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Neteller

Discussion in 'Online Casinos' started by PackerBacker, Oct 30, 2006.

    Oct 30, 2006
  1. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    I've been getting an error message everytime I try to log in to Neteller this morning. Anyone else having a problem?
     
  2. Oct 30, 2006
  3. kingfile64

    kingfile64 Dormant account

    Occupation:
    teacher
    Location:
    chicago
  4. Oct 30, 2006
  5. lots0

    lots0 Banned User - troll posts - flaming PABnonaccred

    Occupation:
    I do nothing productive
    Location:
    Hell on Earth
    logged in no problem at all.
     
  6. Oct 30, 2006
  7. kwblue

    kwblue Webmaster webmeister

    Occupation:
    Engineer
    Location:
    USA
    I logged in without a problem also.
     
  8. Oct 30, 2006
  9. dominique

    dominique Dormant account

    Occupation:
    webmistress
    Location:
    The Boonies
    I can't login.

    maybe a problem with US states?
     
  10. Oct 30, 2006
  11. gaputernut

    gaputernut RIP Donna :(

    Occupation:
    Webmistress
    Location:
    US
    I can get in no problems.....SC here
     
  12. Oct 30, 2006
  13. Timmer

    Timmer Dormant account

    Occupation:
    Affiliate Manager
    Location:
    Canada
    Received an error about 30 minutes a go but it seems to be working just fine now.
     
  14. Oct 30, 2006
  15. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    I still cannot log on. I emailed support this morning and have not received a reply.
     
  16. Oct 31, 2006
  17. paul02085

    paul02085 Senior Member

    Occupation:
    Fishing :)
    Location:
    USA
    If you sign in from their main web page it will work. If you try to sign in from a "favorite" listing it will not.
    Found this out from 2+2. Should work.:)
     
    3 people like this.
  18. Oct 31, 2006
  19. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    That worked. Thanks!
     
  20. Oct 31, 2006
  21. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Maintenance

    This was deliberate "Scheduled Maintenance". There is a near 80% chance of this happening on Monday. It cannot be predicted as Neteller do not tell their users in advance, and will occasionally switch the days to confuse me once I get used to it being Monday. (It was Wednesday, but they decided to switch to Monday a few months ago).
    A small number of casinos seem privvy to this information in advance, and publish it on their message of the day.
    To determine if this is the problem type the URL for Neteller in directly, and the home page will either have the usual register and sign in or a maintenace outage message.
     
    1 person likes this.
  22. Oct 31, 2006
  23. tennis_balls

    tennis_balls Dormant account

    Occupation:
    fish n chips promoter
    Location:
    Albuquerque, NM
    in a total panic, i just logged in to neteller. whew! my $1.99 is still secure.
     
    1 person likes this.
  24. Oct 31, 2006
  25. frufrugirl

    frufrugirl Senior Member

    Occupation:
    retired
    Location:
    NorthWest USA
    lol!.........nice rocks!
     
  26. Oct 31, 2006
  27. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Mine's better! nya, nya, nya, nya, nya!

    [/derail]
     
  28. Nov 1, 2006
  29. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Weird

    Why this happens? something regarding cookies ?
     
  30. Nov 1, 2006
  31. sdaddy

    sdaddy Meister Member

    Occupation:
    Retired
    Location:
    Arizona
    Anyone else now having trouble logging in with Firefox?

    I can still log in with IE.
     
  32. Nov 1, 2006
  33. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    I just logged in via Firefox just fine...
     
    1 person likes this.
  34. Nov 1, 2006
  35. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Unless they just changed something, this is untrue. I just tested it by going in from my bookmarks and it worked just fine.
     
  36. Nov 2, 2006
  37. TrixSlice

    TrixSlice Dormant account

    Occupation:
    Student
    Location:
    CA
    When will NETELLER offer a downloadable statement of your account?
     
  38. Nov 2, 2006
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    !!

    I think a more important issue is that of timeouts. Yet again I have had the misleading error message at a Microgaming casino to "try again later", but finding the funds have left my Neteller account.
    While timeouts will happen, it should at least fail safe, and it is about time the error message was changed as it is highly misleading to suggest that the player simply "try again" without first checking with Neteller that the funds have not gone into limbo.

    I have suggested this time that the merchant server for the casino send back a receipt to Neteller to confirm the funds have arrived in the casino account, and only on receipt of this would the funds be removed from the Neteller account. Currently, Neteller sends an "NT" code, and the success of sending this seems enough to have the funds removed from the account. It seems the timeout happened after this, leading to the code arriving, but not the funds, so the transfer to the casino did not happen.
    While it can be sorted by quoting the offending NT code to the casino, this can be a pain, as first it is necessary to phone Neteller, and then phone the casino. Depending on standards, this could involve being "on hold" in two queues. I would far rather just try again later without the hassle.

    I do not know in which waste paper basket this suggestion will be filed, and whether the filing will be by Neteller or Microgaming.
     

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