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Nice Intro to Grande Vegas

Discussion in 'Online Casinos' started by Jasminebed, Feb 4, 2010.

    Feb 4, 2010
  1. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I joined Grande Vegas this week, from an affiliate site offering a $15 ND bonus. When I went to chat to claim, I was told that the offer had expired, but that they would credit me with $10 anyway.

    I received a very nice personal email from Melanie, the affiliate manager, and the rep here at CM, apologizing for expired offer, and crediting my account with a further $5.

    I didn't complain when I was told the offer was expired, nor ask that anyone review it.

    Looks like they are on the ball over there, and I justed wanted to say "Thanks Melanie".
     
    2 people like this.
  2. Feb 4, 2010
  3. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    Congrats, Jasmine :)
    You lost your bonus, I presume?
     
  4. Feb 4, 2010
  5. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Melanie is the best, I'm happy they got it fixed for you Jasmine...:)
    ____
    ____
     
  6. Feb 5, 2010
  7. Melanie

    Melanie Dormant account

    Occupation:
    Affiliate Manager and Rep
    Location:
    South Africa
    Hi Jasminebed,

    It's only a pleasure:) I hope you enjoyed our casino.
     
    1 person likes this.
  8. Feb 5, 2010
  9. takethemoney

    takethemoney Banned User - Chargebacks at Slotastic

    Location:
    Washington
    My experiences there have sucked. On both good sized deposits I got no play and was whacked in no time
     
  10. Feb 5, 2010
  11. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I had lost the first $10 I was credited with, not much play, but heck, it was only $10. You have to be very lucky to hit on that.

    When I logged into the software, there was a Message that popped up, in case I had missed the email! This was a nice feature IMO.

    Lost the second $5 as well, but at least I hit a feature and played for a few extra minutes.

    I'll have to check out the terms of the sign-up deposit bonus before deciding further, but they made a good first impression.
     

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