Neteller has serious problems

azzy

Newbie member
Joined
Jun 14, 2011
Location
finland
I have been vip member of Neteller many years. Now happened something what I have not seen before. When I withdraw money it was taken out two times and now my account has a negative cash number.

Neteller has not contacted me anyway. They have not also said that there is any problems. I made phone call to them and they didnt know what had happened. Only said that "There has been same kind of problems and we are looking for more information about those. We dont know timeline when it's repaired".
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
like i said in this thread its been ongoing for few months now.
https://www.casinomeister.com/forums/threads/darn-atm-and-neteller.74982/

I have been vip member of Neteller many years. Now happened something what I have not seen before. When I withdraw money it was taken out two times and now my account has a negative cash number.

Neteller has not contacted me anyway. They have not also said that there is any problems. I made phone call to them and they didnt know what had happened. Only said that "There has been same kind of problems and we are looking for more information about those. We dont know timeline when it's repaired".
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
.

Yeah with a reference to the thread The Viking posted above, this has been an ongoing issue with Neteller for a while.

My Neteller account currently "only" shows minus €150, but I had a negative balance of almost €2000 earlier this week.

Quite fed up with these double transactions and VIP CS are not very helpful.

What a mess.
 

azzy

Newbie member
Joined
Jun 14, 2011
Location
finland
.

Yeah with a reference to the thread The Viking posted above, this has been an ongoing issue with Neteller for a while.

My Neteller account currently "only" shows minus €150, but I had a negative balance of almost €2000 earlier this week.

Quite fed up with these double transactions and VIP CS are not very helpful.

What a mess.

How long it has been on? They have not even yet paid your money?
 

azzy

Newbie member
Joined
Jun 14, 2011
Location
finland
I m quite sure that it's time to stop using neteller after this episode. Havent seen same kind of style nowhere. It's hard to get even one answer from them.

I m just waiting that they are paying money back to my account.
 

azzy

Newbie member
Joined
Jun 14, 2011
Location
finland
The problem is now fixed. But I'm not very happy that I didnt get any mention about it.
 

LuckyWhizz

Newbie member
PABnononaccred
Joined
Nov 2, 2016
Location
The Netherlands
I m quite sure that it's time to stop using neteller after this episode. Havent seen same kind of style nowhere. It's hard to get even one answer from them.

I m just waiting that they are paying money back to my account.

I'm quite shocked that this could happen and that it occured even more than ones to more people.
Therefore I think I'm going to read about some other Online Banking next to my PayPal and create a account there...
 

azzy

Newbie member
Joined
Jun 14, 2011
Location
finland
I'm quite shocked that this could happen and that it occured even more than ones to more people.
Therefore I think I'm going to read about some other Online Banking next to my PayPal and create a account there...

I think it was a bigger problem becose there was some posts about skrill (ex. moneybookers) and same thing happened becose they used mastercard-prepaidcard withdraw.

Of corse there should not be that kind of issue that they take some sums twice times and then your account show a (-)balance. Nobody take any contact but maybe there was many of those users who had same problems. Vip service page didnt work, also they had wrong phone number on their facebook/web page but there was also right one.

Anyway, I can recommend neteller if you want deposit/withdraw fast. Their newer costs are higher than maybe some other payment methods ($->€, €->$, also money withdraw and deposit) but same than skrill. Mostly casinos and other places give free neteller withdraws.
 
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