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NetEnt Single deck blackjack

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Brian Van Vark, Jan 21, 2016.

    Jan 21, 2016
  1. Brian Van Vark

    Brian Van Vark Quit Gambling

    Occupation:
    ICT
    Location:
    Netherlands
    Hi, I have the feeling that the single deck blackjack from NetEnt is tampered with especially the 1-40 room

    Every time i bet high or my last money on a hand the dealer shows Blackjack its the 33th time it happens.

    I contacted live support about my 'bad luck' but they only say i had a cold deck or its bad luck....

    Always the dealer get a miracle card on 15 or 16 and i usually start with 15 or 16 and get a 6 or 7 on it.

    I know blackjack is already in the house favor but this is really starting to annyoing me.

    Anyone else having 'bad luck' on the blackjack tables?
     
  2. Jan 21, 2016
  3. gagamel

    gagamel Professional smurf hunter MM

    Occupation:
    Care Manager
    Location:
    Switzerland
    Played this BJ game yesterday and was very lucky. Cashed out 340 Euros. Bets were between 5 and 40 Euros.

    No complaint from my side. Thanks to Videoslots:thumbsup:

    But I feel with you. Sometimes the single deck BJ is streaky as hell and the last two times I played it I busted in no time.
     
  4. Jan 21, 2016
  5. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I tried to get Net Ent to look at this but I believe it was just ignored.

    The HE quoted in the help file of Net Ent's Single Deck Blackjack is incorrect.
    The help file says that the game has a 99.83% return. (0.17% HE)
    The HE of this game with a composition dependent strategy is actually 0.44%.


    So the game looks better than it actually is.
    I checked it about 6 months after I complained to them about it but nothing had changed.
    Checked it then as well, they still haven't bothered fixing it.
     
    2 people like this.
  6. Jan 21, 2016
  7. hhhelllo

    hhhelllo Senior Member

    Occupation:
    Modern age slavery
    Location:
    canada
    I read this post and decided I would give it a try.

    First hand 2$ dealer busts.

    Hand 2 : 8$ DEALER BJ

    Hand 3 : 10$ DEALER BJ

    Hand 4 : 10$ DEALER BJ

    Hand 5 : 20$ stand on 20... Dealer 21

    K thanks bye
     
    1 person likes this.
  8. Jan 21, 2016
  9. Brian Van Vark

    Brian Van Vark Quit Gambling

    Occupation:
    ICT
    Location:
    Netherlands
    21/1/2016 - 11:43:26 Single Deck Blackjack Pro EUR 1 € 0 € 19 dealer 20
    21/1/2016 - 11:43:16 Single Deck Blackjack Pro EUR 9 € 0 € 11 dealer BJ
    20/1/2016 - 14:43:52 Single Deck Blackjack Pro EUR 5 € 0 € 15 dealer 16+5
    20/1/2016 - 14:43:40 Single Deck Blackjack Pro EUR 5 € 0 € 20 dealer BJ

    My last hands because i had 10 euro left on both days.
     
    1 person likes this.
  10. Jan 21, 2016
  11. MightyDuck

    MightyDuck Experienced Member

    Occupation:
    electrical engineer
    Location:
    €urope
    Yes that's what I discovered too. I have calculated a house edge of 0.43% so very similar to your result. A bit of a joke that Netent has put the wrong numbers in the help file. Casinos will put this game into the same category like All Aces VP (HE 0.09%) despite it's a far worse game.
     
  12. Jan 21, 2016
  13. Brian Van Vark

    Brian Van Vark Quit Gambling

    Occupation:
    ICT
    Location:
    Netherlands
    Date Game Currency Bet Win
    21/1/2016 - 22:49:37 Single Deck Blackjack Pro EUR 13 € 0 € 18 19
    21/1/2016 - 22:49:20 Single Deck Blackjack Pro EUR 16 € 0 € 16 21
    21/1/2016 - 22:49:10 Single Deck Blackjack Pro EUR 4 € 0 € 11 BJ

    Agin on my last cents, 34th time... This isnt fun anymore..

    I mean come on it are 52 card and the dealer get 8 out 10 hands a 10 with a 10 or shows an ace with a 9..
     
    1 person likes this.
  14. Jan 23, 2016
  15. FAZI1

    FAZI1 Experienced Member

    Occupation:
    worker
    Location:
    Punta Cana
    Its software blackjack so strange things often happen in software table sections- If you need real blackjack then open in casino sections live dealers - and play blackjack with live dealers.

    In software table games often strange things happen - Example 20 -25 x same color in rullete is something normal. For table games recomended only live dealrs sections - not software table games.....
     
    1 person likes this.
  16. Jan 26, 2016
  17. Journeyman

    Journeyman Experienced Member MM

    Occupation:
    Sleep and eat
    Location:
    Europe
    I am curious if someone has a very decent handsample of this game. I am very sceptical to people who think games are rigged but Netent Single Deck BJ just behaves ridiculous to me.
     
  18. Feb 17, 2016
  19. Brian Van Vark

    Brian Van Vark Quit Gambling

    Occupation:
    ICT
    Location:
    Netherlands
    So i tried it again today on guts.com

    Blackjack Multi hand.

    and again the game is laggy and stops , dealer gets 20

    17 out of 19 hands the dealer shows a 10 with a 10 under it.,

    I get an ace with or a 5 or 6.

    I pushed on 20 2x also.

    19 hands i won nothing and the dealer showed only 20.
    Even with 15 and 16 showing the dealer hits the 4 or the 5..
    This has nothing to do with RNG.
     
  20. Feb 17, 2016
  21. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    Yeah, I agree. This game is in my opinion borderline, if not outright fraud.

    There is no way the runs dealer gets are random. Absolutely no chance.
     
    2 people like this.
  22. Feb 17, 2016
  23. 09237653

    09237653 Meister Member

    Occupation:
    .
    Location:
    UK
    I personally dont trust any computer blackjack, learned that over 10 years ago when first started gambling online, the dealers are just way too good at getting 10s, BJs and hitting miracle cards, and of course shooting every hand you get down. they're all rigged I say.
     
    2 people like this.
  24. Feb 17, 2016
  25. syntynyt

    syntynyt kuollut

    Location:
    ~
    similar experience and the only reason i play the bloody netent versions is because of lowlimit, i can play as low as 0.10. for 5 and up i choose live versions. don't feel is random when most of the Aces dealer gets is instant blackjack or a 9 which equals to 20. or from some miracle a small card adds on top lots of small cards to make a 21 when i sit on 20. if i dare to request one more if i sit on 12-15 the deck is full of high cards. i never entered a bj session and quit in profit in virtual ones.
     
  26. Feb 17, 2016
  27. Brian Van Vark

    Brian Van Vark Quit Gambling

    Occupation:
    ICT
    Location:
    Netherlands
    I tried it again on betspin.

    62 hands

    20x21 times.
    21x14 times
    19x12 times
    18x10 times
    17x5 times
    The dealer didnt bust a single time.

    The upcard was 58 times a 10 or an A

    This is netent single deck blackjack again.

    Is there nothing i can do against this. THis is FAR from random and the live chat only says the dealer is lucky and i have a bad streak.

    After playing many hands and many euro's i can say netent blackjack is a big joke.
     
    1 person likes this.
  28. Feb 17, 2016
  29. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Are we talking live blackjack here? As if not then there is build in RTG in their normal blackjack games so its basically like playing a slot. If you are ment to lose you will lose and impossible to get on a proper winning course like using advantage tactics like you can with live blackjack at a casino.

    To be honest I cant or will not reveal anything or any details here at casinomeister. But I have heard and seen lot of almost a kind ofproof that Net Ent software is a ripoff at times(yeah might just be frustrated players but I got it from people close to me as well who have advised me to stay clear of their roulette and blackjack) and yes need to be careful how I use my words. It is not my own experience or investigations. It is from other and also people I know. Surely they cant cheat players as everything is regulated. But like with slots who says things cant happen? We heard about other software companies that was sued for fixing their figures.
     
    2 people like this.
  30. Feb 17, 2016
  31. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Hi I already posted something above. But may I ask here as well. Is this live blackjack or their normal blackjack game? Also to add to my other comment. I have lot of complaints about it being buggy as well. I saw someone who showed video proof where he wanted to hit a card and software was stuck and he lost on it.
     
  32. Feb 17, 2016
  33. syntynyt

    syntynyt kuollut

    Location:
    ~
    well yggdrasil recently changed animations to better, thunderkick worsened their games, wms eliminated autospin from kronos, so changes can be made after the games are released. any modification to the games dont should fall in some kind of independent audit to maintain the belief of integrity? the way they can modify graphic stuff dont as well can replace the original game with a clone that behaves different in not-so-RNG?
    maybe once upon a time the netent blackjack behaved randomly. what is the assurance that is still the case after they can intervene into games at late times? i dont trust anything about this company, i just trust that their games are seeded enough and if im the lucky one i might take a share when is like an emptier. trouble is when im the seeder - all the time.
     
  34. Feb 18, 2016
  35. hedgehok

    hedgehok Meister Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    I never experienced anything out of the ordinary on any Blackjack variants I played - and I played all the big providers especially Netent, Microgaming and Playtech hundreds of thousands of game-rounds.

    I had both the sickest most ridiculous winning and losing streaks multiple times. Still in the end after some careful analysis everything appeared to be fair and square.

    What Brian is describing here are merely 2 dozens of rounds - hardly proves anything.
    I wish him better luck next time though.
     
  36. Feb 18, 2016
  37. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Funnily enough I saw a ridiculous streak of dealer 'luck' on non-live BJ the first time I ever played it, and that was the last time too! I had about 25 hands and the dealer seemed to have a run of cards of which the odds against would exceed the number of grains of sand on all the world's holiday beaches combined.

    I have seen live BJ watched a lot, and the game is what you'd expect from a .017 house edge. Player wins 3 hands, loses 2, wins 1 loses 1 wins 2 loses 4 an so-on. Computer BJ is totally different IMO. It's algorithm based like a slot I believe, and therefore produces unnatural streaks that would seem OK on a slot but not on a BJ table.

    As Hedgehok says it's very streaky - this doesn't mean it's not random or paying the correct house edge, but the characteristics of true BJ are not reflected.
     
    1 person likes this.
  38. Feb 19, 2016
  39. prop82

    prop82 Experienced Member

    Occupation:
    Work in office
    Location:
    Germany
    What you can do is stop playing it. quite easy. Go to live-tables, an if you want to play small stakes take the bet-behind Option.
     

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