Nektan casinos Deposit rejected but still deducted from card.

videoslotheaven

Full Member
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Jan 17, 2017
Location
Slot heaven
So i deposited in tinyslots casino and the payment was rejected for some reason and then its still deducted from my bank. And support is unavalible? Anyone with ecperience with this site? Is it a scam? where the hell is my money?
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
So i deposited in tinyslots casino and the payment was rejected for some reason and then its still deducted from my bank. And support is unavalible? Anyone with ecperience with this site? Is it a scam? where the hell is my money?

It is not the casino, it is something between the processor they use and your bank. It happens sometimes, the money doesn’t go to the casino (as far as they know the transaction was rejected) but the bank won’t return them to you before the “system” confirms that there is no claim from the casino. That will take 10 – 30 days. There is nothing the casino can do to help you as the “system” is automated. It will always self-correct a mistake like that but it takes time.
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
Had it happen to me. At Betspin. Had indeed gone from bank but not credited. Luckily for me personwlly the cs agent "found it stuck in the system" 5-10 mins later and as he said, pushed it through while in chat. The bank had definately made the payment as it showed on my banks system. Even luckier for me, 45 mins later i hit 3000x on doa.
I hope you get treated in a fast manner. Fwiw, the cs agent insisted i dont redeposit.. which i was tempted to do . Diff site ofc, but you will get your money im sure
 
Last edited:

dunover

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They 'dip' the card/bank account first and if the transaction fails then this 'dip' in available balance will take usually 2-3 working days to redress. Don't worry.
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
Had it happen to me. At Betspin. Had indeed gone from bank but not credited. Luckily for me personwlly the cs agent "found it stuck in the system" 5-10 mins later and as he said, pushed it through while in chat. The bank had definately made the payment as it showed on my banks system. Even luckier for me, 45 mins later i hit 3000x on doa.
I hope you get treated in a fast manner. Fwiw, the cs agent insisted i dont redeposit.. which i was tempted to do . Diff site ofc, but you will get your money im sure

Don't know about you case, but it probably was something else. What happened to me was not once but many times, and always with casinos licensed in Gibraltar. Tinyslots is also licensed in Gibraltar, so chances are the problem is the same I have encounter.

Betspin on the other hand is licensed in Malta.
 
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