Oh No. Is It Doable?

[bowki]

Oh no, so sorry to hear. I hope your VIP Host gets this sorted.

I get the feeling they never wanted to credit you 30 freespins worth 3000$. Why would they give out spins with that high amount when you can only cash out 200? Makes no sense to me. And you havent even won big for 100$ spins.

 

[bebo67]

Terence.HOJ <terence.hoj@houseofjack.com>
8:24 AM (2 hours ago)

to jstpassingby1, me

Hi Jennifer.


Hope you are well

Please refer to the casino terms and conditions on the website. The only time exceptions are made is when Management decides to make an exception as they are able to see details of every person who wins at the casino. They do make exceptions for VIP players but it is not guaranteed. I wish I could tell you what you want to hear but unfortunately i cannot as I am not the one who sets casino terms and conditions.

The times that you were paid from winnings you got off a free bonus, it was management who had made the exception. The reserve the right to make exceptions or not to make any in any case

Regards.

 

[dionysus]

kind of cucks....and I know it's a blow...but the upsides are, you got loads of playtime, a bit of a cashout and the knowledge going forward whom to give your money to

 

[bebo67]

kind of cucks....and I know it's a blow...but the upsides are, you got loads of playtime, a bit of a cashout and the knowledge going forward whom to give your money to

It really hit me hard. I just watched a very dear friend of mine get swindled out of 27k from a female roommate within 5 weeks. I tried warning him that he was being "had", but he wouldn't listen. And then to trust a casino that I actually liked, only to find out about the max 200 on all bonuses. Yes I take things to heart. You're right though.....moving forward. I hope other players remember this thread.

 

[bebo67]

@Casinomeister
If you can remember this when doing ratings please.

 

[sufferinsilence]

That is really gutting... I really hope they lose players with this kind of behaviour, that'll cost them more than paying you the whole sum.

But like dionysus said: atleast you have the guaranteed 200 and had loads of playtime for free!

 

[TheAddict]

So basically the 'special perk' for being vip is to recieve higher wagering on a no deposit bonus because the value of the spins are a lot higher than what the none vip is given. You could have easily won much more and had to spend weeks wagering a hell of a a lot more, making it more -ev the higher the spins result became, due to being forced to play on the same max bet when wagering it.