hi i am hoping somebody can help me. i won £1500 at a casino and had to open a neteller account to recieve the winnings.when the funds were sent to neteller they were accepted but my account was frozen because i had exceeded the maximum amount recieved because my id had not been verified. I have sent in documens for my address and i sent in the only photo id i had which was a provisional driving licence,but to my horror this had expired 7 months ago. this was rejected and they asked for another form of photo id but i have e-mailed 4 or 5 times saying this was the only form of photo id i had but it seems to land on deaf ears.the only reason i opened the neteller account was so i could transfer the money to an ex-boyfriend who i owe money to (he also has a neteller account) and has become quite nasty because i havent been able to transfer the money to him.after that 1 transaction i would close the account,i have asked neteller if they could transfe the money to his account but again i have no reply.why did they accept the payment into an unverified account but hey cant transfer the funds to another neteller account? i noiw hav £1500 in an account which i cant touch.please help im worried i might lose the money. i hav even asked them if they will return the payment to the casino...again no reply.