New Superslots Software Problem

sheronb

Dormant account
Hello people,

Has anyone tried the new Superslots Software yet? I do experience serious problems playing Blackjack there.
Whenever I make a 2$/5$ bet there is 20$/50$ on my table and deducted from my balance. After first cards are dealt, the 20$/50$ on the table rise to 200$/500$ even if I don't have that money in my balance.
When I win a game, I win 20$/50$ when I loose, I Loose 20$/50$. The problem is when it comes to double or split. Since there is 200$/500$ on the table, the software sais I cannot double because I don't have that money.
Don't know if you understand it, it's a weird thing.
Well, I did not double then but would have won...
Now the really bad thing just happened today when I bet 2$ which was obviously 20$ and I won. I clicked on rebet and suddenly the bet was relly 200$ and I lost 200$.
I already informed the support of this error and they sent me some explanation how I can erase this error. They send me a file which I had to delete and copy into a folder but the error was still there.
I asked them then to at least send me back my deposit+winnings but they said if I want this they would forfeit my winnings since I accepted a bonus and I would have to wager. And so this shit happened.
I wonder what they will tell me now.

Does anyone have the same problem with the software?

Thank you for any help

Sheron
 

Bruce Hamilton

Dormant account
It probably won't help in your case, but I would uninstall the software then download it again... but I do believe the casino should make good on what their software cost you.
 
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