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Neteller issue, anyone else ?

Discussion in 'Other Complaints' started by The Viking, Jul 27, 2013.

    Jul 27, 2013
  1. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    Anyone else not being able to deposit with Master card into Neteller today ?
    Been trying on and off for 7 hours now gets rejected
    already sent email to neteller but thos who have contacted them knows it might take from an hour to 2 days for a reply :)
    itching to play Missus working ekstra, kids in camp on my own and bored stiff :D
    oh and i have mowed the lawn, dusted off, done the laundry so all left now is play but no can do :)
     
  2. Jul 27, 2013
  3. pianoman

    pianoman Senior Member MM

    Occupation:
    world famous Pianoman (True!) Go Google: ozpianoma
    Location:
    Sittin Here in Front of the Screen like
    neteller out

    Had this notice inboxed yesterday ... but current ?
    "The NETELLER system will be going offline for a scheduled outage on 31st July 2013 between approximately 00:01 am and 06:00 am UTC."
     
  4. Jul 27, 2013
  5. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    yeah i knew that but thats 4 days from now :) maybe they are having some cards issues ? :)
     
  6. Jul 28, 2013
  7. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    still no go here hmmm darn :)
     
  8. Jul 28, 2013
  9. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
  10. Jul 29, 2013
  11. Andrew Smith

    Andrew Smith Dormant account

    Occupation:
    I work for NETELLER
    Location:
    London
    What you're going through sucks. I know a bit about this though. NETELLER is really hot on security so if you try to deposit to your account three times and all three times your card gets declined the system blocks you out for 24 hours, which means all the other attempts get auto-declined.

    It says more here on the FAQ: You must register/login in order to see the link.

    There are tons of reasons why the first three attempts could have failed though, so you do need to speak to support. I know you already sent them an email but the way to get a quick response from NETELLER is to do it through the online form on this page: You must register/login in order to see the link.

    When emails go to support through that page, they get picked up from a queue FAST but regular emails aren't in the system straight away so they can take a bit longer. I can think of about 20 reasons for the first three possible declines but the guys in support can look at your account work it out and help you out. They're available 24/7 too so you can email, chat or call them anytime.

    Let us know how it goes?
     
    2 people like this.
  12. Aug 2, 2013
  13. naththo

    naththo Experienced Member

    Occupation:
    Currently working as a clerk casual part time for
    Location:
    Adelaide, South Australia.
    Neteller and Westpac sucks!

    Okay problem resolved. Shoot me! I have chat to Neteller and found out why. I should have ask first before make withdrawal. I am dumb and dumber! LOL
     
  14. Aug 2, 2013
  15. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    Natho, Neteller have always had withdrawal restriction and transaction restriction per 24hrs/4 days, you can read them here: You must register/login in order to see the link.

    Is your account in AUD or USD? You have to take into account the exchange when withdrawing money as well as Neteller fees if its not in AUD.
     
    1 person likes this.
  16. Aug 2, 2013
  17. naththo

    naththo Experienced Member

    Occupation:
    Currently working as a clerk casual part time for
    Location:
    Adelaide, South Australia.
    See my edit post above. I felt like dumb. lol! I need coffee I think to wake my brain up.
     
    1 person likes this.
  18. Aug 2, 2013
  19. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    No problems mate, that dreaded coffee addiction got in the way again :p Glad you got it sorted :thumbsup:
     
    1 person likes this.
  20. Aug 2, 2013
  21. naththo

    naththo Experienced Member

    Occupation:
    Currently working as a clerk casual part time for
    Location:
    Adelaide, South Australia.
    Yup very right! LOL
     

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