Deleted member 57619 vs King Billy Casino

[Kroffe]

so the calculations for Oct 21 - 27, 2020
deposit=16k
($641,961-$290,712.7-0)*0.1= $35,124.9
since I can only get $7500 max for cash back
that week I got $4,266.27 - $7500= 3233.73

so I am owed $3233.73 CAD

and for Oct 28 - Nov 02, 2020
deposit=8k
($774,506.05-$333,435.25-$483)*0.1=$44,063.28
since I can only get $7500 max for cashback
667.09-7500=$6,832.91 CAD

weekly cashback on total bet losses that I have looked up everywhere are based on net winnings, not gross winnings. I have looked far and wide on total bet losses cashback schemes. I have logs to prove it.

Well if I'm gambling on live baccarat and I bet $1500, and I win, I get back $3000. Because when I made that initial bet of $1500, it was withdrawn out of my balance and then when I won I got $3000, but in reality I only won $1500.

My total Bet sum= $1500,

My gross winning amount = $3000

My net winning amount = $1500


I have a question for the admin here, I filed a complaint with The Pogg is that the adr for King Billy casino curaçao, or is it casinomieter! what ruslan is calculating is gross winnings anyone reading this can they help me with a clearer info if they are supposed to calculate net or gross. net loss has nothing to do with calculations its total bet loss for that week. so please someone help me out!

"($641,961-$290,712.7-0)*0.1= $35,124.9"

How can you bet 641k and only win 290k on a 16k deposit?
That means you have lost 351k.

I dont understand how you get those numbers.
If you had bet a total of 641 k and won a total of 625k it would make sense, because that would be a 16k loss.

Edit: Im pretty shit at math, so i may be extremely wrong here.

 

[Deleted member 57619]

so when you add all the bets I made and all the wins I made that week is where I get it from thats how they
calculated in oct 21 to 27 they gave me a cash back of 4200 on 16k deposit and they did
(total bet amounts that week-total gross winning that week -bonus) *10 percent

but the way they calculate total wins is gross like when I bet baccarat 1500 and win 3000, I really win 1500 but they put in the equation 3000
thats the argument

net loss is calculated for deposit bonus cash backs this is different. it's not included in the formula it has nothing to do with it, its a weekly cashback based on adding the total amount you bet for the week - total amount you win for that week -bonus.. its like a top up cashback this is for vip players who bet large amounts of money so that at the end of the week if you lose then they will give you a cashback because of that.

so the 16k deposit doesn't matter at all for the equation it only matters because you must make a min of 750 cad deposit to qualify for the weekly cashback

 

[colinsunderland]

I must admit I am struggling with the maths on this one, not just the OP's calculation, but also the cashback that was awarded.

 

[Deleted member 57619]

this is what ruslan says and I'm quoting him from ask gamblers forum thread where I have complianed there too but they told me to go to the reg. body.
this is for oct 28 to nov 02 remember he is calculating in gross wins for the winning amount not net wins
• Total bet sum: 780 755 CAD
• Winning total amount: 774 670 CAD
• Net loss amount: 6084 CAD
• Bonus amount issued within the period: 483 CAD (very important, always calculated in cashbacks)
• Prince Cashback Formula: Total bet sum (780 755 CAD) – Winning total Amount (774 670 CAD) – Issued Bonuses (483 CAD) *0,1
• Final Cashback according to the above official King Billy formula: 560 CAD

 

[Deleted member 57619]

Think it is down to you not understanding how bets work. If you bet $150 on an even money shot the winnings are $150 not $300.

see here Paul is even saying that my winning on bets is net wins not gross wins,
he says if I bet 150, I win 150 not 300
King Billy is saying if I bet 150 that I win 300, and thats gross wins and thats what they're calculating in the formula not 150

 

[Rs.Kingbilly]

so your saying my deposit was 250 but when my deposit for that week was 8k, my question was are you calculation net wins or gross wins. and you never replied to me who your adr was so we can settle this matter. I have all the game logs to prove it. you keep switching your story. again you keep dodging the question of who your adr is, and we can settle the matter, is it The Pogg because I have filed a complaint with them with all the info. you make no sense the question still remains unanswered??

Dear Niran,

Cashback is provided upon loss of deposit firstly FYI. I said €250 on loss in the above, you can reread my message properly. Don't play with my words. You can continue that bullshit everywhere, but everyone here on the forum should know that €250 loss in any casino cannot guarantee you thousands of cashback. I hope it is clear enough.

 

[CasinoNinja]

Cashback is simply a percentage of your losses.

10% cashback a week of a 500 $ deposit would be = $50.
Dosen't matter how many bets you lost or won, if you won more than your 500 bucks you would get nothing.

Not sure why you said you got $4600 the first week, did you deposit 46k ? (or whatever your percentage cashback you have)

 

[thr0b]

Not sure why you said you got $4600 the first week, did you deposit 46k ? (or whatever your percentage cashback you have)

I believe this is dealt with in the first response from the casino, implying they credited him over the odds by accident. And presumably honoured it.

"You got way more Cashback that you deserved, we gave all details you already, if you insist I can repost our last reply here"

 

[Deleted member 57619]

there is no point of arguing with ruslan here will wait for The Pogg decision. I have all the emails and chat support, evidence. and anyone who wants to see ruslans responses and how it changed please check askgambers thread, "King Billy casino cashback policy". and that formula that I gave you was his and check it out there and see how hes now changing his story!

 

[colinsunderland]

there is no point of arguing with ruslan here will wait for The Pogg decision. I have all the emails and chat support, evidence.

Do you honestly think that you should get 7k in cashback from $250 loss?

 

[Deleted member 57619]

brother I never lost 250, If that was the case I would of never have been arguing!! please check the thread on AskGamblers.com forum King Billy cashback this is exactly the calculations he did I'm quoting him. and please show me where 250 loss is in his equation!!

Dear Forum, dear Prince,First of all, let us point out something about cashback calculations. Obviously, all the basic calculations in an online casino are done by special software automatically, without intervention of human agent – it would be impossible with 600.000+ King Billy Casino Citizens to do otherwise. What does this mean? That cashbacks are by default, calculated correctly, disputing them is like arguing with a calculator.However, still, rare errors may occur, usually on the positive side for customers. Because of a player’s VIP status and value for a casino, sometimes players get extra cashback, on top of what they are entitled to, which is actually added by human agents (based on this principle, the Prince actually got 117 CAD more in his cashback for the last week).Now, regarding the period of Cashback from October 29, 2020 to November 04, 2020 (we would like to stress these dates, so that all of us understand the same things):• Period of Cashback 29.10 - 04.11.2020
• Total bet sum: 780 755 CAD
• Winning total amount: 774 670 CAD
• Net loss amount: 6084 CAD
• Bonus amount issued within the period: 483 CAD (very important, always calculated in cashbacks)
• Prince Cashback Formula: Total bet sum (780 755 CAD) – Winning total Amount (774 670 CAD) – Issued Bonuses (483 CAD) *0,1
• Final Cashback according to the above official King Billy formula: 560 CAD
• The Prince got 677 CAD from us during this period (117 CAD more as we said before), but you know, Princes do have their special privileges.

APPENDIX TO THE ABOVE:
• For the period of Oct 29 to Nov 4, the Prince also got 4266 CAD as Cashback for the previous week of Oct 22 to October 28 (by our T&C’s, this amount is not calculated into cashback)
• For the period of Oct 29 to Nov 4, the Prince also got 1092 CAD from our King’s Points program (by our T&C’s, this amount is not calculated into cashback)

We hope the situation is now clear,

<snip - please do not post links here>

 

[curremon]

Man i want that kind of cashback too deposit 8000€ and get 7500€ back wager free...

 

[Casinomeister]

so explain to me how I got 4200 in the first week for cash back they did exactly that but they added in gross wins not net wins. and you see how its total bet losses key words buddy. I rather have admin give me clear info then you guys. sorry!

Then why begin to post publicly about this? If I were you, I would have waited for thePogg to figure this out. In fact, you may have jeopordized your complaint with him since most ADRs disallow you from going public until they have reached a decision. eCOGRA does this - so do we.

what door lol will I be existing, lol, I haven't disrespected anyone and you seem a little angry for, I still haven't heard from The Pogg yet but wanted to clear this up with the admin here and if they and Pogg make a final decisions then I will be quiet until then why don't you exit the back door please and thank you

You are being uncool here and have received two infractions for creating a negative vibe (thank you for your apologies via PM). This forum is for balanced discussions - not getting all bent out of shape and taking your frustration out on your fellow members. I see that the casino rep was exasperated and lost a bit of decorum by using the word "bullshit", but from what I can ascertain, this was a bit of a tit-for-tat episode.

So my advice is to mellow out a little but and enjoy the day. See how things work out for you - and if they don't, they don't. Life goes on.

 

[Deleted member 57619]

thanks for your input I appreciate this, but I actually was confused because my complaint is in progress and didn't get a reply back from The Pogg and after I filed my complaint I realized that kingbillycasino.com was a curaçao entity so bc of thatI thought they wouldn't deal with the sitaution. the complaint was already public because I created a thread on AskGamblers.com and wouldn't of known that I was owed money if it wasn't for that. So from here on out I will stop!! but this thread was actually positive bc now I have more evidence that they are changing their story from one thing to another! but thanks again I will not respond back!

 

[L&L-Jan]

@nirankali So what kind of cashback should you have received according to your model per period? And what are the wagers/wins sums for the same period?

 

[colinsunderland]

thanks for your input I appreciate this, but I actually was confused because my complaint is in progress and didn't get a reply back from The Pogg and after I filed my complaint I realized that kingbillycasino.com was a curaçao entity so bc of thatI thought they wouldn't deal with the sitaution. the complaint was already public because I created a thread on AskGamblers.com and wouldn't of known that I was owed money if it wasn't for that. So from here on out I will stop!! but this thread was actually positive bc now I have more evidence that they are changing their story from one thing to another! but thanks again I will not respond back!

Having just read your thread over at askgrumbers, I'm amazed @Rs.Kingbilly even bothered replying on here, as your attitude over there leaves a lot to be desired, you were warned by an admin over there about it, so what makes you think you can come on here and do the same?
You have also provided a lot less information on here than you did over there, now I've read it, I can work out what you should have had, and say with absolute certainty, your maths is wrong.
I would suggest waiting for Duncan to look at your complaint properly, and hope you provided him the full details rather than missing stuff out like you have on here.

 

[Deleted member 57619]

the admin here said not to speak about it guys so I think. should just wait for The Pogg to answer back, and what was I wrong about. the argument is calculating net wins or gross wins. and how I was mislead to believe other cashback schemes and how they kept changing it up. I have provided The Pogg with all the info with emails support chats and everything. can you explain from what you saw at AskGamblers how I was wrong

 

[Deleted member 57619]

oh and just so you know, I think the bonus terms are extremely unclear and I can see why the confusion has occurred, so not saying it's your fault

this is what colinsunderland pm me this morning!!

 

[thr0b]

Bad form to share someone's PMs, man!

 

[colinsunderland]

nothing I wouldn't say in the thread, they are quite hard to understand, of course the part of the pm I sent saying I thought he was wrong wasn't posted.

 

[Casinomeister]

this is what colinsunderland pm me this morning!!

Again, you are flouting our rules and acting like a jerk.

1.13 - "Conversations are more or less Private Messages - they can be personal - so please don't post these with out the permission of others in your "conversation". Personal matters should be kept personal. Abuse this function and you will find it disabled.

Forum Rules

That is three violations in one thread - your only thread. Test my patience once more and see what happens.

 

[Casinomeister]

Bad form to share someone's PMs, man!

Not only bad form, but it violates our rules.

 

[Deleted member 57619]

I'm new here and didn't know that, I apologize!! I will now look over all the forum rules so I don't breach any of them!

 

[Casinomeister]

I'm new here and didn't know that, I apologize!! I will now look over all the forum rules so I don't breach any of them!

When you signed up, you agreed to our rules checking the "I agree" box - which means you should have read them.

 

[Deleted member 57619]

again I apologize, it was so strange because colinsunderland last reply of what he claimed I said in the AskGamblers forum thread before I posted the pm, was the total opposite of what he now pm'ed me!!! and it just made me wonder about certain members here!!! I guess I did it in haste without thinking!

I have read all the forum rules now, and apologize sincerely!!!!!