NetEnt verification of winning hand.

OldRing

Experienced Member
Joined
Oct 31, 2013
Location
UK
Hi all,

I was lucky enough to hit a Royal Flush on NetEnt Jacks or Better Mobile late last night.

After having some luck early on, I was playing at the dizzy heights of £25.00 per hand.
Held three cards to the Royal and caught the other two for a cool £20,000.

The site I play with I have no concerns about whatsoever, but they have said that as this is a large win from a single hand that it has to be verified with the game provider (NetEnt).

Has anyone been through this before and if so, how quickly can I expect NetEnt to verify the win?
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Hi all,

I was lucky enough to hit a Royal Flush on NetEnt Jacks or Better Mobile late last night.

After having some luck early on, I was playing at the dizzy heights of £25.00 per hand.
Held three cards to the Royal and caught the other two for a cool £20,000.

The site I play with I have no concerns about whatsoever, but they have said that as this is a large win from a single hand that it has to be verified with the game provider (NetEnt).

Has anyone been through this before and if so, how quickly can I expect NetEnt to verify the win?
It should take no more than a few days - all the casino does is give Gnatent the game ID for that hand, ask them to validate it (never heard of one that hasn't been) and then pay you once they validated it. Netent are a big company as we know with hundreds of casino customers so should have by now a pretty efficient and established routine for doing this.
 

OldRing

Experienced Member
Joined
Oct 31, 2013
Location
UK
I really appreciate your reply.

The casino themselves are fantastic and withdrawals are usually instant. I have just had my account manager confirm that they are just waiting to hear back from NetEnt before approving the withdrawal.

It's comforting to know that you have never heard of one failing verification.

Fingers crossed that NetEnt are running at full steam!
 

L&L-Jan

Affiliate Manager for Accredited Casinos
Joined
Jun 15, 2013
Location
Malta
Dizzy Heights is that a game name or slang as I dont know of a net ent videopoker with that name. A win like that on a royal we wouldnt even investigate though. Just when they hit like 3x a week :)
 

OldRing

Experienced Member
Joined
Oct 31, 2013
Location
UK
That's right, and it was indeed Jacks or Better (Mobile) that I was playing.

Here's the screenshot...
 

L&L-Jan

Affiliate Manager for Accredited Casinos
Joined
Jun 15, 2013
Location
Malta
Ow ok, thats saves some stress, was under the impression they went EOL. Also went to company site to figure out and didnt saw any game or category listed.

In that case I dont even see a reason to verify the win but maybe Ive been too trustworthy ;)
 

OldRing

Experienced Member
Joined
Oct 31, 2013
Location
UK
All wins over £10k get verified, regardless of the game provider according to their terms and conditions.

I hope it doesn't take too long. It's tied for my biggest ever win and it will be hard to rest easy until it lands.
 

OldRing

Experienced Member
Joined
Oct 31, 2013
Location
UK
Credit to my account manager, he's regularly in touch without being prompted.
@dunover said no more than a few days - I hope my heart holds out that long! :D
 

Slottery

Meister Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Ow ok, thats saves some stress, was under the impression they went EOL. Also went to company site to figure out and didnt saw any game or category listed.

In that case I dont even see a reason to verify the win but maybe Ive been too trustworthy ;)

Probably coming EOL when they see this win :)

Congratulations @OldRing I'm sure your heart will manage :) Good part is that casino have agreed to pay your winnings once getting it verified from Netent so you shouldn't have any unpleasant surprises, i haven't really yet seen Netent to void any winnings due to malfunction and can't see anything weird happened there, game act normally and you were lucky, if you get it 5 times in row, then would start to question if everything is ok but can't really see reason Netent to pull any stunts in here. Hope it they get it confirmed fast :)
 

OldRing

Experienced Member
Joined
Oct 31, 2013
Location
UK
Yes, long standing history with the casino who get almost 100% of my action and have done since 2015.
I have a great account manager there who always looks after me well, even pushing withdrawals on a Sunday night!

I'm probably at the bottom of the list of NetEnt's weekend verification requests.

This will hopefully help others in future.
I know the verification request was lodged at midday yesterday so it will be interesting to see how long it takes.

Heart in one piece for now :D
 
Last edited:

hughdal

Newbie member
Joined
Oct 14, 2020
Location
scotland
The casino is Prospect Hall (Betable)

Pleased to confirm that NetEnt verified the win and the withdrawals have been processed, all within the last hour.

Absolutely brilliant!
Congratulations! Well done. Bank a bit and play on. LOVE when us punters win.
 

OldRing

Experienced Member
Joined
Oct 31, 2013
Location
UK
Actually planned to exit the online gambling sphere completely before the end of the year, and now may be the perfect time to do it.

I think the upcoming changes will drive yet another nail into the coffin of UKGC regulated sites.
 
Top