1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

neteller down??down since

Discussion in 'Other Complaints' started by rshkrn, Apr 1, 2015.

    Apr 1, 2015
  1. rshkrn

    rshkrn Senior Member

    Occupation:
    unemployed
    Location:
    Asia
    Seems to be down since a while now :mad:
     
  2. Apr 1, 2015
  3. QueenBee

    QueenBee Experienced Member

    Occupation:
    Retired, used to be a translator
    Location:
    Denmark
    Neteller down

    Found on Facebook
    NETELLER: We are currently having technical issues. Our service teams are working at getting the site up as soon as possible. Thank you for your patience . ^SK
    Like · 4 · 7 mins
     
  4. Apr 1, 2015
  5. amourgirl

    amourgirl Not so Senior Senior Member! mm2

    Occupation:
    Virtual PA
    Location:
    London UK
    Sigh, it's been driving me mad, I thought it was the kids doing using blinking minecraft and Youtube that was stopping it loading. LOL
     
  6. Apr 1, 2015
  7. b3b44

    b3b44 Senior Member

    Occupation:
    own business
    Location:
    netherlands
    it seems to be that way .....Lately they are regularly having some downtime SMH...
     
  8. Apr 1, 2015
  9. amourgirl

    amourgirl Not so Senior Senior Member! mm2

    Occupation:
    Virtual PA
    Location:
    London UK
    According to their Twitter they are no further forward in sorting the issue. All my money is tied up in Neteller's account god damn it.

    Any casino's wishing to offer me a Bonus in the mean time will be my first port of call to deposit should Neteller ever actually come back on line. :D

    :mad::mad::mad:
     
  10. Apr 1, 2015
  11. Jakestar

    Jakestar Senior Member

    Occupation:
    Aircraft Pushback Driver
    Location:
    Australia
    Been down for a while now.. =/ this is pretty bad, catastrophic really - especially for those who have money and rely on it in Neteller. I wonder if the net+ card still works at ATMs and point of sales?
     
    1 person likes this.
  12. Apr 1, 2015
  13. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    No I don't think so. It is so humiliating to go shopping and then the card doesn't work. I've done it so many times:oops:
     
    2 people like this.
  14. Apr 1, 2015
  15. redsfan

    redsfan Experienced Member webby

    Occupation:
    sales
    Location:
    bishop auckland
    rumours (as there always is) that they have been hacked. Someone asked on twitter directly and they said they had no further information. :what::what::what::what::what:
     
  16. Apr 1, 2015
  17. citizenx

    citizenx Non-Gambler MM

    Occupation:
    Stuff
    Location:
    UK

    They are not helping by providing so little info. After this length of time their social networking response is appalling.

    Their CEO needs to do his or her job properly.
     
    1 person likes this.
  18. Apr 1, 2015
  19. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Apparantly you can use your same login at Skrill.com now :eek:
     
  20. Apr 1, 2015
  21. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    But can you reach and use the money yet?
     
  22. Apr 1, 2015
  23. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    aprilskämt / April Fools :p sorry hehe :oops:
     
    1 person likes this.
  24. Apr 1, 2015
  25. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    99% of companies with unexpected downtime won't say anything until they know what the problem is, what caused it and that it has been prevented from reoccurring.

    Something like this will always cause some sort of fall-out so it's generally seen as more sensible to settle on the verbal kind which can usually be managed after the event than bluffing an answer and risk looking like you don't know what the cause and effect are or worse, providing someone with enough information to either take advantage or have the problem re-occur.

    It's common business practice. Find the problem, fix the problem, provide a response. Then handle all the fall-out from the speculators.
     
    2 people like this.
  26. Apr 1, 2015
  27. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Fan ta dig:mad:
    Noone ever manage to fool me:rolleyes::p
     
    1 person likes this.
  28. Apr 1, 2015
  29. citizenx

    citizenx Non-Gambler MM

    Occupation:
    Stuff
    Location:
    UK

    Sorry but no. This is is the kind of behaviour of a company in the 80's and 90's.

    The situation is exacerbated when money is concerned.

    Internally they will be going through a diagnostic and resolution process. The position will be known and should be shared as time progresses. For example -

    "We're aware and investigating"

    "We'be identified the cause and are working on a solution"

    "We're testing our fix and expect to complete this by x time"

    "Our testing revealed other issues we're working on"

    Ongoing until rectified. But most importantly in this case - assurance our money is safe.

    I note they did this on Twitter before then appeared to delete those tweets.

    That worries me at this stage.
     
    1 person likes this.
  30. Apr 1, 2015
  31. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    I agree that the more information provided is better for those with a vested interest (I am among them). But I fully understand why they might not choose to provide information, yet.

    Also, in this case I am not in the slightest bit worried about my money as Optimal Payments just paid 2 gazillion quid for Skrill so I think they'd have enough to cover even the largest of hacks* :D

    * Speculation at it's finest.
     
  32. Apr 1, 2015
  33. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Would we ever be able to feel 100% safe? I doubt it as who says it would not be some kind of billionaire russian mafia who bought the whole lot and then freezes all accounts and take all the money? :eek: Just been thinking about that. I wonder how much money is actually in all accounts right now put together......
     
  34. Apr 1, 2015
  35. fun4all

    fun4all Senior Member

    Occupation:
    .
    Location:
    .
    Neteller are the worst for unscheduled downtime - if this is the your first experience of it you cant have been using them long! It happens all the time with them, but they have never lost customers money and they have been through DOJ seizure of assets and paid out so I think you can rest easy in that respect.

    Skrill are great in that they (almost) never have unscheduled downtime. I am really hoping the merger does not go through :(.

    The worst neteller bug is when you deposit and the money leaves your neteller account but it doesn't arrive in the casino. Really stressfull and can take days to sort that out.

    I seem to remember them being down for 3 days once a few years back (neteller) - was a complete rabble rabble rabble on social media :D
     
  36. Apr 1, 2015
  37. fun4all

    fun4all Senior Member

    Occupation:
    .
    Location:
    .
    They are saying now its a cyber attack, from NETELLER facebook page 20 mins ago

     
    6 people like this.
  38. Apr 2, 2015
  39. Kiwiguy

    Kiwiguy Dormant account PABnorogue

    Occupation:
    Painter and Decorator
    Location:
    New Zealand
    DoS i wouldn't even call it hacking just some lameness right there .
     

Share This Page