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No Payment - Ruby Slots

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Crystal Tucker, Jun 14, 2017.

    Jun 14, 2017
  1. Crystal Tucker

    Crystal Tucker Registered

    Location:
    Charlotte Nc
    I recently won 3500$ with Rubyslots back in February and I still haven't received a payment yet it's now June 14 2017 I keep calling and every week it's the same thing you'll be included within the next batch! How do I get this resolved?
     
  2. Jun 21, 2017
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Sorry for the delay in replying - and sorry you have got caught by one of the most notoriously rogue casinos on the net :(

    There have been a string of complaints about this casino recently (well... for years actually!), for example read this thread...
    https://www.casinomeister.com/forum...es/78933-ruby-slots-will-i-ever-get-paid.html

    KK
     
  4. Jun 21, 2017
  5. SlotsLover

    SlotsLover Senior Member PABnorogue PABnononaccred3 MM PABinit PABaccred

    Occupation:
    teacher
    Location:
    California
    Tawni

    Did you try contacting the rep they have here on CM? I believe it's TawniVirtualAce. This group is notoriously slow but I believe almost every complaint has been resolved. I don't believe they are in the pit anymore.
     
  6. Jul 8, 2017
  7. Crystal Tucker

    Crystal Tucker Registered

    Location:
    Charlotte Nc
    Recieved

    I received my money finally on June 20 almost four months later, they never sent me an email or anything.
     

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