funds are not available to cover, pure and simple. The law isn't necessarily fair, the law is just the law.
     
  38. Jul 16, 2006
  39. MSWILS411

    MSWILS411 Dormant account

    Occupation:
    CUSTOMER SERVICE
    Location:
    CA
    Ok let me try to clear this up

    When she made the deposit her name was on the account and the check was good. Now this is where i am shocked, She requsted a withdrawl by check by courier not only are they proccessing it but the casino flushed it for her. My theory is the company that processes that casinos payout checks will interveine. Any opinions on this? The fact that they flushed it and it says work in progress does that mean anything?
     

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