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New Bonus rules

Discussion in 'Casino Complaints - Bonus Issues' started by Paimonah, Jun 12, 2017.

    Jun 12, 2017
  1. Paimonah

    Paimonah Experienced Member PABnoaccred

    Occupation:
    ask me
    Location:
    Ger
    Hi!

    Today i had an email offer from WildSlots (100% welcome back Bonus) to try the new website.

    Now i have read in the bonus terms that is a "max bet per spin" of 2,49€ if you make the deposit via NETeller or Skrill !!!
    I don't know about such NEW RULES in online casinos. You?
    Normally in the most casinos is 5,00€ max bet per spin, correct? But 2,49€ ...

    And another that i don't understand:
    Point 3.) The slot games: Cloud Quest, Tower Quest & Pearls of India are restricted games. (Your winnings can be confiscated.)
    Point 6.) Cloud Quest, Tower Quest counts 10% for wagering??? (If the games are not allowed to play?)


    Has anybody here read such rules before?
     
  2. Jun 12, 2017
  3. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    Hi Paimonah,

    We have a similar rule (ours is lower at €2 per spin for e-wallets).

    This was put in place to combat high levels of bonus fraud using e-wallet deposits. I can't give details, but it's a problem affecting many casinos in the industry.

    A lot of casinos have removed the ability to claim bonuses using e-wallet deposits, others have taken similar measures as us and reduced the maximum bet allowed. I will admit, it's a strange one at €2.49 - quite specific, but I would assume they implemented it for the same reason we did. Frustrating for genuine players like yourself but at the moment there is little alternative for many of us,

    Rachel.
     
  4. Jun 12, 2017
  5. Paimonah

    Paimonah Experienced Member PABnoaccred

    Occupation:
    ask me
    Location:
    Ger
    Ty for your fast answer.

    Yes, i know. Deposits with NETeller or Skrill are not allowed to claim a bonus or play from germany. (In many casinos, but not all.)

    If i can't make deposits via NETeller or skrill, ... than i can't be a customer there.
    I don't like banktransfers ^^


    And for the other question for the "restricted" games?
    Anybody an idea?
     
  6. Jun 12, 2017
  7. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    I believe this is because you can build up levels/collect bonus rounds in these games, so you are not allowed to play them when you are using bonus cash
     
  8. Jun 12, 2017
  9. CasinoLuck_Eric

    CasinoLuck_Eric Official Rep for CasinoLuck - CM Accredited Casino

    Occupation:
    Casino Manager
    Location:
    Europe
    Hi!

    The games you mention have actually been removed from the site, for now. Ideally, we would like to just make them non-playable with bonus funds but until that has been implemented technically, we decided to remove them altogether. These particular games are designed in a way that makes them vulnerable for play with bonuses. There is more in-depth information about this in other threads.

    Best,
    Eric

     
  10. Jun 12, 2017
  11. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    How can anyone take advantage of cloud quest
     
  12. Jun 12, 2017
  13. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    You're instantly at an advantage-

    by not playing it :eek:
     
  14. Jun 12, 2017
  15. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Hey Eric, whilst your about....

    I've being playing quite a lot lately at WS, CL and Next and have to clear something up please.

    What exactly are the wagering requirements these days and what do the slot games contribute %age wise please?

    I felt like I was trying to climb Mount Everest, Blindfolded, naked and on one leg beating recent WR :eek:
     
  16. Jun 12, 2017
  17. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    Seen it at many casinos for nettella players, Its normal
     
  18. Jun 12, 2017
  19. deucebag

    deucebag Experienced Member PABnononaccred PABnonaccred PABaccred

    Occupation:
    Engineer
    Location:
    cyberspace
    In other words, throw the baby out with the bathwater...
     
  20. Jun 12, 2017
  21. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    Glad I have no "horse in this race"

    Curious about the limitations on e-wallet deposits......... I don't understand that

    at all.

    What difference does it make where the deposit comes from?

    Use an e-wallet and you get no bonuses and a max bet to boot?

    Who would even want to play at those sites?
     
  22. Jun 12, 2017
  23. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    It is a shame how the criminal element have ruined e-wallet usage. Obviously due to their 'wham bam thankyou ma'm' ease of use, with near-instant withdrawals and the like...

    I'd imagine e-wallet abuse must be a pain for casinos for sure, just a shame these punks limit our casino experience with their shenanigans :mad:
     
  24. Jun 13, 2017
  25. Paimonah

    Paimonah Experienced Member PABnoaccred

    Occupation:
    ask me
    Location:
    Ger

    ME not!
    I'm out for this

    I only want to play where i can have fun ... but with SUCH rules ... :-(
     
  26. Jun 13, 2017
  27. Mouche12

    Mouche12 Kitty Lover PABnononaccred PABnonaccred PABnoaccred

    Occupation:
    Translator and facilities manager
    Location:
    Amsterdam
    I also don't get it why Neteller and Skrill? Players withdrawing funds to these wallets must verify their identity first, so what can go wrong? I am able to deposit at Guts and take a reload bonus (granted I am a long-standing depositor), and I always use Neteller, but as far as I know first signups can still take the welcome bonus if they deposit using Neteller - I did too in the beginning.

    But I understand no further clarification can be provided by the reps. Too bad.
     

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