Hey am new member my name Harry can any one give me a bit of advice ok here we go am sign up to metal casino I deposit 50 pound am a U.K. player I got 100% bouns on top of it it say my bouns funds £50. And my real balace is 50 i when up to couple of thousand pound I haven’t use the bouns fund or fell in to using them am still use my real cash it skillonnet net casino I when over the bouns of terms of 5 pound but I wasn’t use the 50 pound bouns I was useing my real funds. Am U.K. player it say this on the ukgc website about with bouns Operators must allow players to withdraw funds from their deposit balance, even if they are allocated to a bonus including when a bonus is pending or active in the account. We recognise that numerous small withdrawals can be costly for an operator, therefore, operators are not prevented from deducting a cost-reflective processing fee for withdrawals. However, this must be made clear to players before they deposit. Any charges for a withdrawal must not exceed the direct processing cost. When I check the metal casino terms and conditions it say this as well 34.
- If you wish to withdraw your available funds but have an active bonus you can do so if you did not start to use your bonus funds and are willing to forfeit your bonus. In order to make this withdrawal you need to contact the customer support department. So I email suport and ask them to remove the bouns havenot heard any thing back yet can any give me some advice about this I no the rule of different in the U.K. to the rest of the world