I have just wrote another email to the MGA with some simple facts. I'm hoping they will fact check as a neutral party. If not then it is clear that the MGA is in the casino's pockets. From a business perspective this is a monumental failure on behalf of SuprPlay Limited. They are wrong in every aspect in this dispute.
I will take this to court if the MGA fails but i will take my time to prepare as much as possible and make sure all EU legal entities(European Consumer Centre etc.) will have this on record. Forcing a person to go to court in such a trivial matter is highly unprofessional and incompetent.
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Dear ****,
I would like to point you out to:
'section liability'.
The provider is therefore incorrectly assigning corporation status to my sole proprietorship in order to void winnings. There T&C is perfectly reasonable and needed but in this specific case it is incorrectly enforced. Therefore i am in believe that they did/do not comply to the remote gaming regulations when it comes down to providing appropriate services. The provider has failed there KYC and legal duty. And i would like to point out to
I'm reaching out to the MGA in the hope that the MGA will act as neutral party and fact check said case.
Best regards,
Nick Groenewegen.
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