Not getting the Trada love here

Metmen

Newbie member
Joined
Dec 17, 2015
Location
Croatia
Hi,

This isn't a post to criticize anything deliberately, just to hear your opinion and experience with Trada casino.

Made my first WD few weeks ago, it was on my bank account in like 5 hours.

Made second WD on last Thursday, still nothing.
It is a bit weird since the first one was so quick and the second one is still not on my account almost a week after.

Sent them an email yesterday so they can send me the IBAN I typed for the cashout, maybe I misstyped something.

Got a reply like 12 hours later and they asked me to send the IBAN, date of birth and postcode.

The site and the games overall are really good, I am just not sure what went wrong with this second cashout.

Idk if there are any reps here, would be glad if they could check this for me.

Thanks!
 

TradaCasino

Official rep for Trada Casino
Joined
Mar 5, 2013
Location
Dublin, Ireland
Hi!

Yes sometimes there are instances where there is a small error in the bank details entered can cause the withdrawal to bounce back to us. However I haven't seen any failed withdrawal notifications over the last few days.

Can you PM me your username and I'll look into this for you,

THanks,

Rachel.
 

nikantw

Banned User
PABaccred
CAG
MM
Joined
Jan 28, 2011
Location
EU
....just to hear your opinion and experience with Trada casino.
....
Now you see why. :)
Add to that the comps (I really really miss the one with the hidden trophies ;)).

Once I had a glitch. I mentioned that to Conor out of curiosity about what happened (not asking for anything).
Connor not only fixed that but also credited my lost deposit again to my acc!! :thumbsup:
 

steveh35

Ueber Meister
Joined
Aug 25, 2010
Location
doncaster
Now you see why. :)
Add to that the comps (I really really miss the one with the hidden trophies ;)).

Once I had a glitch. I mentioned that to Conor out of curiosity about what happened (not asking for anything).
Connor not only fixed that but also credited my lost deposit again to my acc!! :thumbsup:
I like that competition where they put money in your account and you press the withdraw button and it goes into your bank account.

They haven't played that comp with me for ages :(
 

greylady

Behind every great man is a woman rolling her eyes
Joined
Jan 30, 2017
Location
Scotland
I like that competition where they put money in your account and you press the withdraw button and it goes into your bank account.

They haven't played that comp with me for ages :(
Snap. I seldom deposit there now as it's chronic for me, set a deposit limit of £10 per month as I can open any game and it's dead for me :(
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
so I deposit a few times there with deposit bounes 35× wager is a little steep for a good casino I want to play there they have etransfer for canadians now waiting like connor said soon withdraw with etransfer then I will play for sure.
 

Cardio1979

Newbie member
Joined
Apr 26, 2019
Location
Internet
Why play there?

I made like 10-25 deposits in 8 months time. Mostly using the daily calendar and all of a sudden without warning my account has been banned without explanation, I had no idea it was against the rules.
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
I have only takin one or two because of wager I would rather just deposit I have heard that from a fee people getting banned that's crazy just tell them not eligible makes me think twice about trada now
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
I don't deposit much, although I do like them, but after seeing all the stories of people getting bonus banned, I fail to understand why they send out daily offers, if they don't want people to use them!
 

spoo42

Senior Member
Joined
Nov 24, 2017
Location
Earth
I haven't really played much at Trada recently (for reasons that could apply everywhere at moment lol) - and i do like them , just haven't played anywhere much lately.

I must add too though, I get bonus emails on a daily basis for the last few weeks and this week I also got one later in the evening to remind me the one i was sent earlier in the day was still available :laugh:

I still really like Trada a lot, but i don't think I've ever had/seen so many bonus emails ever from anyone. :laugh:
 

bamberfishcake

Experienced Member
MM
Joined
Jan 8, 2019
Location
Essex
Why play there?

I made like 10-25 deposits in 8 months time. Mostly using the daily calendar and all of a sudden without warning my account has been banned without explanation, I had no idea it was against the rules.
I have only takin one or two because of wager I would rather just deposit I have heard that from a fee people getting banned that's crazy just tell them not eligible makes me think twice about trada now
I don't deposit much, although I do like them, but after seeing all the stories of people getting bonus banned, I fail to understand why they send out daily offers, if they don't want people to use them!
Very disappointing considering their standing on the rankings. Hardly Fun, not Fast for anyone involved and definitely not Fair.

Edit: Wanted to add to my comment as it could be read as an all out attack and not constructive.

I have always found Trada to be excellent until my last log in. I also have a lot of respect for the casino rankings which are influenced by the community and they of course, have got a lot of things right to get there. Conor is a brilliant rep. Professional and courteous and not shy at getting involved with the community regardless.

The way this bonus exclusion has been carried out is out of character, from what i can tell, hopefully management will see sense and wipe the slate clean and consider an approach that treats customer a bit more fairly.
 
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