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noblecasino do not pay , look the new excuse inside

Discussion in 'Casino Complaints - Non-Bonus Issues' started by raul1, Oct 5, 2011.

    Oct 5, 2011
  1. raul1

    raul1 Dormant account

    It engineer
    Mexico city
    i have received from noblecasino , playtech confirmation on my docs
    here "and that while depositing , pre verification process

    Thank you for contacting Customer Service!
    Congratulations on joining our Casino!

    Your effort in sending the requested documents is appreciated. I am glad
    to inform you that the copies of your ID and Proof of Address were
    successfully received, approved and stored in a safe location.

    Furthermore, your account was updated accordingly.

    Please, note that sending these documents is a one-time thing and you
    will not have to send them again. Also, this will be very helpful in
    processing any future withdrawals of yours."

    but later i got another email here

    "In regards to your query, please note that after the e-mail message that
    you are referring to from 2011-08-14 18:54:45, our Management has double
    checked your account and they have decided that the ID , which you have
    provided us with was not sufficient."
    S o its the first time , original response i get from a casino .
    please allow me to add 96 precents of casinos , reputable , accept the
    same document ,

    Does any one think its right ?

    thank u for reading , would like your comments, players and affiliate
    I lost money there , i ask other players not to deposit there ,

    please stick to the good casinos
    thank you
    Last edited by a moderator: Oct 5, 2011
  2. Oct 5, 2011
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Hello you :)

    You have started 3 threads in the last few weeks. One was about a casino that did not pay you because you violated their T&C. Another thread was about some document problems at Casino Plex. And now you have new doc/payment problems.

    I am not saying that you don`t have a case (I don`t know it good enough), but c`mon dude, how much trouble is it possible to get into in such a short time;)

    My advise is that you should play at accredited casinos. And you probably need to get your docs/ID verifed before you starts to play. Looks like you have recurring problems regarding your ID/documents. And read T&C. OK.
    1 person likes this.
  4. Oct 5, 2011
  5. maxd

    maxd Complaints (PAB) Manager Staff Member

    The PAB Guy
    @raul1: you should contact the casino rep, Chris_m. You should also read the Forum Rules regarding posting complaints:


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