Minor moan, regarding Novibets support, yet again
As per other thread: i had an issue with playing Deadwood; the 100 autospins were completed in something like 15 seconds.
Happened at 2 casinos:
- L and L: upon looking at it, pulled the game and, though i never asked, gave me the 20 quid as a bonus.
On to Novibet - despite taking over 2 weeks to bother to reply, prompted only by me following up today, replied as follows:
'the elapse of the seconds on the following spins indicates that the rounds were completed without an issue' - no, there was an issue, a 15 seconds to complete 100 autospins issue.
and 'In any case, we would like to confirm that the graphic representation, which may not have been visible due to the accelerated spins, does not affect the outcome of possible winnings' - oh well, that's ok then!
Sorry - but one casino did the right thing, pulled the game, you guys didn't even bother to respond and kept it up?
Absolute tosh