Next Casino Have I won????

Kelly Harper

Dormant Account
Joined
Jun 4, 2014
Location
United Kingdom
I have emailed but cant wait for the reply im that excited lol

Deposited £20 and I had the deposit bonus and lost then they issued me the 100 free spins I won £30 odd (didnt show as real money at this time and I could only play Net-ent games) and sat playing it until it showed in my account, im now up to over £1170 :eek2: Its showing in my account and letting me play other software now...does that mean I have won?? Will they honour it ?? please help xx
 
I would say yes you have won and if everythings above board you have no worries as they will definitely honour it. Have you tried contacting them by live chat rather than email that way you will get to talk to someone almost instantly. Congrats on your win and welcome to the forum:thumbsup:
 
never heard of this casino, but I would ask did you read t and c's, there may be a withdrawal limit on free spins
 
Hopefully you will find out soon enough but if its showing as available to withdraw you should be okay. If you don't get an answer soon enough or need help tho contact the rep Casinoluck_eric as hes on hereevery day and hes a great help and one of the best. Hope all goes well and good luck with your cashout.
 
Hello & Welcome
Congrats on your win.
I'm sure there are some wager requirements and other terms associated with your bonus. You did read all the terms right ;)
There is no worse feeling than to have a big win and lose it over breaking the terms. If you did not read the terms, you should read them now so your not surprised by anything like a max cash out on the free spins.

You should chat or call them to see if you have met the terms before you attempt to withdraw to avoid any confusion. If you still have some wagering to do, be sure to ask how much, so you can keep track.

best luck & happy spinning
 
If live chat stays down and you don't get a reply send a pm to the rep as he visits regularly and as last on an hour ago so id expect him back on shortly. He always checks things out real quick and nothings to much trouble for him when it comes to helping out his customers.
 
Great Casino, sister to CasinoLuck @ mimi and like paul already stated they have a great rep here too.
Those spins are part of the welcome package and there is no max win cap on it, if you honored the rules.
I think the only thing you could have done wrong is exceeding the max bet limit or playing disallowed games if there were any..

If you just played slots and weren't betting any higher then 5,- a spin i would say your a winner!
Mind you, the 5,- is a indication not the actual max bet limit as far as i know, haven't read up on the T&C's since last year:)

Probably the only thing you need to do now is verify if they ask for it, and just be patient till monday, most Casino's and their rep's are slower during the weekends..

Congrats on the win!

Edit:

Appears that while i was replying it already was confirmed:) :thumbsup:
 
Congrats Kelly it is a great site/casino so you don't have to worry there. Just be careful now and chill. Don't go thinking you can win even more now. Put at least the £1000 away safely :thumbsup:
 

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