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Neteller has serious problems

Discussion in 'Online Casinos' started by azzy, Nov 4, 2016.

    Nov 4, 2016
  1. azzy

    azzy Newbie member

    Occupation:
    -
    Location:
    finland
    I have been vip member of Neteller many years. Now happened something what I have not seen before. When I withdraw money it was taken out two times and now my account has a negative cash number.

    Neteller has not contacted me anyway. They have not also said that there is any problems. I made phone call to them and they didnt know what had happened. Only said that "There has been same kind of problems and we are looking for more information about those. We dont know timeline when it's repaired".
     
    1 person likes this.
  2. Nov 4, 2016
  3. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    like i said in this thread its been ongoing for few months now.
    http://www.casinomeister.com/forums/online-casinos/74982-darn-atm-neteller.html

     
  4. Nov 4, 2016
  5. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    Yeah with a reference to the thread The Viking posted above, this has been an ongoing issue with Neteller for a while.

    My Neteller account currently "only" shows minus €150, but I had a negative balance of almost €2000 earlier this week.

    Quite fed up with these double transactions and VIP CS are not very helpful.

    What a mess.
     
  6. Nov 5, 2016
  7. azzy

    azzy Newbie member

    Occupation:
    -
    Location:
    finland
    How long it has been on? They have not even yet paid your money?
     
  8. Nov 5, 2016
  9. azzy

    azzy Newbie member

    Occupation:
    -
    Location:
    finland
    I sent some emails and have got none answers. They answered only for phone call.
     
  10. Nov 7, 2016
  11. azzy

    azzy Newbie member

    Occupation:
    -
    Location:
    finland
    I m quite sure that it's time to stop using neteller after this episode. Havent seen same kind of style nowhere. It's hard to get even one answer from them.

    I m just waiting that they are paying money back to my account.
     
  12. Nov 8, 2016
  13. azzy

    azzy Newbie member

    Occupation:
    -
    Location:
    finland
    The problem is now fixed. But I'm not very happy that I didnt get any mention about it.
     
  14. Nov 8, 2016
  15. LuckyWhizz

    LuckyWhizz Newbie member

    Occupation:
    Corporate Purchasing Manager
    Location:
    The Netherlands
    I'm quite shocked that this could happen and that it occured even more than ones to more people.
    Therefore I think I'm going to read about some other Online Banking next to my PayPal and create a account there...
     
  16. Nov 8, 2016
  17. azzy

    azzy Newbie member

    Occupation:
    -
    Location:
    finland
    I think it was a bigger problem becose there was some posts about skrill (ex. moneybookers) and same thing happened becose they used mastercard-prepaidcard withdraw.

    Of corse there should not be that kind of issue that they take some sums twice times and then your account show a (-)balance. Nobody take any contact but maybe there was many of those users who had same problems. Vip service page didnt work, also they had wrong phone number on their facebook/web page but there was also right one.

    Anyway, I can recommend neteller if you want deposit/withdraw fast. Their newer costs are higher than maybe some other payment methods ($->€, €->$, also money withdraw and deposit) but same than skrill. Mostly casinos and other places give free neteller withdraws.
     

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