Neteller first time user

Munch08

Newbie member
Joined
Sep 10, 2017
Location
Australia
Hello. I am new to the online betting world. I recently won some money. I withdrew it via Neteller as the casino said that was my best option as I live in Australia. I requested to withdraw the money from Neteller on 30/8/17. It still says pending and i have heard nothing from them. I have read a lot of bad reviews about them. Can anyone tell me how long it normally takes for a wire and if it's longer the first time you do it? Thank you.
 

spinperson

Full Member
PABnonaccred
Joined
Feb 3, 2017
Location
Melbourne
Have you sent them your ID ( including photographic ID )? They won't release money to your bank unless you have done that.
 

spinperson

Full Member
PABnonaccred
Joined
Feb 3, 2017
Location
Melbourne
I wouldn't be too concerned as it's one of the largest money transfer services in the world. I would contact them. I haven't got further than registering an account, but you have been waiting for a few days now, I'd check up on why there's a delay.
 

sueyh

Senior Member
Joined
Apr 12, 2014
Location
New Zealand
This is why I stopped using Neteller after Net + cars is banned outside Europe.
As far as I know, they don't have live chat any more?

How about sending a email to them?...but don't hold your breathe...I heard they never reply or their reply is so slow.
I think they have Faceboook or some kinda SNS? Maybe you can try that too.

You will be paid. I'm not sure if my memory is correct, but I think the main reason why I stopped using Netreller is because I heard it could take up to 3 weeks until you receive money.
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
Well I made a withdrawal on the 3rd of September and it was out of pending only yesterday so that was 5 business days. Don't count weekends.

My money used to be in my account by the third business day all the time and now its taking longer, they did say 5 to 10 business day and sometimes they say 2 to 5 business days so I don't know anymore :confused:

You should get your money though. :)
 

Munch08

Newbie member
Joined
Sep 10, 2017
Location
Australia
Thanks for the responses everyone. I have sent a email this morning fingers crossed get a response am starting to get nervous about it all it's a lot of money for me
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
Neteller states once withdrawal is accepted it will take about 2 to 6 hours to reach the bank account.

It is Monday morning now so I am waiting for it to be in my account today.

Total business day wait so far is 6 days. :(
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
Well I don't know what is going on but tried to withdraw from Neteller and it was accepted but after so many days waiting for my money to appear in my account it got sent back to Neteller.

What is going on, wouldn't my bank accept money from Neteller anymore? I am with the Common Wealth Bank :confused:
 
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