vinylweatherman said:
Neteller is dead again, don't know why as they have not told anyone!
I won $10 on their "Summer Giveaway", but it was never credited, and they have ignored my E-mail.
Seems they still don't give a flying Rat's ass about their customers. What is it going to take to make them get to grips with this!
Neteller; F- for customer service.
I think Neteller has being going thru some major personnel changes.
For one, those who knew Colin F (head of Neteller Security) he's since left. I've also found their phone support to be under par lately too. Before it was a matter a minute or less calling from OZ to speak to a representative, now it's not un-common to wait 10 min.
Also any time I do a wire transfer I used to get re-embursed $12.50US as an intermediate bank would double dip me for another transfer fee out of the wire payment before it hit Neteller's account.
I no longer receive this even when promised by Neteller that it would take place. So it's back to wearing $30AUD @ my bank and another $30AUD at their bank, just to send a wire.
Maybe I should chase this up again, I'm sure it stands around $$$ now.
While on Neteller and their summer giveaway, what's with the free cash giveaway draws? I know this topic was brought up here a while back. I've never won anything on that thing. Considering that only gamblers use it and that a high % of them are members here, you'd think that someone would have piped up and said they'd won a draw. But no has, well to my knowledge.