Hi All, i wish to start by telling you that i'm not very fluent in english but i'll do my best to try to explain what happened to me.
In april 2007 i received my monthly visa statement with several small charges that summed usd 3600 made using my neteller account.
To resolve this i callled my bank who did an exhaustive investigation and after 5 months determined that i was not liable for the charges made using my visa to my neteller account, so they cleared me and charged back the amount to neteller wich i havent used since Dec 2006.
Well i was happy for this until this month when i received an e-mail from neteller telling me that i had a debt with them of 3677usd, my first reaction was to tell them that my bank cleared me of this and that i should not pay for this reason, i sent an e-mail to the neteller investigations department that claimed that all the transactions were "legit" and that i'll be held liable for all the transactions.
Now a girl called "Rhia" from neteller contacted me and told me that they will get this debt to a collections company called TCM that will "handle" this issue.
The big question is, what should i do? Pay Them? Ignore Them? Contact a lawyer?
Any help will be appreciated since this problem is not letting me sleep well at night, as you could imagine usd 3600 is a LOT of money in Chile .
Thanks!
In april 2007 i received my monthly visa statement with several small charges that summed usd 3600 made using my neteller account.
To resolve this i callled my bank who did an exhaustive investigation and after 5 months determined that i was not liable for the charges made using my visa to my neteller account, so they cleared me and charged back the amount to neteller wich i havent used since Dec 2006.
Well i was happy for this until this month when i received an e-mail from neteller telling me that i had a debt with them of 3677usd, my first reaction was to tell them that my bank cleared me of this and that i should not pay for this reason, i sent an e-mail to the neteller investigations department that claimed that all the transactions were "legit" and that i'll be held liable for all the transactions.
Now a girl called "Rhia" from neteller contacted me and told me that they will get this debt to a collections company called TCM that will "handle" this issue.
The big question is, what should i do? Pay Them? Ignore Them? Contact a lawyer?
Any help will be appreciated since this problem is not letting me sleep well at night, as you could imagine usd 3600 is a LOT of money in Chile .
Thanks!