Neteller log on problem ?

wayram

Dormant account
Joined
Sep 13, 2005
Location
Australia
Have tried to log into Neteller several times in the last two days and am unable to get in...my server also could not log on...sent them emails without reply..anyone else having problems..
 
wayram said:
Have tried to log into Neteller several times in the last two days and am unable to get in...my server also could not log on...sent them emails without reply..anyone else having problems..


Works for me...

Have you tried their live chat or calling them?
 
No problem at the moment, but in the past I had trouble when my password mysteriously changed case!
e.g. "ABCdef" became "abcDEF" and I definitely did not change it!

I sent them an e-mail at the time & got a pretty quick answer as I recall.
(There's a 'Forgot Account Info?' link on the log-in screen).
 
After last 2 maintenances I have problems to log in, I manage it at the end but before I get to my account window, I have to click many times to security tip "you are leaving the safe page ....), last clicks I make with right click, because I can't close this window otherwise...
 
wayram said:
cant get onto the site to use live chat and also cant getonto site to get an international number

Sounds like it's a routing issue from where you're located to the Neteller website. If that's the case, just keep checking and it should clear itself up.

If not, here's all the International #'s ;)

Help by Telephone/Fax


Need Help?

If you are unable to connect using your country's toll free number, contact your telephone service provider. You may also contact NETELLER directly at +1 403 233 9466 or Support@neteller.com.


Customer Service by Telephone
North America
United States and Canada 1-888-258-5859
Europe
Austria 00800 7767 6343
Belgium 00800 7767 6343
Denmark 00800 7767 6343
Finland 990 800 7767 6343
France 00800 7767 6343
Germany 00800 7767 6343
Greece 00800 107002175042
Ireland 00800 7767 6343
Italy 00800 7767 6343
Netherlands 00800 7767 6343
Norway 00800 7767 6343
Poland 0-0 800111 4711
Portugal 00800 7767 6343
Spain 00800 7767 6343
Sweden 00800 7767 6343
Turkey* +1 403 769 3687
UK 00800 7767 6343
Other countries* +1 403 233 9466
Middle East
Israel 00800 7767 6343
Other countries* +1 403 233 9466
Asia Pacific
Australia 0011800 7767 6343
China 00800 7767 6343
Hong Kong 001800 7767 6343
Japan 010 800 7767 6343
Macau 00800 7767 6343
Singapore 001800 7767 6343
Taiwan 00800 7767 6343
Other Countries* +1 403 233 9466
All other countries* +1 403 233 9466


Customer Service by Fax
North America
United States and Canada 1 888 678 2128

International
All Other countries* +1 403 277 7996
*Not a toll-free number

Please contact your local telephone service provider regarding
possible charges to 800 numbers.
 
thanks very much "Winbig" i contacted them by phone and they were very helpful and will get their IT dept to contact me to try and sort out the problem..i thought they might have gone under or something like that..
 

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