Neteller deposits go missing

erik1712

Newbie member
Joined
Jul 31, 2016
Location
home
Anyone else having issues depositing with neteller? this week i have made about 20-30 deposits (10-20eur each) and 4 of the deposits have had problems.
First depo to casumo- took 1 hour and live chat to get it on my account.
Second depo to rizk- took 2 days and live support to get it
third depo videoslots- still missing . Videoslots say the transaction failed, Neteller say it did not fail
forth depo to rizk- after 1 hour support says its still pending.

thats like 15% of my deposits have issuses and they all started this week
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Anyone else having issues depositing with neteller? this week i have made about 20-30 deposits (10-20eur each) and 4 of the deposits have had problems.
First depo to casumo- took 1 hour and live chat to get it on my account.
Second depo to rizk- took 2 days and live support to get it
third depo videoslots- still missing . Videoslots say the transaction failed, Neteller say it did not fail
forth depo to rizk- after 1 hour support says its still pending.

thats like 15% of my deposits have issuses and they all started this week

You aren't using a credit card to fund the Neteller account on some of them? If so, they will get checked and blocked if gambling.
 

ternur

Destroying castles in the sky
webby
CAG
mm3
Joined
Nov 25, 2004
Location
Finland
I've been having problems with those sites that have upgraded to Neteller GO (meaning you need to authorise the deposit in a separate pop-up window).

Some casinos showed an error (Fun Casino) saying Neteller id or pw is not correct (they were correct), some sites timed out while had to wait for Neteller's confirmation txt message to arrive (Unibet) resulting in a delay to get the deposit credited to the casino account.

And oh, If I chose to "Trust this merchant in the future" on that Neteller GO pop-up window while making the deposit, it seemed to effectively give me problems on the next deposit (had to go and remove those authorisations from Neteller and then depositing seemed to work again).

Now the fun part in troubleshooting these kinds of errors is contacting casino support (they don't have a clue why it happens) and then contacting Neteller (good luck with that one).

I gave up yesterday on few sites and got hammered instead. I think I chose wisely.
 

mcgameboy

NEVER GO FULL WOKETARD
CAG
mm2
Joined
Sep 8, 2013
Location
Belfast
I've been having problems with those sites that have upgraded to Neteller GO (meaning you need to authorise the deposit in a separate pop-up window).

Some casinos showed an error (Fun Casino) saying Neteller id or pw is not correct (they were correct), some sites timed out while had to wait for Neteller's confirmation txt message to arrive (Unibet) resulting in a delay to get the deposit credited to the casino account.

And oh, If I chose to "Trust this merchant in the future" on that Neteller GO pop-up window while making the deposit, it seemed to effectively give me problems on the next deposit (had to go and remove those authorisations from Neteller and then depositing seemed to work again).

Now the fun part in troubleshooting these kinds of errors is contacting casino support (they don't have a clue why it happens) and then contacting Neteller (good luck with that one).

I gave up yesterday on few sites and got hammered instead. I KNOW I chose wisely.

Fixed ;) :cheers::drink:
 

L&L-Jan

Affiliate Manager for Accredited Casinos
Joined
Jun 15, 2013
Location
Malta
Nate had the same yesterday with us at all british, after at Yako it went fine. When we check it felt like neteller went dark during his deposit. However, funds were received so we purged it manually for him.

Good to keep an eye on and perhaps avoid neteller a bit during these changes.
 
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