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Nektan casinos Deposit rejected but still deducted from card.

Discussion in 'Online Casinos' started by videoslotheaven, Jun 25, 2017.

    Jun 25, 2017
  1. videoslotheaven

    videoslotheaven Full Member

    Occupation:
    Musician
    Location:
    Slot heaven
    So i deposited in tinyslots casino and the payment was rejected for some reason and then its still deducted from my bank. And support is unavalible? Anyone with ecperience with this site? Is it a scam? where the hell is my money?
     
  2. Jun 25, 2017
  3. nikantw

    nikantw Ueber Meister MM PABaccred

    Occupation:
    A bit of this and that
    Location:
    EU
    It is not the casino, it is something between the processor they use and your bank. It happens sometimes, the money doesn’t go to the casino (as far as they know the transaction was rejected) but the bank won’t return them to you before the “system” confirms that there is no claim from the casino. That will take 10 – 30 days. There is nothing the casino can do to help you as the “system” is automated. It will always self-correct a mistake like that but it takes time.
     
  4. Jun 25, 2017
  5. adamtheaddict

    adamtheaddict Senior Member

    Occupation:
    fruits
    Location:
    Kent
    Had it happen to me. At Betspin. Had indeed gone from bank but not credited. Luckily for me personwlly the cs agent "found it stuck in the system" 5-10 mins later and as he said, pushed it through while in chat. The bank had definately made the payment as it showed on my banks system. Even luckier for me, 45 mins later i hit 3000x on doa.
    I hope you get treated in a fast manner. Fwiw, the cs agent insisted i dont redeposit.. which i was tempted to do . Diff site ofc, but you will get your money im sure
     
    Last edited: Jun 25, 2017
  6. Jun 25, 2017
  7. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    They 'dip' the card/bank account first and if the transaction fails then this 'dip' in available balance will take usually 2-3 working days to redress. Don't worry.
     
  8. Jun 25, 2017
  9. nikantw

    nikantw Ueber Meister MM PABaccred

    Occupation:
    A bit of this and that
    Location:
    EU
    Don't know about you case, but it probably was something else. What happened to me was not once but many times, and always with casinos licensed in Gibraltar. Tinyslots is also licensed in Gibraltar, so chances are the problem is the same I have encounter.

    Betspin on the other hand is licensed in Malta.
     

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