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Netent Issue

Discussion in 'Online Casinos' started by Lincolnuk, Dec 20, 2017.

    Dec 20, 2017
  1. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    Hi guys just wondering if anyone can lend a hand of help.

    I seem to be having issues loading netent games todays (uk) across all casino,s just wondered if anyone was having the same issues
     
  2. Dec 20, 2017
  3. ed skull murphy

    ed skull murphy Trollish behavior - quit the forum

    Occupation:
    N/A
    Location:
    Albion
    Yep, I had the same thing with Live Casino, it started on the latter part of the 18th December, (I had been playing earlier that day), and was still down this morning. It now seems to have righted itself.

    I complained to a couple of casinos, and also sent an email to Netent, but Netent sent me an automated reply that they cannot deal with player issues (???)

    I just played roulette there again, so it seems to have been sorted out.

    Are you using Mac OS X?
     
    Last edited: Dec 20, 2017
  4. Dec 20, 2017
  5. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    Running on W10, They ran first thing this morning and now non will
     
  6. Dec 20, 2017
  7. ed skull murphy

    ed skull murphy Trollish behavior - quit the forum

    Occupation:
    N/A
    Location:
    Albion
    It is certainly rather strange, are you playing slots or Live Casino?
     
  8. Dec 20, 2017
  9. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    Trying to load slots
     
  10. Dec 20, 2017
  11. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Seems to be a brower issue for me. Firefox and Chrome fail to load many NetEnt games where Internet Explorer works fine.

    Quite possible a security update somewhere has messed things up.
     
  12. Dec 21, 2017
  13. ed skull murphy

    ed skull murphy Trollish behavior - quit the forum

    Occupation:
    N/A
    Location:
    Albion
    It has just gone again. I had a nice win about fifteen minutes ago and now the live casino won't load, not saying that the two are related, just that it was up and running and now it's not. I'm puzzled.
     
  14. Dec 21, 2017
  15. emmao

    emmao Registered

    Location:
    Sweden
    Same thing here! Had to re-allow flash on websites for the games to load.
     
    ed skull murphy likes this.
  16. Dec 21, 2017
  17. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    Came on for a while last night but non loading again this morning, No issue with any other game provider just netent Games. On the bright side playing other platforms is proving how poor netent as become regarding RTP. My cash is going further
     
    ed skull murphy likes this.
  18. Dec 21, 2017
  19. AlexJamesSmith

    AlexJamesSmith Meister Minion webby MM

    Yeah, apparently someone won more than 110X on Finn and the Swirly Spin of shit, and the NetEnt systems crashed - they never anticipated anyone getting higher than 100X.
     
  20. Dec 21, 2017
  21. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    higher than 100x, Lucky sod i dance at 5x
     
    ed skull murphy likes this.
  22. Dec 23, 2017
  23. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    I can't get any NetEnt HTML5 games to load, on ANY site (the older flash games work fine)

    I've tried 4 different browsers on 2 different computers, cleared cache etc, disabled antimalware, disabled ad blocker and updated everything I can find, which needed updating.

    All i get is a blank black rectangle.

    I do get the little message at the bottom of the screen "waiting for casinoname-static.casinomodule.com" which is there for about 10 seconds, which is longer than normal. But then nothing.
    like it can't connect to the NetEnt server, and just gives up.


    After trying to load the Bloodsuckers battle at Videoslots, and reading the chat it seems like some others are having issues too. but not everyone
     
  24. Dec 23, 2017
  25. ed skull murphy

    ed skull murphy Trollish behavior - quit the forum

    Occupation:
    N/A
    Location:
    Albion
    Yep, Live Casino is still not responding. Now into the fifth day for me, it came back very briefly a couple of days ago.
     
  26. Dec 23, 2017
  27. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    I am having same issues so frustrating. Maybe its just an early block for UK as they are pulling all slots for uk maybe. If netent is not interest in helping on these issues then might as well stop playing their slots. (shame as i enjoy several of them)

    But also to add to this that black rectangle screen where that waiting for casinomodule if you highlight hold mouse left down top left corner there is a error code looks like this. Its slightly different for each slot)

    An error occurred while processing your request.

    Reference #97.24a71002.1514045292.cef17ca

    This is from starburst.
     
  28. Dec 23, 2017
  29. Jd666

    Jd666 RiffRaff CAG mm4

    Occupation:
    Maggot Farmer
    Location:
    Republic Of West Yorkshire
    All fine here except I struggled to get the Gonzo battle to load a few nights ago.

    On Windows 7 using Firefox
     
  30. Dec 23, 2017
  31. Lincolnuk

    Lincolnuk Senior Member MM

    Occupation:
    Company owner
    Location:
    Lincolnshire
    Seems to have started when Netent started to change its software in preperation to the flash redundancy
     
  32. Dec 24, 2017
  33. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    I just used HOLA VPN or ip change and even when using UK as its my country of residence. IT now works so surely this is account specific (IP address) (IP Range)
     
  34. Dec 24, 2017
  35. ed skull murphy

    ed skull murphy Trollish behavior - quit the forum

    Occupation:
    N/A
    Location:
    Albion
    Thanks Paask, that is really good information, but why should it be necessary? Do Netent not want any customers? Every other live games provider works flawlessly, where I'm at.
     
  36. Dec 24, 2017
  37. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    :oops: :oops:

    Whenever I load up Dead or Alive at any casino I get the old version back. Happy days, just a shame that 90% of other NetEnt slots are dead still.
     
  38. Dec 24, 2017
  39. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    Yep, that worked for me too, even using a (different) UK IP address through the VPN, which is where I am anyway
     

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