Casino Complaint No Withdrawal and no Support at Crazy Luck Casino

[xsxbx2015]

Hello,

i have a Problem.

I win 700€ at Crazy Luck Casino at 10th April 2019.
Now i haven't no answer from Support between my withdrawal.

What can i do? Can someone help me please?

 

[dunover]

Jesus. A Rival casino and I've searched for any hint as to licensing etc. and can find none. RAF in my view.

 

[xsxbx2015]

What can i do? Nothing? I found a Name from Affiliation Manager „D**** M****“ but i dont became Any response from him

 

[dunover]

What can i do? Nothing? I found a Name from Affiliation Manager „D**** M****“ but i dont became Any response from him

Try not to put the names of real people in posts please!

I've starred it out.

Now, I assume you're trying to contact the affiliate manager because the casino is not responding? If so, they are likely to be different entities anyway so I'm not sure you can rely on the aff. manager to assist anyway, even if they wanted to (which I highly doubt with this lot).

I can only suggest a PAB to elicit some kind of response, though checking this site out I doubt they'd cooperate, but you've got nothing to lose by trying.


Edit - Maybe see if @maxd knows about this site or has had any previous dealings with them. He may be able to indicate the likelihood of any response or cooperation. I personally know very little other than the site looks dodgy due to lacking pertinent information in the bottom menu.

 

[curremon]

I think they hold a license in the jurisdiction of Cyprus.

Sad to say this but im 100% sure your money is gone forever... All i can find via fast googling that they are blacklisted everywhere.

 

[dunover]

I think they hold a license in the jurisdiction of Cyprus.

Sad to say this but im 100% sure your money is gone forever... All i can find via fast googling that they are blacklisted everywhere.

Yeah, I guessed that might be the case.

 

[Scott1baird]

Had a look and its even blacklisted on askgamblers. If they have it blacklisted then say tooty byebye to your dish.

 

[curremon]

Hope so it was freebie you made your winnings.. If you really deposited there i dont know what to say...

 

[xsxbx2015]

I can only suggest a PAB to elicit some kind of response, though checking this site out I doubt they'd cooperate, but you've got nothing to lose by trying.


Edit - Maybe see if @maxd knows about this site or has had any previous dealings with them. He may be able to indicate the likelihood of any response or cooperation. I personally know very little other than the site looks dodgy due to lacking pertinent information in the bottom menu.

Thanks can you help me what means PAB or How can i contact maxd?

 

[dunover]

Thanks can you help me what means PAB or How can i contact maxd?

OK, first read the rules here:
Player Arbitration Policies and Procedures

Then see Max's guide here:

Update - How to submit a complaint: new procedures for PABs

It may be this casino is a NCD (no can do) but you can at least give it a shot.