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Neteller first time user

Discussion in 'Payment Processing Issues' started by Munch08, Sep 10, 2017.

    Sep 10, 2017
  1. Munch08

    Munch08 Newbie member

    Location:
    Australia
    Hello. I am new to the online betting world. I recently won some money. I withdrew it via Neteller as the casino said that was my best option as I live in Australia. I requested to withdraw the money from Neteller on 30/8/17. It still says pending and i have heard nothing from them. I have read a lot of bad reviews about them. Can anyone tell me how long it normally takes for a wire and if it's longer the first time you do it? Thank you.
     
  2. Sep 10, 2017
  3. spinperson

    spinperson Full Member PABnonaccred

    Occupation:
    Marketing
    Location:
    Melbourne
    Have you sent them your ID ( including photographic ID )? They won't release money to your bank unless you have done that.
     
  4. Sep 10, 2017
  5. Munch08

    Munch08 Newbie member

    Location:
    Australia
    Yes. My account was verified before I requested the withdrawal
     
  6. Sep 10, 2017
  7. spinperson

    spinperson Full Member PABnonaccred

    Occupation:
    Marketing
    Location:
    Melbourne
    I wouldn't be too concerned as it's one of the largest money transfer services in the world. I would contact them. I haven't got further than registering an account, but you have been waiting for a few days now, I'd check up on why there's a delay.
     
  8. Sep 10, 2017
  9. sueyh

    sueyh Senior Member

    Occupation:
    home maker
    Location:
    New Zealand
    This is why I stopped using Neteller after Net + cars is banned outside Europe.
    As far as I know, they don't have live chat any more?

    How about sending a email to them?...but don't hold your breathe...I heard they never reply or their reply is so slow.
    I think they have Faceboook or some kinda SNS? Maybe you can try that too.

    You will be paid. I'm not sure if my memory is correct, but I think the main reason why I stopped using Netreller is because I heard it could take up to 3 weeks until you receive money.
     
  10. Sep 10, 2017
  11. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    Well I made a withdrawal on the 3rd of September and it was out of pending only yesterday so that was 5 business days. Don't count weekends.

    My money used to be in my account by the third business day all the time and now its taking longer, they did say 5 to 10 business day and sometimes they say 2 to 5 business days so I don't know anymore :confused:

    You should get your money though. :)
     
  12. Sep 10, 2017
  13. Munch08

    Munch08 Newbie member

    Location:
    Australia
    Thanks for the responses everyone. I have sent a email this morning fingers crossed get a response am starting to get nervous about it all it's a lot of money for me
     
  14. Sep 11, 2017
  15. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    Neteller states once withdrawal is accepted it will take about 2 to 6 hours to reach the bank account.

    It is Monday morning now so I am waiting for it to be in my account today.

    Total business day wait so far is 6 days. :(
     
  16. Sep 14, 2017
  17. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    Well I don't know what is going on but tried to withdraw from Neteller and it was accepted but after so many days waiting for my money to appear in my account it got sent back to Neteller.

    What is going on, wouldn't my bank accept money from Neteller anymore? I am with the Common Wealth Bank :confused:
     

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