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Offered Inducement to reverse

Discussion in 'Online Casinos' started by DemonUK, Oct 27, 2011.

    Oct 27, 2011
  1. DemonUK

    DemonUK Senior Member PABnoaccred

    Warrington, UK
    Ok, firstly I have to admit my resolve weakened and after around 2 weeks without going near a spin button, I deposited £50 and took a 100% bonus at a CM accredited casino. Made WR and withdrew just over £600 on Tuesday evening.

    Sent the documents and they phoned me too to confirm my identity. The withdrawal is no longer reversible.......nothing wrong so far till this morning.....

    I got another phone call from said casino, this time offering me £50 if I would reverse some or all of my withdrawal. I told them what I thought of the tactic (politely) but still asked was this inducement covered by bonus terms and another WR which of course it was. Now having read the conditions of a casino being a CM accredited one, I noticed one is that they shouldn't encourage you to reverse a withdrawal especially not with inducements. I have not mentioned the casino as the money has not yet reached my account :)

    Is the correct thing to do to inform CM of the casino in question?
    1 person likes this.
  2. Oct 28, 2011
  3. bb28

    bb28 Meister Member

    Customer Service
    I think you should name and shame after you get your $$'s.

    IMO, it's very unethical for a casino to do this.
    2 people like this.
  4. Oct 28, 2011
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    Absolutely - you should definitely tell him!

    2 people like this.
  6. Oct 28, 2011
  7. Simmo!

    Simmo! Moderator Staff Member

    Web Dev.
    Agreed :thumbsup:
    1 person likes this.
  8. Oct 28, 2011
  9. Jasminebed

    Jasminebed Closer to 100 than Birth

    Not in workforce
    Especially heinous since you had completed pending period, and your withdrawal should have then been processed.

    Usually casinos won't allow you to use a reverse payment to claim a bonus, even if you request it yourself.
  10. Oct 28, 2011
  11. mn001

    mn001 Experienced Member

    I would just tell them to reverse £1 and add the £50 bonus and be happy. What casino is this?
  12. Oct 28, 2011
  13. LaHutti

    LaHutti Sr. ÜberUnter Ass. Man. webby PABnonaccred PABaccred

    East and West
  14. Oct 28, 2011
  15. Nifty29

    Nifty29 Dormant account

    Turn right, then right. then right again
    IMO this is unacceptable behaviour and smacks of...well....desperation.
  16. Oct 28, 2011
  17. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Whichever software this is, if they do hope players reverse discussions should be made with the software provider to follow the Rival example to allow bonuses on withdrawals. That way the casinos wont actively induce players to reverse and this option will serve players who wish to continue play with a bonus. If Rival was able to do it this shouldnt be so hard for other software.
  18. Oct 28, 2011
  19. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    I have had this with quite a few accredited casinos, and recent years has seen a marked increase in this practice.

    I have had inducements to reverse from Fortune Lounge and Palace Group in the past during a time where they were accredited. I have had a couple from Casino Rewards too, but they are not accredited.

    In almost all cases, the offers on reversals are not as good as the offers for making a fresh deposit, however there have been cases where the offer has been equal to, or even better, than the offers for fresh deposits.

    It is the active solicitation to reverse that is the problem, rather than the value of the offer itself. A more acceptable method would be to have a published set of offers for reversal, but ones that the player has to look for and claim themselves, rather than them getting an email, or even worse, a phone call, with an unpublished inducement to reverse.
  20. Oct 28, 2011
  21. Rick Deckard

    Rick Deckard Experienced Member

    Maybe there are a few rogue agents working in some accredited casinos that use these tactics and the casinos senior management are unaware of their 'Hansel and Gretel' luring tactics.

    If though it turns out that it is standard policy to push for reverse withdrawals then get your money and run and don't go back.

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