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Neteller New Instacash Policy-Lost Instacash Priveledge

Discussion in 'Other Complaints' started by footdr, Dec 21, 2006.

    Dec 21, 2006
  1. footdr

    footdr Banned User: PITA violations of the Forum Rules

    I have used Neteller for over two years. I would expect my transactions were well over 30,000.00.

    In October my bank erronously reversed 4 neteller transactions. It was the banks mistake and they reversed my NSF fees. Neteller subsequentely resubmitted the transactions and were paid. They however resubmitted 5 transactions. I have provided my bank statement and statements from my bank that only 4 transactions for $50.00 were reversed but Neteller still denies recieving payment.

    In the meantime, today I received an email from Neteller VIP support, yes I am still considered a VIP, the email advised that they had changed there instacash policy and since I have had NSF's I can now no longer use instacash.

    Mind you, all 4 transactions were from the same day, and this is the only time any of my transactions were returned NSF. I showed proof that it was an error and even Neteller reversed their NSF charges.
    Yet, I now no longer can use instacash?

    I think there is more to this than meets the eye.

    Anyone else lose Instacash priveledges?
  2. Dec 21, 2006
  3. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    IT Director of Operations
    Left Hungary
    I had this happen to me also about 6 months ago when my bak refused to process all the neteller withdrawals (*because Neteller does their withdrawal request in large groups per account) My bank only allowed 4 to go through and the other 3 we denied due to too many at any given time.

    I also got all my fees waived by the bank AND Neteller once I told them my banks policy on multiple duplicate withdrawals per merchant. Now Neteller limits wihtdrawals to my account to 5 at any given time and I have never had the problem again. I did not get my instacash blocked for I still use it when I have no funds left in my Neteller account. Hope you can work it out!

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