Need some help or tips please

Get some refund?


  • Total voters
    6
  • Poll closed .

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
Thats why im little chocked that they can gamble like this when RG is important now and they already got big fines before
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
What i said that if they have decided not to refund your lost money, they most probably don't do it right away if same request is sent by lawyer again.... Just wondering why you haven't contact lawyer already as it most probably take more than minute or two from any lawyer to get familiar with your case and prepare your claim but you are expecting all happen right away and casino need to refund you because you lost even they told you already that they are not doing it in current situation.

You keep posting things all over internet but not really do what you seem willing to do. Finding lawyer to work this time in evening can be challenging but for sure when you offer enough money that can happen, then you might have your claim ready for processing very shortly, then just need to go to court which pretty sure will take some time and you don't have court hearing this week.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
What i said that if they have decided not to refund your lost money, they most probably don't do it right away if same request is sent by lawyer again.... Just wondering why you haven't contact lawyer already as it most probably take more than minute or two from any lawyer to get familiar with your case and prepare your claim but you are expecting all happen right away and casino need to refund you because you lost even they told you already that they are not doing it in current situation.

You keep posting things all over internet but not really do what you seem willing to do. Finding lawyer to work this time in evening can be challenging but for sure when you offer enough money that can happen, then you might have your claim ready for processing very shortly, then just need to go to court which pretty sure will take some time and you don't have court hearing this week.

I dont know because they are not serious. Its not only one little wrong step. They dont compare income to money you play with. They know you play for millions but dont care . For other casinos i think thats really bad. Haha are they having a money launder , and take the fines later. fuck RG make everyone play mooore . I havent contacted because i havent needed it. But when they said contact mga thats bulllshit.rAnd now nothing after a month. maybe fix lawyer in and out and then i will show the real casino.

I show because you and other people are in love with casinos sometimes and dont think they fkk people but they do. And if they do that. ofcourse im going to get my money back . Its nothing or up to 2 million swedish SEK
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Think nobody here really love casinos and is fully aware that you play games where you in long term loose more than win based games RTP. Your stories are just bit repeating themselves and you have told in first posts already that you played, lost and want your money back.

And now you demand that it would need to happen right away and you are tired to wait. If you would be bit more realistic you would understand that if casino refuse your request to return your money, they most probably don't change their mind in one day so you could easily just wait MGA:s decision and if you are not happy with that, go to court, problem solved.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
Think nobody here really love casinos and is fully aware that you play games where you in long term loose more than win based games RTP. Your stories are just bit repeating themselves and you have told in first posts already that you played, lost and want your money back.

And now you demand that it would need to happen right away and you are tired to wait. If you would be bit more realistic you would understand that if casino refuse your request to return your money, they most probably don't change their mind in one day so you could easily just wait MGA:s decision and if you are not happy with that, go to court, problem solved.

ITS THE SAME STORY SINCE I WROTE MY FIRST POST. ITS THE SAME CASE. SAME EVIDENCE SAME EVERYTHING.

So its not new money played that im asking back haha
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
That was what i wondered, why you keep posting same story again, again and again instead of waiting your complaint to get resolved or contact lawyer to prepare court case if you are tired for waiting....
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
because ive waited one month already and no news. Then i must come in here and rage so nobody or i forget. Everyday is this. payout or sellout. Solved or unsolved.

People are gonna go crazy if i get money. It will be a hate post of rang :machinegunner: And I will only smile and say told you so
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Maybe try to help yourself instead of keep posting all over forums, that don't really help you to get any further. You have claimed complaing which is dealt so why not to wait for that and try to think something else meanwhile
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
Maybe try to help yourself instead of keep posting all over forums, that don't really help you to get any further. You have claimed complaing which is dealt so why not to wait for that and try to think something else meanwhile

I do what i do and you dont know the feeling. Started the thought in july. Then got some and appealed 3 times that also took time. Then translate all to MGA and wait some more. Are they legit or are they corrupt. Will i get 0 or will i get som money so i can start over maybe. You cant even imagine. Hell or heaven by one decision. And now its "near" unfollow the post. You will cry when i post the numbers :eek:
 

cappync

King of the Crappy Bonus Round
PABnonaccred
Joined
Sep 21, 2009
Location
Durham, NC
You will cry when i post the numbers :eek:

I don't understand why you are bragging about this and acting like it is you vs. everyone. You originally posted asking for "tips" and opinions but you don't like anyone that doesn't take your side. Dude, you lost. It happens when you gamble. Trying to get a refund is just as bad as the casinos not paying out fair winnings. Be an adult.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
I don't understand why you are bragging about this and acting like it is you vs. everyone. You originally posted asking for "tips" and opinions but you don't like anyone that doesn't take your side. Dude, you lost. It happens when you gamble. Trying to get a refund is just as bad as the casinos not paying out fair winnings. Be an adult.

Haha im sarcastic because you know when a person really gets hurt of that another person gets his money back. Thats so fukkn retard. Ofcourse i will hunt my money back if misstakes were made. I dont want all the money. 80K i played and lost. The rest shoudnt even come her. And yeah its sooo bad that they cant handle RG. Trigger you to play. Dont stop you when you play for money you shoulnt have. I hope that every person that know they can get back money should fight and rob it back :axeman:
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Unfortunately you sound more maniac at the moment, hope you are doing well after all, take care of yourself.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
Dear Mr. Fernando,



Whilst acknowledging your email, I would kindly ask you to provide me with a scanned copy of any form of identification; either your local ID or passport will suffice.



In addition to the above, please provide a detailed history of all your deposits at Casumo during the period regulated by the MGA.



I do not require anything further since I have a record of all the emails you sent to MGA.



At this point I wish to let you know that I cannot guarantee that you will receive any funds back however I can guarantee that I will look at all the evidence produced by both parties and let you know what I think.



I hope that this helps.



Regards,



Head of Player Support
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Ok, like he said, can't guarantee a lot but at least in MGA they have complaint form on their website you can use to contact them and they at least take a look their complaints even though they might not be able to do much unless there is some really clear breach of regulation.

But they have at least sometimes took players side against casino but probably very rare case and that one i've seen was really obvious and casino just blain stupid to let it go until there.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
Ok, like he said, can't guarantee a lot but at least in MGA they have complaint form on their website you can use to contact them and they at least take a look their complaints even though they might not be able to do much unless there is some really clear breach of regulation.

But they have at least sometimes took players side against casino but probably very rare case and that one i've seen was really obvious and casino just blain stupid to let it go until there.


I have been doing this since 19 Sep.

Have submitted to MGA on their form and those who investigated the case cannot check it properly with the evidence I have provided. It is impossible.

They answered a no 3 months after which was unacceptable in response to such a lengthy investigation.

Have emailed mga all the time since Jan that I want a second opinion and now several months later their manager replies.

So we'll see
 
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