Aspinalls, Golden Palace, GrandOnline these 3 are own by Golden Palace. If you win money they will hold it and place it back into your playing account. I deposit $350 and won 500 for a total of $850. After waiting 4 business day before they will even begin processing your cashins. They credit my $350 back to Firepay. And the rest I requested by check. I sent in the documents minus crossing out personal details. I receive an email stating everything is approved. Ok this morning I get an email stating that $500 was placed back into my playing account stating that I have the option of receiving my Winnings by Firepay instead of check. If you would like this please confirm and withdrawal again. I called them and they stated that it would take 2 weeks before their bank will issue a draft up to 21 days before I receive it. And another 2 weeks before my bank clear the fund because they are located over seas. And if I wanted to use Firepay to re-cashout and it will be processed again in 4 days. I got mad and this lady Nancy stated that they don't tolerate profane language and don't wont to do business with me anymore and locked out my account. She also stated that my funds would be held upon further notice. I told her fugg her and that those funds. She hung up.
Last but not least. Don't play at Crytal Palace neither. I deposit $50 (Because its RTG don't wont to give them $hit) receive $50 bonus. Bonus wager is 7 times (No wager on Craps, Baccrat, sicbo). I met it, I hit a full house on Carribean Poker and was up to $275 I had to still fulfill the requirements. So I finally fulfilled them with $149 left in my account. I cashed out on Monday. And just now I logged onto my account to find $149 sitting in my playing account. I telephone support and the guy verified that I met the deposit requirement. But was told it was 1 am and the Accounting department wouldnt be back until Monday. So now im pissed off. I go bet 1 single hand of Bj for the full amount $145 (only allow $5X wagers) and dealer gets BJ off the rip.
In-Away. I hope the Casino Owners in Vegas do get control of online gaming. I am personally tired of the scam people are running. Alot of Online Casinos can't even meet $149 cashout. This is a damn shame!
Last but not least. Don't play at Crytal Palace neither. I deposit $50 (Because its RTG don't wont to give them $hit) receive $50 bonus. Bonus wager is 7 times (No wager on Craps, Baccrat, sicbo). I met it, I hit a full house on Carribean Poker and was up to $275 I had to still fulfill the requirements. So I finally fulfilled them with $149 left in my account. I cashed out on Monday. And just now I logged onto my account to find $149 sitting in my playing account. I telephone support and the guy verified that I met the deposit requirement. But was told it was 1 am and the Accounting department wouldnt be back until Monday. So now im pissed off. I go bet 1 single hand of Bj for the full amount $145 (only allow $5X wagers) and dealer gets BJ off the rip.
In-Away. I hope the Casino Owners in Vegas do get control of online gaming. I am personally tired of the scam people are running. Alot of Online Casinos can't even meet $149 cashout. This is a damn shame!