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Bonus Complaint Nostalgia Сasino does not want to pay

Discussion in 'Casino Complaints - Bonus Issues' started by neongo, Jul 14, 2015.

    Jul 14, 2015
  1. neongo

    neongo Dormant account

    Occupation:
    engineer
    Location:
    Kharkov
    Help me please. Nostalgia casino does not want to pay. They deprived me of a fair win. Recently I registered on this casino.This online casino gives games for $ 20 when you Deposit $ 1. I made the Deposit and got 20 dollars for playing in the casino. I have completed all the wagering requirements of the bonus and put money at the conclusion. In chat I asked emails to which you want to send documents for verification. I contacted the casino at this email. They asked me to send them a scanned copy of your passport, Bank cards, Bank statements, and screenshots of the account's skrill. I provided these documents. After that they asked me to notarize a copy of passport and send them scans of this notarized passport. I have provided this document. After that they asked me to provide data to the notary public who had notarized my passport. I gave his address and phone number. After all this casino has accused me of fraud and blocked my account. Help me please to return my honest winning.
     
  2. Jul 14, 2015
  3. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    We can't personally help you but I believe they are a Casino Rewards site who have a rep here who maybe can help. They obviously think something's a bit odd because they are asking notarized ID for a very small win. Be aware that if the rep informs Casinomeister privately that you are in any way not totally honest then it will be exposed for all to see. Assuming you are 100% straight then you should PM their rep here Renee
     
  4. Jul 14, 2015
  5. PankkiRikki

    PankkiRikki Full Member

    Occupation:
    Marketing
    Location:
    Fin
    There is no info how large was the cash-out or win?:what:
     
  6. Jul 14, 2015
  7. neongo

    neongo Dormant account

    Occupation:
    engineer
    Location:
    Kharkov
    win 50$
     
  8. Jul 14, 2015
  9. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Renee: http://www.casinomeister.com/forums/member.php?u=12872

    KK
     
    1 person likes this.
  10. Jul 14, 2015
  11. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    There is a maximum attached to that promo but the OP beat me to it...:)
     

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