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NETeller/Weekends

Discussion in 'Online Casinos' started by Simmo!, Sep 5, 2004.

    Sep 5, 2004
  1. Simmo!

    Simmo! Moderator

    Occupation:
    Web Dev.
    Location:
    England
    Mornin all

    Just a quickie: i'm new'ish to NETeller and all seems ok. However, i normally get my winnings back from the casinos i play the following day, but if i play Friday or Saturday, i dont see it til the following week. I know i can't xfer money from my online bank account to NETeller at the weekends but thats a (UK) bank thing - ie: they're crap. But is the winnings xfer back to NT a NETeller thing or because the banks used by the casinos not operating at the weekends? Or am i playing the wrong casinos ;)

    Cheers

    Simmo!
     
  2. Sep 5, 2004
  3. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    I've used NETeller for over a year and a half now, with no problems whatsoever, so I'm a big fan.

    I have, though, gotten paid on some weekends from casinos. I'd have to say that if you're not, it's on the casino's end and not NETeller's. :thumbsup:
     
  4. Sep 5, 2004
  5. Simmo!

    Simmo! Moderator

    Occupation:
    Web Dev.
    Location:
    England
    Cool. Thanks for the reply Mac :)
     
  6. Sep 5, 2004
  7. player101

    player101 Dormant account

    Location:
    Sweden
    I have used Neteller since PayPal stopped handling gambling transactions. I have received payments on weekends on a few occasions - but it is very rare. I can not even remember the last time it happened.
     
  8. Sep 6, 2004
  9. thetest32

    thetest32 Non-Gambler

    The thing is most casinos like to check that a withdrawal should be honoured before processing (i.e. have you wagered enough for the bonus, have you charged back, do you have ID on file etc.). So withdrawals are manually checked before the withdrawal to Neteller is processed. However, most admin staff at casinos (back-end staff) only work week days. As such, since no one is there to check your withdrawal at weekends, you rarely see a deposit to Neteller from casinos at weekends.

    Now most casinos do have 24 hour / 7 day customer support, but at weekends there really is a reduced staff in operation.

    B.
     
  10. Sep 6, 2004
  11. Simmo!

    Simmo! Moderator

    Occupation:
    Web Dev.
    Location:
    England
    True though certain casinos are better than others. Cooks and Casino Kingdom are excellent at getting back at Weekends weheras the UK ones never respond til Monday. But then thats the difference between USA work ethics and the UK - we're lazier ;)
     
  12. Sep 6, 2004
  13. Sorcerak

    Sorcerak Dormant account

    Location:
    Canada
    Lasseters do payments on weekends under 12 hours.
     
  14. Sep 6, 2004
  15. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    Captain Cooks and Casino Kingdom are registered in Cyprus, I don't know where their support staff is based. Casino Kingdom stiffed me once, so I won't ever go back to these casinos.

    Among UK casinos Ladbrokes has good customer service, 32Red (based in Gibraltar, so it is not really UK) is probably the best, while William Hill is notoriously bad.
     
  16. Sep 7, 2004
  17. sw2003

    sw2003 Dormant account

    Location:
    somewhere :)
    According to who? I played there multiple times and they have never given me any trouble! I always get my money within 24 hrs. They also have physical betting shops in the UK.

    What is the source of your info?
     
  18. Sep 7, 2004
  19. Simmo!

    Simmo! Moderator

    Occupation:
    Web Dev.
    Location:
    England
    I think you'll find GM is referring to their support. Which is a bit crap - very slow to respond and after 6 months, multiple chat sessions, bug reports etc, they still haven't got my account working (after a disconnection problem)...so i gave up on them and play Littlewoods.
     
  20. Sep 7, 2004
  21. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    I know they have betting shops, I never said they did not.

    The source of the info is myself. I e-mailed CS in February. No response, so I tried again. Still no response, so I sent an e-mail to the casino manager. I still waiting for a reply. On another occasion I phoned CS, and their reply was, slightly paraphrased, "sorry, mate, we haven't a clue".

    See also You must register/login in order to see the link. .
     
  22. Sep 7, 2004
  23. Simmo!

    Simmo! Moderator

    Occupation:
    Web Dev.
    Location:
    England
    My personal opinion is that the Bookies see the online casino side as a bit of a side-item. Set it up and let it get on with itself. Ladbrokes is similar - no frills, slow support response (obviously not dedicated to the casino). I think this will change in time though. But for now sports betting is the "core" business.
     
  24. Sep 7, 2004
  25. lanidar

    lanidar Dormant account

    Occupation:
    retired
    Location:
    Avenel, New Jersey
    This is part of a reply from an email that Neteller sent me.....

     

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