Nostalgia Casino - Should I be Worried?

conconsmama

Full Member
Joined
Apr 30, 2012
Location
canada
Hey all!

Just a newbie wondering about your opinion on this one. I deposited $25 at Nostalgia casino and quickly got my balance up to $70. I then realized that I had a $30 bonus in my account which I accepted. I played for days on this money and eventually got my winnings up to $550. Wagering requirements were fulfilled and I decided to cash out. This was last week on the 25th.

I patiently waited the 48 hours hoping the reverse withdrawal option would go away so I would not be tempted. It was still there on the weekend and I ended up taking $150 in reverse withdrawal. I still have $400 withdrawal pending....still showing as available for reverse withdrawal in my account as of today, almost a week later.

The first time I spoke to an agent via online chat who kept assuring me that all was ok and to just wait. I asked him to manually flush the bonus and he said he couldn't. So on the weekend I speak to another agent who says that I have to email risk management. I ask why and he tells me he doesn't know and to email them. 7 emails later I received no response at all, so I decide to phone. I speak to an agent that assures me that the money is being sent to my credit card and to please be patient. I ask why it still shows as available for reverse withdrawal. He doesn't give me any straight answers and just tells me to wait it out. I also ask him why my account was sent to risk management in the first place. He says that my account info did not match my credit card info (impossible) but that they have cleared this up and all is ok now.

Should I be worried here....will I ever get this money? Any insight would be appreciated and thanks!
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
This is one of Casino Rewards' MANY casinos.
Be patient - you WILL get paid by them as long as you haven't broken any T&Cs.

Welcome to the forum! :thumbsup:
KK
 

ksb11

Dormant account
Joined
May 10, 2009
Location
Wait'n for a payout!
Hey all!

Just a newbie wondering about your opinion on this one. I deposited $25 at Nostalgia casino and quickly got my balance up to $70. I then realized that I had a $30 bonus in my account which I accepted. I played for days on this money and eventually got my winnings up to $550. Wagering requirements were fulfilled and I decided to cash out. This was last week on the 25th.

I patiently waited the 48 hours hoping the reverse withdrawal option would go away so I would not be tempted. It was still there on the weekend and I ended up taking $150 in reverse withdrawal. I still have $400 withdrawal pending....still showing as available for reverse withdrawal in my account as of today, almost a week later.

The first time I spoke to an agent via online chat who kept assuring me that all was ok and to just wait. I asked him to manually flush the bonus and he said he couldn't. So on the weekend I speak to another agent who says that I have to email risk management. I ask why and he tells me he doesn't know and to email them. 7 emails later I received no response at all, so I decide to phone. I speak to an agent that assures me that the money is being sent to my credit card and to please be patient. I ask why it still shows as available for reverse withdrawal. He doesn't give me any straight answers and just tells me to wait it out. I also ask him why my account was sent to risk management in the first place. He says that my account info did not match my credit card info (impossible) but that they have cleared this up and all is ok now.

Should I be worried here....will I ever get this money? Any insight would be appreciated and thanks!

I don't think Nostalgia is in the rogue pit
Good luck!
Edit: After reading KK's Post
 

conconsmama

Full Member
Joined
Apr 30, 2012
Location
canada
Ok thank you both for responding! ;) This is my first ever withdrawal, so needless to say I am very anxious about it. I guess I will just have to wait it out. Pretty hard when that $400 is sitting there calling out my name...lol.

Btw....does anyone have a recommendation for a good microgaming casino. I am wary of depositing again at Nostaligia until I see what happens here. Thanks!
 

ksb11

Dormant account
Joined
May 10, 2009
Location
Wait'n for a payout!
Ok thank you both for responding! ;) This is my first ever withdrawal, so needless to say I am very anxious about it. I guess I will just have to wait it out. Pretty hard when that $400 is sitting there calling out my name...lol.

Btw....does anyone have a recommendation for a good microgaming casino. I am wary of depositing again at Nostaligia until I see what happens here. Thanks!

32 Red would get the majority vote here at casinomeister. Impeccable reputation!
 

Silencio

Dormant account
Joined
Jul 18, 2011
Location
Netherlands
I think because you reversed part of the withdrawal, the timer was set back again.. So you have to wait the full period again. Not sure about this though. But this is what I experienced playing there.
So don't do it. Stay strong. If needed uninstall the software.
 

conconsmama

Full Member
Joined
Apr 30, 2012
Location
canada
Thanks everyone for the help! :thumbsup: I vow to stay strong on this and not reverse it. In the mean time, I might try 32red though....lol.
I hadn't thought that maybe doing the reverse withdrawal might somehow reset the time limit. I should know in a few days and I will update!
 
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