NETeller down ?

[vinylweatherman]

F*****g apalling that Neteller are pretending this is just "routine maintenance", this has been 8 HOURS+ of inconsistencies, contradictory statements, and multiple & uncheckable transaction errors.
This comes after THREE DAYS of oddities on the account pages.

Absolutely NO WAY is this just "Routine", something exceptional has happened, and the fact they still cannot get things running after 8 hours speaks volumes as to how serious this must be (given that half their "normal" server load is no more since they ditched the US and Canada). Nothing is "failing safe", there is money being debited twice, or not at all when it says it has been, transaction success messages for failures. This is going to be one hell of a mess to sort out, with customers chasing up after errant transactions.
There is no way I am attempting a deposit till I can log on, and see things working normally again.

 

[Addisyn]

Give it a try through this Link Removed ( Old/Invalid) It has a button that says Sign In. I am able to sign into my Neteller account. Of course, being a US player I can only stare at my $940.00 balance.

Good luck!

 

[Amigo]

Finally managed to login. Turns out they have processed my deposits but they havent been credited to my casino balance. 60 lost in cyberspace

 

[w2album]

From the Neteller sign in page: Fast. Easy. Free.

 

[vinylweatherman]

I was able to sign in at last, and made a number of deposits that all worked fine.
This morning, the WHOLE DAMN INTERNET is running at a crawl, even Casinomeister - can't think why, it's early SUNDAY morning, the US peoples are still in bed (well, the sensible ones), and many businesses are shut (I get far less SPAM or marketing at the weekend, but Monday sees the usual tide returning).

Explanations on a postcard please - will probably reach me faster than an E-mail

 

[offtherecord]

Okay, it does seem to be working again, at least for me.

I wonder what these great software updates are supposed to be, after all it has just as few functionalities as before, i. e. you still can't do jack.
I am cashing ~75% out now, no need to leave more than necessary in an account that doesn't feel safe.

 

[sweiger]

2 hrs. ago, I tried to deposit via neteller at 32red. Didn't know neteller was down. The deposit never got to my balance, the casino just froze. But I got the auto-mail from neteller that confirmed the deposit. I can't log in at neteller to see if the money has been withdrawn, but it's not at 32red.
Sucks...

Just talked with 32Red, they credited my account with the missing amount.
So the transaction obviously (almost) went through in the first place...

 

[AudiManinBoro]

God id be lost without Visa. neteller and all the other methods some of you guys use are really a pain in the arse to use lol

 

[offtherecord]

And they are down again. Okay, scheduled maintenance at first, but now just a plain error message after login.

I am so tired of them..

 

[vinylweatherman]

And they are down again. Okay, scheduled maintenance at first, but now just a plain error message after login.

I am so tired of them..

Can just imagine their offices.


"Gather round,
Sarah, would you do the honours......

<shakes plastic cup and takes out folded paper & hands to boss>


The winner this week is....... TUESDAY!!

OK who had Tuesday, OK, Deidrie, you win this weeks bottle of wine, would you do us the honour of taking Neteller down for Scheduled Maintenance."

 

[cynthial]

You are silly.

 

[KasinoKing]

And they are down again. Okay, scheduled maintenance at first, but now just a plain error message after login.

I am so tired of them..

If it was "scheduled maintenance" don't you think a responsible organisation would also scheduled to mass e-mail it's clients beforehand to warn them???

It's just plain bloody ridiculous!

 

[KasinoKing]

STILL DOWN???

I am still getting the 'Scheduled Maintenance' screen, as I was on Tuesday...
(I didn't check yesterday)

Is it still down for anyone else?

 

[offtherecord]

Did you try to flush your cache or access it via the neteller.com webpage (as opposed to a bookmark directing you to the login page)?

Otherwise it has been working fine..

 

[KasinoKing]

Did you try to flush your cache or access it via the neteller.com webpage (as opposed to a bookmark directing you to the login page)?

Otherwise it has been working fine..

I've flushed my cash before, but not my cache...

I'm not even sure what that means....?
I just typed in www.neteller.com & got the maintenance screen.
But after reading your post I did it again & clicked 'refresh' & hey-presto - there it is!

Thanks!

 

[offtherecord]

Usually your browser keeps visited pages in an extra storage from where it then reloads them when you visit those pages again - this storage is called cache. It is supposed to detect when changes are made to the page, but it often doesn't.
Thus you won't see any changes when you go to that page again, unless you either flush your cache (i. e. delete temporary files) or force it to reload, just as you did.

Glad it worked.

 

[vinylweatherman]

Usually your browser keeps visited pages in an extra storage from where it then reloads them when you visit those pages again - this storage is called cache. It is supposed to detect when changes are made to the page, but it often doesn't.
Thus you won't see any changes when you go to that page again, unless you either flush your cache (i. e. delete temporary files) or force it to reload, just as you did.

Glad it worked.

If KK has Virgin Media, they have there own Cache, and this can also cause a problem delaying the latest pages from a website.
There is actually a little known "super refresh" for IE, that not only refreshes the local cache copy, but forces a bypass of any ISP cache, and orders a fresh page retrieval.
This should be less of a problem now, as Virgin Media has been phasing out those cursed Inktomi servers that cause this problem, but they are one HUGE pain in the a$$ when they refuse to recognise that a page has changed on a particular website.

I cannot track down the document where I had this in detail - sure I had it somewhere once