Deleted member 57619 vs King Billy Casino

  • Thread starter Deleted member 57619
  • Start date
they are using Soft Swiss platform which provides over 50 casinos worldwide, so your telling me that Soft Swiss is wrong???

I don't know what they are using to calculate cashbacks. But to me it seems that they are giving much more to players than they should according to their own rules.
 
what are you talking about, it clearly states total bets - winning amount, like now I know that your again one sided like, first you come to me with facts to prove your point. then the ironic part was that It proved my point exactly now your going on a red herring tangent that they are giving more then they should. like you don't even make any sense bruh, at all. when you apply for a cashback credit card, everything is in the terms and conditions down to the decimal. it clearly states in every regulation from ukgc to mga that the terms and conditions cannot be ambiguous, and if it is then the outcome is rewarded to the player!!
 
what are you talking about, it clearly states total bets - winning amount, like now I know that your again one sided like, first you come to me with facts to prove your point. then the ironic part was that It proved my point exactly now your going on a red herring tangent that they are giving more then they should. like you don't even make any sense bruh, at all. when you apply for a cashback credit card, everything is in the terms and conditions down to the decimal. it clearly states in every regulation from ukgc to mga that the terms and conditions cannot be ambiguous, and if it is then the outcome is rewarded to the player!!
If we for one second look past the insanity of thinking a casino will ever offer cashback deals that will put them out of business... What relevance does regulations that do not apply for you have to do with anything here?

And can you stop accusing everyone that disagrees with you of being somewhat bought and paid for by the casino? Doubt you'll get any more support with that attitude...
 
The crux of the matter is this:

deposit=16k
($641,961-$290,712.7-0)*0.1= $35,124.9

@nirankali - where are you getting these figures?
How do you account for a $350,000 discrepancy between your total bets, total winnings and deposit amount?

Because it looks very much to me like you've doubled the "total bets" figure based on a misunderstanding of how a wagers net position is calculated.
 
who did I email my betting logs to

What? I don't know dude...

So what I'm guessing has happened here is you've got logs from somewhere that maybe has a mislabeled column showing the word gross instead of net or vice versa, you've taken this literally and taken it to mean that your total bets are twice what they actually are.
You've used this to argue a higher cashback from the casino.
You've realized you can cash in on this and so made some big deposits.
It's not working anymore so you're frantically trying to argue that your figures somehow make sense.

Again, simply answer this:
You said:
"deposit=16k
$641,961-$290,712.7"

How would your balance not be -$335,248.30 after losing that much?
 
dude I can forward the emails to you from the support department, literally
 
lol, I don't need to lie about this. lol. not stressing about it either, trust me!! I have all the evidence in the gaming logs who do I forward the emails that were sent to me by the support dept. what's your email, bruh?? pm me!
 
I rather forward the email to you because then you can't say I did this or did that, if not maybe there can be another way, I will try and figure that out for full transparency
 
His numbers are off because he is using net winnings in his calculation which I think most people understand is not how cashback is expected to work. The deposit may or may not be irrelevant as the bonus calculation is based on weekly revenue by the casino, and not necessarily on how much he deposited (he may have had a balance to begin the week)

If you take a simple coin flip wager and bet $1000 each time and you won 4 times the calculation used by the casino is as follows.

Wager - 10x $1000 = $10000
4 wins x $2000 = $8000
6 losses x $0 = $0

(Total Wagers - Return to Player) x .1 = $Cashback
(10000 - 8000) x .1 = $Cashback
2000 x .1 = $200

OP is arguing that each time he wins, he didnt actually win $2000 because $1000 of that was his own wager and therefore his winnings on that bet are $1000. Its certainly an understandable view on it, as we generally dont think of the $2000 given back to us by the casino as having won $2000. We think of it as having won $1000. Whereas the casino sees it as $1000 in, $2000 out.

His take on it changes the calculation to

(10000 - 4000) x .1
6000 x .1 = $600 cashback

So in his calculation the number for his "total wagers" is likely accurate but the "total winnings" is at less than half that of what was actually returned to him on his bets. This is further complicated by break even bets where his total wager amount is increasing, but his "total wins" is not because he does not see this as a net win.

Seems to me that in a way both sides are incorrect. Most people would understand the intent of the promotion, especially someone betting at this level. At the same time, the wording of the promotion could be interpreted as he did and this whole thing could have been avoided with some legalese that defines "total winnings" . I can see how an inexperienced player could interpret total winning as OP has done.

I do have a hard time believing that there is any reputable source on the internet that claims net winnings rather than gross winnings should be used in the calculation
 
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I totally agree with what sandman has said in his post and thats how I've been trying to explain it, but came across with less informative facts as he presented!

I would like to apologize to all the forum members that I have disrespected and apologize formally if I was being a little to aggressive and emo about this whole situation! I'm not looking to make enemies here and found this forum very helpful and actually it has helped me out In numerous ways!

but I would like to post this chat transcript I had with one of the support members at King Billy casino that should shed more light on what is calculated in the formula! I asked the support agent how the cashback formula was calculated and gave her an ex. of black jack. if I bet 300 and won 300 what would you put into the formula for the cashback. She replied total bet 300 - total winning bet amount 300 = 0. I also have another chat transcript of another employee telling me that the winning amount is net!


Screen Shot 2020-12-01 at 3.20.00 AM.png
 
Im just still trying to work out if that is you in your profile pic or if its a stock photo, cause that is one cute guy :laugh: :thumbsup:

"If this offends you are anyone then sorry :D"
 
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