I have just been working on upgrading my Neteller account to extended. I sent in identification as required but forgot to include the utility bill. Two days later I got a phone call from someone claiming to be Neteller and needed the answer to my security question to finish the account Uprgrade. Obviously I didn't give out this info and the person hung up without any further questions. For me it was a reminder about how quick the scams can happen. The thing that still makes me uneasy is the fact that whoever called me knew that I was trying to upgrade my account. Weird. Everyone Beware.